Site Reliability Engineer

Job title: Site Reliability Engineer

Location: Madison, Alabama-USA

Req ID: 3457

Workplace Type: Remote

Responsibilities

Summary

Join us in a key cloud engineering role where you will help build and support the platforms and services that power our business. Working alongside development, architecture, security and operations teams, you will improve platform reliability, enhance observability and champion Site Reliability Engineering (SRE) best practices.

You will play a pivotal role in strengthening service resilience, improving performance, managing operational risk and ensuring the availability and scalability of our cloud capabilities through continuous improvement and technical innovation.

Responsibilities

• Build, maintain and optimise deployment pipelines in Azure DevOps, ensuring consistent, reliable and secure software delivery.
• Design, implement and maintain cloud infrastructure and platform services to support secure, reliable and scalable application delivery.
• Identify, analyse and resolve platform, infrastructure and deployment weaknesses, driving continuous improvement in reliability, performance and operational efficiency.
• Develop and maintain complex PowerShell and Azure PowerShell (Az module) scripts to support platform administration, operational management and cloud service reliability.
• Collaborate with architecture, development, security and operations teams to establish and promote the adoption of SRE practices, improving observability, monitoring, service reliability, incident management and operational excellence.
• Deploy and support multi-tier Azure environments using OpenTofu modules, ensuring consistency across development, test and production environments.
• Maintain and enhance engineering tooling that supports software delivery, platform operations, monitoring and service management.
• Support the testing, validation and deployment of new platform capabilities, assessing operational impact and ensuring production readiness.
• Participate in follow-the-sun on-call rotations, lead or contribute to blameless post-incident reviews, perform root cause analysis and implement measures to prevent recurring incidents.
• Ensure cloud infrastructure, deployments and supporting platform services are secure, resilient, compliant and aligned with organisational standards and best practices.
• Manage production deployments for Azure App Services, utilising deployment slots, swap operations and blue/green upgrade strategies to achieve zero-downtime releases.
• Deploy, scale and manage containerised microservices using Azure Kubernetes Service (AKS) or Azure Container Apps.
• Configure and maintain Azure Monitor, Log Analytics and Application Insights to establish and track Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets for business-critical applications.

#LI-DP1 #Remote

Education / Qualifications

Essential

• Knowledge of Site Reliability Engineering (SRE) principles and practices.
• Experience working with Microsoft Azure cloud services and infrastructure.
• Experience with observability and monitoring tools such as Azure Monitor, Application Insights, Log Analytics, Grafana, Prometheus or equivalent technologies.
• Experience with containers, Azure Kubernetes Service (AKS) and Azure App Services.
• Understanding of incident management, root cause analysis, service reliability metrics and continuous service improvement.
• Experience with infrastructure as code technologies such as Terraform, OpenTofu or Scalr.
• Knowledge of scripting languages such as PowerShell, Python or similar.
• Understanding of secure cloud engineering practices, deployment strategies and production readiness.

Desirable

• Familiarity with Microsoft Fabric, Refold and MCP Gateway.
• Experience with advanced cloud operations, platform resilience and service recovery strategies.
• Knowledge of techniques for improving operational efficiency, reducing recurring incidents and strengthening service reliability.
• Experience defining and applying SLIs, SLOs and error budgets in production environments.

About Octave

Octave provides mission-critical software that empowers organizations to make informed decisions across every stage of the asset lifecycle - Design, Build, Operate and Protect - where performance, safety, and reliability are non-negotiable and failure is not an option.

Turning complex operational data into actionable intelligence, Octave connects expertise, real-world conditions and enterprise-scale insight to improve performance, resilience and incident response where it matters most.

Octave has more than 7,000 employees in 45 countries. Learn more at octave.com and follow us on LinkedIn.

Why work for Octave?

All in. Always forward. That's the way we do things around here. We put trust in our people because we believe it's the best way to unleash potential, bring ideas to life, and keep moving ahead. And it's why we're committed to creating an environment that's truly supportive, providing you with the resources you need to support your ambitions, no matter who you are or where you are in the world.

Everyone is welcome

At Octave, we believe that diverse and inclusive teams are critical to the success of our people and our business. Here, everyone is welcome. As an inclusive workplace, we don't discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You're valued here.

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