Product Manager

Ministry Brands is looking for a  Product Manager   to join our growing team!    Who we are

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.       Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.   

Available Location:  Milton, GA

Hybrid Working:  Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook. 

What You'll Do:

As the Product Manager, you will be responsible for supporting the development, strategy, and execution of a company's product initiatives. PMs typically work closely with other product managers, cross-functional teams, and stakeholders to help bring products to market successfully.

Key Responsibilities:

• Product Development: Assist in managing the product lifecycle from ideation to launch, including gathering requirements, writing product specifications, and working with engineering and design teams to deliver solutions. Owns the completion of the committed initiatives in the quarter.
• Market Research: Conduct research to understand market trends, customer needs, and competitive products. Help define the product’s position in the market.
• Data-Driven Decision Making: Analyze data to track product performance, customer behavior, and areas for improvement. Use analytics tools to identify opportunities and recommend improvements.
• Cross-Functional Collaboration: Collaborate with engineering, design, marketing, and sales teams to ensure the successful development and launch of new products and features. Serves as product ambassador internally and externally, sharing knowledge and answering questions. Participates in sprint meetings and backlog refinement sessions.
• Customer Feedback: Engage with customers and users to gather feedback on existing products, features, and enhancements.
• Prioritization: Assist in product backlog prioritization by evaluating business value, customer needs, and technical feasibility. Manages the product backlog and prioritizes based on changing requirements.
• Product Documentation: Help create and maintain clear product documentation, including user stories, technical specifications, and product roadmaps. Leads the product-release plans and sets expectations for delivery of new functionalities. Creates user stories in a standardized format.

Who You Are:

• Passionate and enthusiastic about helping purpose driven organizations 
• Bachelor’s degree in Business, Computer Science, Engineering, or related field, or an equivalent combination of education and experience
• 3+ years of experience in product management, project management, or relevant experience
• Strong analytical and problem-solving skills, with the ability to analyze data and derive actionable insights.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• A passion for technology, understanding customer needs, and product usability.
• Experience with tools like Pendo, Monday.com, or other product management software is a plus.
• Strong organizational skills and attention to detail, with the ability to handle multiple projects simultaneously.
• Ability to thrive in a fast-paced, dynamic environment.

Physical Considerations:

• Ability to work in a general office environment
• Ability to handle extended periods of computer-based work, including telephone

Travel Considerations:

• Domestic and/or international travel required, estimated up to 5%

Benefit offerings designed to promote a life of balance!    
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.  

Robust healthcare options – Employees have several healthcare options to choose from in order to find what works best for them.  

Flexible paid time off –  There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!   

Paid parental leave  – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.   

Mental health support  –  Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.   

Professional development reimbursement  –  Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.

Employee Recognition & Rewards -  At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work. 

Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.