Executive Board Liaison
APS Residential Services
Executive Board Liaison
The Board Liaison plays a vital role in supporting strong corporate governance at Pinnacle West/APS by ensuring the Board of Directors and its committees have the information, coordination, and support they need to make sound decisions. By managing the flow of information between leadership and the Board, organizing meetings, and safeguarding confidential records, this role helps Pinnacle West/APS operate responsibly, transparently, and in compliance with a highly regulated environment. The work directly supports Pinnacle West/APS's mission by enabling effective oversight that helps keep communities safe, powered, and well-served.
What Your Day Would Be Like:
- Partnering closely with executives, legal leaders, and board members to ensure smooth, well-prepared Board and committee meetings
- Coordinating complex schedules, agendas, and materials so leaders can focus on strategic decisions
- Managing the board portal and maintaining accurate, confidential governance records
- Acting as a trusted point of contact between management, board members, and external stakeholders
- Supporting sensitive research and special projects that require discretion, sound judgment, and attention to detail
- Communicating clearly and professionally, even in fast-paced or high-pressure situations
Who We're Looking For:
- Experience supporting senior leaders, boards, or committees in a corporate, legal, or regulated environment
- Strong organizational skills with the ability to manage multiple priorities independently
- Proven discretion and comfort handling highly confidential and sensitive information
- Clear, personable communication skills with internal and external stakeholders
- Sound judgment, professionalism, and the ability to stay focused amid interruptions
- A collaborative mindset aligned with Pinnacle West/APS's values of integrity, accountability, and service
Minimum Requirements:
- High school graduate or GED plus six (6) years of experience in positions requiring advanced administrative duties with strong organizational skills and follow-up capabilities
- Completion of acceptable business or administrative training programs, as determined by hiring source as meeting education requirement
- Overtime will be required on occasion
Preferred Special Skills, Knowledge or Qualifications:
- Experience supporting senior executives or boards of directors
- Demonstrated proficiency in performing advanced administrative duties that require strong organizational skills and follow-up capabilities and project management skills with the ability to manage competing priorities
- Advanced proficiency using Windows applications including Outlook, Power Point, and Excel and also the Diligent Board portal software platform to manage Board meetings, and materials
- Demonstrated superior communication skills (written and verbal), exceptional attention to detail and proactive problem-solving
- Able to work in a very professional environment with an extensive understanding and knowledge of corporate organization, company industry and a board of directors
- Possess good interface skills to effectively communicate with different levels of contacts
- Budget preparation experience including a solid understanding of budget, contracts and accounting processes
Major Accountabilities:
- Coordinates and manages the end-to-end preparation of Board and committee meetings, including scheduling, venue selection and setup, technology for hybrid/virtual meetings, and ordering catering
- Assists with development, formatting, and publication of board books and agendas
- Serves as the central point of contact between board members, the CEO, and executive leadership
- Manages Board members' calendars with regards to company Board meetings, arranges domestic travel, and process expense reports
- Receives and screens incoming calls and email communications, determines priority matters, and follow-ups accordingly
- Reads and screens incoming correspondence and reports
- Responds to routine or special inquiries and requests; facilitates the information flow between Board of directors, CEO, executive leadership team and other organizations both inside and outside the company
- Independently and accurately prepares correspondence, special reports, expense reports, schedules, presentations, spreadsheets, graphs, mailings and check requests ensuring completion in a timely manner
- Produces a variety of letter, memos, charts, graphs, and documents in final form
- Acts as liaison between the Board, CEO, executive leadership and others by communicating directives, instructions, and assignments. Follows-up on the status of outstanding assignments and projects
- Develops and maintains an organization system for files and/or tracking system(s) of tasks and projects
Export Compliance / EEO Statement:
This position may require access to and/or use of information subject to control under the Department of Energy's Part 810 Regulations (10 CFR Part 810), the Export Administration Regulations (EAR) (15 CFR Parts 730 through 774), or the International Traffic in Arms Regulations (ITAR) (22 CFR Chapter I, Subchapter M Part 120) (collectively, 'U.S. Export Control Laws'). Therefore, some positions may require applicants to be a U.S. person, which is defined as a U.S. Citizen, a U.S. Lawful Permanent Resident (i.e. 'Green Card Holder'), a Political Asylee, or a Refugee under the U.S. Export Control Laws. All applicants will be required to confirm their U.S. person or non-US person status. All information collected in this regard will only be used to ensure compliance with U.S. Export Control Laws, and will be used in full compliance with all applicable laws prohibiting discrimination on the basis of national origin and other factors. For positions at Palo Verde Nuclear Generating Stations (PVNGS) all openings will require applicants to be a U.S. person. Pinnacle West Capital Corporation and its subsidiaries and affiliates ('Pinnacle West') maintain a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, recruiting, hiring, promoting, compensating, reassigning, demoting, transferring, laying off, recalling, terminating employment, and training for all positions without regard to race, color, religion, disability, age, national origin, gender, gender identity, sexual orientation, marital status, protected veteran status, or any other classification or characteristic protected by law. For more information on applicable equal employment regulations, please refer to EEO is the Law poster. Federal law requires all employers to verify the identity and employment eligibility of every person hired to work in the United States, refer to E-Verify poster. View the employee rights and responsibilities under the Family and Medical Leave Act (FMLA). In compliance with the Drug Free Workplace Act of 1988, the Company is committed to a work environment that is free from the effects of alcohol and controlled substances, and free from the abuse or inappropriate use of prescribed and over-the-counter medications. The Company requires employees to be subject to drug and alcohol testing that is job-related and consistent with business necessity, regulatory requirements and applicable laws.
Hybrid: Employees in hybrid roles work both in their home offices (virtually) and alongside their colleagues (in person). In order for employees to build strong relationships and to promote meaningful in-person interactions, hybrid employees are expected to work about 40% of their time in-person at an APS or other (non-home office) location. Employees are expected to reside in Arizona (or New Mexico for Four Corners-based employees). Working from a home office requires adequate technology and an appropriate ergonomic set up. Role types are subject to change based on business need.
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