Driver Recruitment & Retention Specialist

Job Description

Job Description

Driver Recruitment & Retention SpecialistRecruit Top Talent. Support Driver Success. Strengthen Our Team.Join the Team at zTrip

zTrip is seeking a motivated, relationship-driven Driver Recruitment & Retention Specialist to help grow and support our driver network. In this important role, you'll be responsible for attracting qualified driver candidates, guiding them through the onboarding process, and developing strong relationships that encourage long-term success and retention.

If you enjoy working with people, building connections, and helping others achieve their goals, this is an excellent opportunity to make a direct impact on both our drivers and our growing transportation operation.

• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Monday-Friday Work Schedule
• Career Growth and Advancement Opportunities
• Supportive and Collaborative Team Environment

• Source and recruit qualified driver candidates through job boards, referrals, networking, and community outreach
• Attend job fairs, hiring events, and community functions to promote driving opportunities
• Build and maintain a pipeline of prospective drivers
• Screen applicants and guide candidates through the hiring process
• Promote zTrip as an employer of choice within the local market

• Conduct new driver orientations and onboarding sessions
• Assist candidates with paperwork, licensing requirements, and onboarding documentation
• Ensure drivers are prepared for a successful start with the company
• Serve as a primary point of contact for new driver questions and support
• Help drivers understand company policies, procedures, and expectations

• Develop and maintain positive relationships with active drivers
• Conduct regular follow-ups with new and existing drivers
• Address driver concerns and connect them with available resources
• Support initiatives designed to improve driver satisfaction and retention
• Foster a positive, professional, and supportive driver culture
• Work closely with operations teams to enhance the overall driver experience

• Maintain accurate recruiting, hiring, and retention records
• Track recruiting activity, onboarding progress, and retention metrics
• Provide regular reports and updates to leadership
• Partner with operations and management teams to support staffing goals and driver success
• Recommend improvements to recruiting and retention strategies

• Previous experience in recruiting, talent acquisition, customer service, sales, human resources, staffing, or a related field preferred
• Strong communication and interpersonal skills
• Excellent relationship-building abilities
• Strong organizational and time-management skills
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated, dependable, and results-oriented
• Professional, positive, and team-focused attitude
• Passion for helping people succeed

• Play a key role in growing and supporting our driver network
• Make a direct impact on driver success and retention
• Build meaningful relationships with drivers throughout their careers
• Be part of a growing transportation company committed to excellence
• Enjoy professional growth opportunities in a people-focused environment
• Help keep communities moving through strong driver recruitment and engagement

If you're passionate about recruiting, relationship building, and helping people thrive, we encourage you to apply for the Driver Recruitment & Retention Specialist position. Join zTrip and help recruit, develop, and retain the talented drivers who are essential to our continued success.