Patient Accounts Representative

Fox Valley Institute is a well-established, innovative, full-service clinical group practice that is transforming the health and wellness industry. Our dynamic team is comprised of therapists, interns, and an energetic administrative department. Fox Valley Institute (FVI), located in Naperville, Illinois, is a multi-award winning counseling practice focused on helping people reach their greatest potential. FVI is actively seeking qualified applicants who are passionate about superior client care, excited to make an impact from day one and who are dedicated to providing an exceptional experience for everyone they come in contact with at Fox Valley Institute. Hours / Shift 20 hours per week Anytime between Monday - Friday 7AM - 5:30PM Option to pick your hours within the above scheduled times Duties and Responsibilities Responsible for collecting, posting and managing account payments Communicate with third-party billing vendor when necessary to resubmit insurance claims Responds to inquiries from clients, providers and insurance companies providing solutions to needs Performs various collection actions including contacting clients by phone, correcting and/or resubmitting claims to third party payers Maintain the strictest patient confidentiality and adhere to all HIPAA guidelines Responsibilities for office administration duties including assisting clients in lobby, light housekeeping, and occasional clerical duties for therapists Qualifications and Requirements High School Diploma 3+ years experience working in a doctors/hospital billing office. Knowledge of medical billing/collection practices. Proven experience as billing specialist Solid understanding of medical insurance and terminology Extreme attention to detail Knowledge of basic medical coding Knowledge of MS Office and Google applications with strong data entry skills Strong work ethic, self-starter, organized and a quick learner with a history of excellent attendance and punctuality Ability to communicate information and ideas in verbal and written form so that others can clearly understand Ability to establish and maintain effective working relationships with clients, leadership team, therapists/psychologists, and administrative team Preferable Experience in a Behavioral Health Office Experience with Therapy Notes Electronic Medical Record System Physical Demands Primary functions require sufficient physical ability and mobility to work in an office setting to stand or sit for prolonged periods of time Occasionally stoop, bend, kneel, crouch, reach and twist Lift, carry, push and/or pull light to moderate amounts of weight Operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard Benefits Competitive compensation Health insurance 401K retirement plan Paid PTO Apply today to join a team of positive, energetic, caring individuals! Will consider local candidates only. Job Type: Part-time #J-18808-Ljbffr Fox Valley Institute