Office Assistant 2

Salary: $21.86 Hourly Location : Juneau, AK Job Type: Full Time Job Number: 53867 Department: Commerce, Community, and Economic Development Division: INV-Investments Opening Date: 06/16/2026 Closing Date: 6/30/2026 5:00 PM Alaska Division: Investments Position Open To: Alaska Residents Only Bargaining Unit: General Government Range: 10 Job Description This position is open to Alaska Residents only. The definition for Alaska residency is here. You must meet this requirement to be considered for this position. This position is based on-site at our Juneau Headquarters, located in the State Office Building in downtown Juneau, Alaska. Curious about who we are and what we do? We invite you to learn more by visiting our website: Want a job that's more than just paperwork? At the Division of Investments, we don't just process loans, we help Alaskans start businesses, commercial charter fisheries, mariculture businesses & so much more. Could This Be You? Are you someone who can turn everyday administrative tasks into dependable, well-organized support that keeps essential programs running for Alaskans? As an Office Assistant 2, you'll play a vital role in keeping the Division's workflow efficient, accurate, and compliant with state procedures, helping our team deliver lending services that strengthen Alaska's economic future. Key responsibilities include : Assist with basic accounting tasks and inventory tracking. Answer and route incoming phone calls while providing courteous, accurate information to the public and internal staff. Scan, file, and maintain loan documents, correspondence, and records in both physical and electronic formats. Ensure documents are properly labeled, organized, and stored in accordance with Division retention policies. Provide excellent customer service to internal and external visitors, prospective, past and present borrowers, board members. Working here means joining a team that truly matters. Every task you complete helps Alaskan businesses, families, and communities access the resources they need to thrive. You're not just supporting an office; you're supporting the entire state. If you want to be part of a workplace where your reliability is valued, your growth is encouraged, and your work makes a real difference, you'll feel right at home in the Division of Investments. This is YOUR chance to uphold high standards, strengthen statewide economic development, and leave a lasting impact on the communities we serve. Our organization, mission and culture: The Division of Investments has an unwavering commitment to exceptional customer service and is exemplified through proactive engagement with our valued customers. By fostering positive experiences and forging personal connections, we strengthen relationships within our community and across the state. The Department of Commerce, Community, and Economic Development's mission is to promote a healthy economy, strong communities, and protect consumers in Alaska. The mission of the Division of Investments is to promote economic development in Alaska through direct state lending in industries and areas of the state that are under served or to fulfill a public policy goal. The Division of Investments, Where Purpose Meets Power Imagine starting your day knowing that every phone call you answer, every document you organize, and every task you complete helps keep Alaska's public lending programs running smoothly. Your work doesn't just support an office, it supports communities across the entire state. At the Division of Investments, administrative work has real impact. The accuracy you bring to filing, data entry, and customer service helps local businesses, families, and industries access the resources they need to grow. You're not just behind a desk; you're part of a mission that strengthens Alaska's economic future. This office is a collaborative, service-oriented environment where reliability matters because Alaskans depend on it. Where professionalism and organization aren't just skills, they're commitments to integrity and public service. Where your contributions ripple across one of the most unique economies in the world, from remote rural communities to busy urban hubs. If you're ready to learn, support a dedicated team, and make every task count toward something bigger, this is your opportunity. Our Working Environment Step into a workplace where collaboration isn't just encouraged, it's the foundation of everything we do. The Division of Investments is a close-knit team that values trust, respect, and shared success. Here, you'll find an environment that is: Friendly and Welcoming: From day one, you're part of a team that supports each other and celebrates achievements together. Collaborative and Inclusive: We believe the best ideas come from open dialogue and diverse perspectives. Every voice matters. Professional Yet Personable: We maintain high standards of excellence while fostering a relaxed, approachable atmosphere. Mission-Driven: Our work has purpose; every task contributes to strengthening Alaska's economy and serving communities statewide. This is more than a job! It's a place where you can build lasting relationships, make meaningful contributions, and enjoy a positive work-life balance. We are interested in candidates who possess some or all of the following position specific competencies: Attention to Detail : Is thorough when performing work and conscientious about attending to detail. Writing : Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience. Oral Communication : Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Conscientiousness : Displays a high level of effort and commitment towards performing work; demonstrates responsible behavior. Customer Service : Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Minimum Qualifications High school diploma or the equivalent. AND One year of experience that includes clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Substitution: Education from an accredited college may substitute for the required experience (3 semester hours or 4 quarter hours equal one month of experience; 150 hours of vocation education equal one month of experience). Special Note: "High school diploma equivalent" means one of the following: 1) a G.E.D.; 2) completion of any basic adult education course equivalent to 480 class hours (16 weeks at 30 course hours per week); 3) acceptance in full standing by an accredited college or university; 4) highest grade of school completed plus an amount of paid or volunteer experience that totals 12 years and includes basic clerical tasks such as greeting clients, answering phones, typing, filing, sorting mail, entering data, receiving payments, making change, or maintaining logs. Some positions in this class may require the incumbent to operate motor vehicles. Such positions require that the applicant possess a regular driver's license and be 18 years of age or older. Some position in this class may require skill in typing. Recruitment and selection may include this requirement. Additional Required Information At time of interview applicant(s) are requested to submit: Three (3) most recent performance evaluations (if available) or three (3) professional letters of recommendation. Three (3) current professional references, two (2) of which have had supervisory responsibility over you, along with their current day-time phone numbers and email addresses. If using education for purposes to meet the minimum qualifications, please include your University Transcripts. EDUCATION If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts can be attached at the time of application or provided at the time of interview. WORK EXPERIENCE If using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment. MULTIPLE VACANCIES This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies. NOTICE Questions regarding the application process can be directed to the Workplace Alaska hotline at View phone number on click.appcast.io (toll free) or View phone number on click.appcast.io.If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at EEO STATEMENT The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call View phone number on click.appcast.io in Juneau or TTY: Alaska Relay 711 or View phone number on click.appcast.io or correspond with the Division of Personnel & Labor Relations at: P. O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. Contact Information WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-View phone number on click.appcast.io (toll free) or View phone number on click.appcast.io if you are located in the Juneau area. Requests for information may also be emailed to View email address on click.appcast.io. For applicant password assistance please visit: For specific information in reference to the position please contact the hiring manager at: Name: Dawn Harris , Administrative Officer 2 Phone: View phone number on click.appcast.io Email: Careers with the State of Alaska offer MANY benefits The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.) Insurance Benefits Health insurance, which includes employer contributions toward medical/vision/dental The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information. AVTEC Confidential Correctional Officers Marine Engineers Mt. Edgecumbe Teachers Supervisory Unlicensed Vessel Personnel/Inland Boatman's Union Exempt employees (not covered by collective bargaining) The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information. General Government Labor, Trades and Crafts Public Safety Employees Association Masters, Mates & Pilots Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit) Optional Insurance Benefits Group-based insurance premiums for Term life (employee, spouse or qualified same sex partner, and dependents) Long-term and short-term disability Accidental Death and Dismemberment Long-term care (self and eligible family members) Supplemental Survivor Benefits Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses Retirement Benefits Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) Matching employer contribution into a defined contribution program (new employees) Employer contribution into a defined benefit or defined contribution program (current employees) Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security Option to enroll in the Alaska Deferred Compensation Program Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options See for additional information Paid Leave & Other Benefits Personal leave with an accrual rate increase based on time served Twelve (12) paid holidays a year