Technical Engineer
TechDigital Group
Job Description Partner Relationship Management: Act as the primary technical point of contact; lead biweekly syncs and manage all communications via the "Collaboration Document." Technical Support & Triage: Perform Level 1 troubleshooting for SDK-related issues on prototype hardware. Monitor communication channels (tickets, email, IM) to provide timely technical guidance. Root-Cause Analysis (RCA): Conduct deep-dive analysis to differentiate between platform-level bugs and partner-side implementation errors. Cross-Functional Liaison: Advocate for partner needs by routing complex issues to Developer Relations Engineering (DRE) teams with documented reproduction steps. Workflow Optimization: Identify and suggest technical workarounds or optimizations specific to XR workstreams and application flows. Required qualifications: Technical Stack: Proficiency in Android Studio and the Android mobile/XR application lifecycle. Tooling: Experience with enterprise issue-trackers (e.g., Buganizer, Jira). Soft Skills: Proven track record in partner-facing roles, specifically in managing external expectations and reporting status to executive stakeholders. Industry Experience: Previous experience in QA, Technical Support, or Developer Relations within the mobile or XR space. #J-18808-Ljbffr TechDigital Group
Vacancy posted 1 day ago
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