Site Reliability Engineer [Multiple Positions Available]

JOB DESCRIPTION

Build automations using programming languages to reduce manual effort. Define and collect metrics from systems and applications using industry-standard applications or custom-built processes. Design and develop visualizations of system health. Respond to incidents of system instability or unavailability, diagnosing problems, writing software to resolve issues, and performing Root Cause Analyses to determine the reason for an outage. Perform system logging analysis to ensure application stability. Troubleshoot system and network issues to find potential areas for improvement. Manage and troubleshoot public cloud applications. Qualifications Bachelor's degree in Electrical Engineering, Electronic Engineering, Computer Science or related field plus 7 years of experience in similar roles such as Site Reliability Engineer, Technical Lead, SharePoint Administrator, Software Analyst, Software Developer, or related occupation. Alternatively, a Master's degree plus 5 years of experience. Experience with system monitoring and log analysis using Grafana, Dynatrace, Prometheus, Datadog, or Splunk. Incident management, application instability and problem remediation using Root Cause Analysis, incident retrospectives and implementing site reliability within an application and platform. Developing and integrating APIs and automating tasks using Python, Java, Spring Boot, or .NET. Automation of infrastructure as code deployments using Terraform and Ansible. White and black box monitoring to identify issues before impacting users. Improving reliability, service level objective alerting, and ensuring systems meet defined reliability goals and telemetry collection using tools including Grafana, Dynatrace, Prometheus, CloudWatch, or Splunk. Continuous integration and continuous software delivery using Jenkins and Terraform. Container orchestration including ECS, Kubernetes, and Docker for production deployment and system maintenance. Troubleshooting common networking technologies and issues, including TCP/IP, API communications and client-server computing. Cloud computing with Google Compute Runtime, Amazon Web Services, or Microsoft Azure. Job Details Location: 8181 Communications Pkwy, Plano, TX 75024. Employment Type: Full-Time. Equal Opportunity Employment We are an equal opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. #J-18808-Ljbffr JPMorganChase