Senior CX Intelligence Lead: AI-Driven Insights & Strategy
9025 CVS Shared Services Resources LLC
CVS Health is seeking a senior analytics leader to shape customer experience insights and drive action across digital, operations, and AI-enabled platforms. You will translate complex data into executive-ready recommendations and tie CX drivers to business performance and incentive outcomes. The role requires extensive experience building data pipelines, leading teams, and leveraging AI-native analytics. Collaborate across marketing, analytics, and business units to advance CX measurement #J-18808-Ljbffr 9025 CVS Shared Services Resources LLC
- ...Corporation is seeking a Senior Manager for Customer Experience Intelligence. This role involves embedding AI and machine learning to enhance... ...and action on customer insights. You will lead a team, analyzing... ...data analysis, and customer strategy. The position offers competitive...SeniorIntelligenceRemote work
- CVS Health in Providence, Rhode Island is looking for a Senior Manager, Customer Experience Intelligence to drive a customer-centric culture. This role emphasizes AI and data-driven insights to enhance healthcare experiences for customers and colleagues. As a leader, you...SeniorIntelligenceFull time
$75.4k - $199.14k
## Senior Manager, Customer Experience Intelligence (AI & Insights)Applyremote type: Remote/Hybridlocations: RI... ...will be responsible of leading and developing a team... ...digital, operational, and AI-driven channels (e.g.,... ...business units to align on CX priorities and...SeniorIntelligenceHourly payFull timeTemporary workLocal areaRemote work- CVS Health seeks a senior leader to drive product, domain... ...including OSA, upstream intelligence, and final mile. You will lead teams, advance product capabilities... ...specialized expertise in AI‑driven BI and intelligent... ...emphasizes translating strategy into execution, driving accountability...SeniorIntelligence
- Citizens is seeking a Business Insights Sr. Analyst in Johnston, Rhode Island, to support data-driven decision-making processes and provide strategic insights to optimize... ..., and using Oracle and Ariba for procurement strategies. The position offers competitive pay and...SeniorFlexible hours
- ...activates enterprise intelligence by unifying data,... ...value with AI. What You’ll Do In... ...this role, you will lead sustaining and performance... ...resolving memory‑driven system behaviors... ...deep technical insights derived from real‑... ...behavior, caching strategies, and execution‑path...SeniorIntelligencePermanent employmentFlexible hours
$80k - $120k
Citizens Bank is seeking a Business Insights Sr Analyst to support strategic decision-making and provide insights based on data analysis... ...include analyzing complex data sets, developing procurement strategies, and managing multiple priorities. Candidates should hold a...Senior- CVS Health is seeking a Senior Manager of Enterprise Customer Experience Analysis in Woonsocket, Rhode Island. This role involves leading analysis of customer experience signals and implementing AI-driven insights to optimize health outcomes. The successful candidate will...SeniorFull time
- A leading multinational professional services firm is seeking a Senior BCM Analyst in Providence, Rhode Island. In this role, you'll be an expert in banking topics, providing insights and analysis to help navigate market challenges. You'll work closely with senior leaders...Senior
- As a Feasibility & Strategy Leader, you will play a critical role in... ...of the proposal team, you will lead feasibility and strategy development... ...Leadership Deliver data‑driven feasibility strategies to... ...early engagement and strategic insights Collaboration & Influence Build...Senior
- Citizens Bank is seeking a Senior Business Intelligence Analyst to lead the development and maintenance of data-driven solutions. You will be responsible for collaborating with... ...and enhance decision-making through insightful reports and dashboards. The ideal candidate...SeniorFull time
$90.9k - $130.7k
..., enabling data-driven decisions, and creating... ...the Role As Senior Legal Operations... ...Management Strategy and Optimization... ...vendor management. Lead enablement,... ...including artificial intelligence-assisted review,... ...of workforce insights, and people-first AI, our ability to...SeniorIntelligenceContract workLocal area$106.61k - $284.28k
...Support Engineering to lead our organization’s... ...Digital team. The Senior Manager is... ...empathy, and data‑driven decision‑making to... ...capture customer insights and improve service... ...ticketing systems, AI/automation, knowledge... .... High emotional intelligence and people leadership...SeniorIntelligenceHourly payFull timeTemporary workWork experience placementLocal area$145k - $175k
...Develop marketing strategies that address... ...actionable competitive intelligence, and creating... ..., translating insights into actionable... ...will drive leads, MQLs, and... ...Provide updates to senior leadership on key... ...in AI) with the ability... ...issues Metrics-driven and focused on...SeniorIntelligenceWork experience placementFlexible hoursShift work$170k - $215k
...Senior Data Scientist Company: Norstella... ...Together, via our market-leading brands, we help... ...– turn data into insight faster The... ...largest global pharma intelligence solution providers... ...to apply AI / ML to our content... ...applications and data driven solutions ~ Excellent...SeniorIntelligenceFull timeTemporary workLocal areaRemote workFlexible hours- ...activates enterprise intelligence by unifying data,... ...business value with AI. What You’ll Do As Senior Manager, Cloud Marketplace... ...-functional partner strategy into repeatable... ...marketplace presence: Lead the operational... ...platforms, with a data-driven approach to decision...SeniorIntelligencePermanent employmentContract workFlexible hours
$123k - $161k
...business. In the role as a Banking Operations Senior Sourcing Lead, you will be armed with key spend data, forward looking market intelligence and a fully integrated source to pay... ...include Develop negotiation strategies to achieve cost savings and improve quality...SeniorIntelligenceContract workWork at officeLocal areaRemote workFlexible hours$71.1k - $97.8k
Humana Inc. seeks a Senior Consumer Experience (CX) Professional to enhance patient experience through data analysis and collaboration. Responsibilities include managing experience insights, recommending improvements, and providing direction to team members. A minimum of...SeniorRemote job$102.5k - $187.9k
...making. As a ServiceNow Senior Consultant you’ll play a leading role in that... ...or evaluating how AI can streamline delivery... ...and contribute insights to strategic roadmaps... ...Agent, Predictive Intelligence, AI Search, AI Agents... ..., consulting, tax, strategy and transactions. Fueled...SeniorIntelligenceSummer holidayWorldwideFlexible hours- Zoom is seeking a senior tax leader to direct U.S. state and local tax strategy, compliance, and audit defense across all business lines. You will collaborate with... ...Revenue, and Engineering to drive tax automation and AI-powered improvements for SaaS products and telecom...SeniorLocal area
$100k - $110k
...Procurement Specialist to support end-to-end procurement processes across various categories. You will lead negotiations, evaluate vendor performance, and develop sourcing strategies while fostering strong relationships with stakeholders. The ideal candidate has a Bachelor's...Senior- Citizens Bank is seeking a Product Management Manager to lead the CIAM Authentication & Identity Platform Product Leadership. You will own the strategy, roadmap, and execution for a centralized identity platform, driving adoption, security, and customer experience across...Senior
$77.1k - $105k
Cengage Group is searching for a candidate to manage the difficulty content strategy and oversee the portfolio budget. Responsibilities include developing high-impact courses and managing stakeholder relationships. The ideal candidate will have at least 3 years of experience...Senior$105.8k - $174.8k
...opportunity Our Artificial Intelligence and Data team helps apply cutting... ...skills and ambitions. As a Senior AI Native Engineer, you will be... ...unify, enrich, and derive insights from varied data sources... ...reporting and dashboards, AI‑driven applications. Proficiency in...SeniorIntelligenceFull timeWork experience placementSummer holidayFlexible hours$160k - $180k
...records to powering the AI revolution in... ...’re stepping onto a driven and highly collaborative... ...for an experienced Senior Strategic Engagement Lead who thrives in a fast... ...the goals and strategies of our customers and... ...partners—surfacing insights that influence product...SeniorWork at office- ...Health company, is seeking a Sr Analyst, Quality Assurance in Woonsocket, RI. In this role, you will lead quality assurance efforts on projects, define test strategies, and ensure quality outcomes. Responsibilities include developing test plans, executing test cases, and...SeniorRemote job
- ...Senior Software Engineer – Backend Anywhere Type: Permanent Category: Engineer... ..., distributed systems, or event-driven architectures; exposure to time-series... ...that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application...SeniorIntelligenceHourly payPermanent employmentFull timeLocal areaRemote work
- ...Senior Marketing Manager Anywhere... ...Enterprise Brand Insights team. The role will... ...advertising, and brand strategies. The ideal... ...strategy decisions. Lead research design,... ...artificial intelligence (AI) tools as part of... ...outcomes. We are driven by a purpose to positively...SeniorIntelligenceHourly payContract workFor contractorsLocal areaRemote work
- ...missing data layer for production AI agents — and this role leads that effort. As Senior Director of Agentic Database... ...translate a well‑defined product strategy into shipping software, leading... ...company that powers the enterprise intelligence behind the world’s most...SeniorIntelligenceTemporary work
- ...Providence, RI seeks a skilled product and UX researcher to lead comprehensive research efforts. This includes user interviews, usability tests, and integrating AI into research processes, ensuring that insights drive product and design decisions. The ideal candidate...Senior
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