Quality Supervisor

Quality Supervisor

The Quality Supervisor is responsible for establishing and leading the Quality function as a hands-on contributor while independently managing all quality-related activities. This role ensures product compliance, supports production, and drives continuous improvement across the organization. The supervisor will work closely with cross-functional teams to build a strong quality culture.

Key Responsibilities

• Perform and review FAI reports for new and revised parts. Ensure compliance with drawing requirements.
• Inspect raw materials and components to ensure compliance.
• Work with suppliers to resolve nonconformance issues.
• Provide hands-on support to production to resolve quality issues in real time.
• Monitor in-line inspections and ensure adherence to quality standards.
• Perform final inspections (Customer Experience Inspection) to ensure products meet customer expectations and protect the customer from receiving nonconforming products.
• Support customer complaints and warranty investigations.
• Lead MRB activities including disposition of nonconforming materials.
• Manage deviation and concession processes.
• Monitor key quality metrics and maintain quality records, reports, and documentation.
• Develop and maintain supplier quality performance.
• Issue SCARs and follow up on closure.
• Create and track corrective action reports (CARs) and ensure effectiveness of implemented actions.
• Identify opportunities to improve efficiency and reduce cost of poor quality.
• Work closely with production, engineering, and supply chain teams.
• Train employees on quality standards and inspection methods.
• Lead by example as a hands-on contributor.
• Act as the primary point of contact for all quality related matters.

Requirements

• 5+ years of experience in manufacturing quality.
• Strong hands-on experience in FAI, Incoming inspections, Finished good Inspection and problem-solving.
• Ability to work independently and manage multiple priorities.
• Strong communication and leadership skills.
• Hands-on and detail oriented.
• Self-driven and able to run the department independently.
• Strong problem solver with a proactive mindset.
• Collaborative and able to blend with cross-functional teams.