Quality Assurance Supervisor

Responsibilities Serve as Process Owner for the Quality Management System (QMS) and ensure conformance across all production areas Act as Subject Matter Expert on site‑level policies, risk assessments, and operational controls Participate as a Food Safety Team Member, including review and validation of Food Safety/HACCP Plans Function as SQF Practitioner and provide backup support to the QA Manager Provide backup support for Cleaning Verification, Environmental Monitoring Program (EMP) tasks, and related activities Serve as the site Preventive Controls Qualified Individual (PCQI) for FSMA compliance Allocate and manage QA resources to support production needs Proficiency with inventory management systems (SAP) and specification/data management tools (OPTIVA, SharePoint, etc.) Strong capability in Excel for trending and analytics; Word and PowerPoint for reporting and communication Clear and effective technical writing and documentation skills Training and/or certification in PCQI and SQF requirements Ability to collect, analyze, and report CTQ (Critical to Quality) metrics Strong problem‑solving and root cause analysis toolset (5 Why, fishbone, A3, etc.) Ability to manage QA staffing, schedules, and workflow to support continuous production Attend DDS meetings to communicate holds, provide updates, and reinforce quality and food‑safety priorities Spend at least 50% of time on the production floor, conducting walk‑throughs, GEMBAs, and engaging with QA Techs and Operators Verify critical tasks, including CCPs, Preventive Controls, and quality checks Identify issues proactively and collaborate with Operations, Maintenance, and Sanitation on resolutions Review QC records, verification paperwork, and supporting documentation for completeness and accuracy Lead investigations for process deviations, such as missed critical limits or CCP issues Review raw material and ingredient documentation for release approval Oversee hold management, including rework evaluation and destruction processes Coordinate QA schedules and timecards (Kronos) Lead training, onboarding, and ongoing proficiency assessments for all QA Technicians Provide coaching, feedback, and professional development for QA team members Manage GMP non‑compliance tracking, accountability discussions, and trending Lead consumer complaint investigations and communication of findings Conduct SQF internal audits and maintain readiness for certification audits Review policies/SOPs, create training materials, and support deployment of updated procedures Collaborate on special projects related to plant initiatives, commercialization, or R&D trials Qualifications High school Diploma or GED 3+ years of experience in quality related field and supervisor in manufacturing Bachelor’s degree preferred 2+ years of experience in manufacturing PCQI certification, HACCP, SQF Practitioner experience Compensation & Benefits The target base salary range for this full‑time, salaried position is between $69,400–$99,800. Salary depends on work location and other factors. Total pay may include other compensation. Benefits begin on day one and include medical, dental, short and long‑term disability, AD&D, and life insurance (individual, families, and domestic partners). Employees are eligible for matching 401(k) plan with immediate vesting. Unlimited sick time, paid time off, holiday pay. Additional benefits: free access to fitness center (WHQ), on‑site day care (Bright Horizons), company store, employee donation matching, and employee resource groups. EEO Statement We’re committed to providing equal opportunity for employees and qualified applicants in all aspects of employment, without regard to race, color, sex, sexual orientation, gender identity, national origin, citizenship, marital status, protected veteran status, disability, age, religion, or any other classification protected by law. #J-18808-Ljbffr