Commercial Plumbing Service Sales Representative

Hello Everyone,

I am hiring for the role mentioned below.

Job Title: Commercial Plumbing Service Sales Representative

Work Location: Maryland / Regional Service Area

Work Arrangement: Onsite

Application Deadline: Applications are accepted on an ongoing basis until the position is filled.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

 Develop and maintain strong relationships with commercial property owners, facility

managers, property management companies, general contractors, building engineers, and

existing customers.

 Identify and pursue new commercial plumbing service and maintenance opportunities.

 Generate new business through networking, cold calling, referrals, site visits, existing

relationships, and other business development activities.

 Conduct commercial property and job-site visits to evaluate plumbing systems and

identify service, repair, replacement, and maintenance needs.

 Review plumbing service reports and technician recommendations to identify additional

sales opportunities.

 Work closely with service technicians, plumbers, estimators, project managers, and

management to develop appropriate solutions for customers.

 Prepare accurate proposals, estimates, scopes of work, and service agreements.

 Present proposals to customers and conduct timely follow-up to secure approved work.

 Sell commercial plumbing preventive maintenance agreements and service contracts.

 Identify opportunities for plumbing system repairs, replacements, upgrades, and

improvements.

 Develop proposals for commercial plumbing equipment and system replacements.

 Maintain an active sales pipeline and consistently pursue qualified opportunities.

 Track leads, customer communications, proposals, follow-ups, and sales activity.

 Negotiate pricing and contract terms within company guidelines.

 Coordinate with the Service Department to ensure sold work is properly communicated

and scheduled.

 Maintain professional communication with customers throughout the sales and service

process.

 Participate in customer meetings, site walks, bid meetings, inspections, and pre-

construction meetings as needed.

 Develop relationships with general contractors, property management companies, facility

management teams, and commercial building owners.

 Monitor competitive activity and commercial plumbing market conditions.

 Attend networking events, trade associations, and industry functions to develop new

business.

 Provide regular sales forecasts, pipeline updates, and activity reports to management.

 Ensure all customer documentation and sales information is complete and accurate.

 Perform other duties as assigned by management.

COMMERCIAL PLUMBING KNOWLEDGE

The successful candidate should have a strong working knowledge of commercial plumbing

systems and be able to understand and discuss customer needs involving:

 Domestic water systems

 Hot and cold-water systems

 Sanitary sewer systems

 Storm drainage systems

 Commercial water heaters

 Boilers and associated plumbing systems

 Pumps and circulation systems

 Backflow prevention systems

 Grease traps and interceptors

 Sump and sewage ejector systems

 Commercial restroom plumbing

 Plumbing fixtures and equipment

 Piping systems and replacements

 Drain and sewer services

 Leak detection and repair

 Preventive plumbing maintenance

 Commercial plumbing renovations and upgrades

The representative should be able to understand technician findings and translate technical

recommendations into clear, professional, customer-focused proposals.

QUALIFICATIONS

 3+ years of experience in commercial plumbing sales, plumbing service, estimating,

or business development preferred.

 Strong knowledge of commercial plumbing systems and service operations.

 Proven ability to develop and maintain commercial customer relationships.

 Experience selling commercial plumbing service, repairs, maintenance agreements,

replacements, or related services preferred.

 Strong estimating and proposal-writing skills.

 Excellent verbal and written communication skills.

 Strong negotiation and presentation abilities.

 Ability to read and understand plumbing service reports, equipment information,

drawings, and scopes of work.

 Strong organizational and time-management skills.

 Self-motivated and able to work independently.

 Proficiency with Microsoft Office and CRM/sales tracking software.

 valid driver license and acceptable driving record.

 Ability to travel regularly to commercial customer locations and job sites.

BUSINESS DEVELOPMENT RESPONSIBILITIES

The Commercial Plumbing Service Sales Representative will be responsible for actively growing

the company’s commercial customer base by:

 Prospecting for new commercial accounts.

 Establishing relationships with facility managers and property management companies.

 Developing relationships with general contractors and commercial construction contacts.

 Following up on leads and inactive accounts.

 Identifying additional service opportunities within existing accounts.

 Promoting preventive maintenance agreements.

 Pursuing recurring service and maintenance contracts.

 Developing opportunities for larger plumbing repairs and equipment replacements.

 Maintaining consistent customer contact and follow-up.

PERFORMANCE EXPECTATIONS

The Commercial Plumbing Service Sales Representative will be expected to:

 Meet or exceed established sales goals.

 Generate new commercial plumbing business.

 Maintain and expand existing commercial accounts.

 Maintain an accurate and active sales pipeline.

 Submit timely and accurate proposals.

 Follow up consistently on all qualified opportunities.

 Generate profitable service, repair, maintenance, and replacement work.

 Maintain strong customer relationships.

 Work collaboratively with the Service and Operations teams.

 Represent Temp Air Company professionally at all times.

KEY PERFORMANCE INDICATORS

Performance may be evaluated based on:

 New commercial accounts acquired

 Commercial service agreement sales

 Sales revenue

 Gross profit/margin

 Proposal close rate

 Customer retention

 Qualified opportunities generated

 Sales pipeline activity

 Customer satisfaction

 Proposal accuracy and turnaround time

 Recurring service revenue

PHYSICAL & WORKING REQUIREMENTS

 Ability to travel regularly to commercial properties and job sites.

 Ability to walk commercial job sites and inspect plumbing equipment and systems.

 Ability to climb stairs and access mechanical rooms, utility areas, rooftops, and other

equipment locations when required.

 Ability to work in varying weather and job-site conditions.

 Ability to communicate professionally with customers, plumbers, technicians,

contractors, and management.

NLB Services is an

Equal Opportunity Employer. All qualified applicants will receive consideration

without regard to any legally protected characteristic, including disability

and protected veteran status. For recruitment accommodations, contact your

recruiter or View email address on click.appcast.io.

Reasonable Accommodation

NLB Services provides reasonable accommodations during the recruitment process as required by law. Applicants requiring an accommodation due to a disability, pregnancy-related limitation, or sincerely held religious belief, practice or observance may contact their recruiter or email View email address on click.appcast.io.

Benefits

Based on employment status and assignment, eligible employees may receive benefits, such as Medical, Dental and Vision Insurance, Health Insurance, Disability Insurance, etc. Eligibility and benefit terms vary by assignment.

Other Important Terms

Applicants must be legally authorized to work in the United States.

Any employment offer may be contingent upon job-related screening, employment eligibility verification and other requirements permitted by applicable law.

Following a conditional offer of employment, candidates may be required to complete job-related background screening, which may include criminal history checks and/or drug testing, as applicable and permitted by federal, state, and local law.