Property & Casualty Account Manager

Overview OneGroup is a team of more than 200 insurance and risk management professionals acting as ONE company with ONE focus and ONE mission: To serve each client as our ONE client. We are one of the fastest growing independent insurance and risk management organizations in the Northeast, operating in 18 locations and headquartered in Syracuse, NY. Responsibilities The Client Advisor & Business Insurance Specialist manages a book of assigned Commercial Lines accounts, providing service to commercial clients and maintaining high customer retention. They analyze coverage, provide consultation and recommendations, build long‑term relationships, introduce new insurance products, and ensure suitability of existing programs. Develop and maintain good working relationships with clients. Introduce and promote new products through communication with clients. Increase the profitability of existing product lines by encouraging clients to use added‑value services. Consult on the most effective coverage for a particular need. Deliver good customer service by responding swiftly to queries and concerns from clients. Communicate with colleagues & carrier representatives to maintain knowledge of new and existing products, online quoting, and current market conditions. Ensure compliance with OneGroup procedures by keeping up to date with all changes. Negotiate with underwriters to amend policies where necessary to meet client demand. Use Agency Management System (Applied Epic), Microsoft Office, and other required software. Maintain technical proficiency with coverages and various types of insurance policies. Authorize binding of Commercial Lines coverage within authority granted by the carrier. Participate in seminars and training for skill and knowledge development. Perform other duties as required. Maintain knowledge of laws, regulations, policies, procedures, internal controls, and meet all training requirements. Qualifications Education: High School Diploma. Age: Must be 18 years of age or older. Professional Certifications/Licenses: Property/Casualty License Required; maintain Agent/Broker License through continuing education; earn or maintain CISR Designation. Experience: 5 years Insurance Experience Required; prior experience with surety accounts preferred; working knowledge of Agency Management Systems; experience in the Applied Epic system a plus. Skills: Self‑motivated and able to work independently and within a team; excellent oral and written communication; interpersonal skills; relationship management; trustworthiness, integrity, sincerity, and discretion; good customer service; results‑driven approach; attention to detail; accurate record keeping; innovative thinking; time management; valid driver’s license and clean motor vehicle record; knowledge of Acord forms. Other Job Information Hours: 40 hours a week. Compensation: Commensurate with experience plus potential for annual merit increase. Benefits include 11 paid holidays, paid vacation, medical, vision & dental insurance, 401K with generous match, pension, tuition reimbursement, banking discounts, and more. Physical Requirements: The employee may be required to stand, walk, or sit; use hands and fingers; reach with arms; speak and hear; occasionally lift or move up to 25 pounds. Specific vision abilities required include close vision and ability to focus. Equal Opportunity The Company is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, citizenship status, age, disability, genetic information, veteran status, or any other characteristic protected by applicable federal, state, or local law. The Company will make reasonable accommodations for qualified individuals with a disability. If you have a physical or mental impairment and would like to request an accommodation with respect to the application process, please contact the Human Resources Department. Salary Range Minimum: USD $23.30/Hr. Maximum: USD $35.07/Hr. #J-18808-Ljbffr Community Bank, N.A.