Program Specialist - Data Center Solutions

Responsibilities Receive and process customer drawings, specifications, and technical instructions. Work with engineering, operations, and sales to develop a solution that fulfills customer requirements by supporting new part number setup. Assist with simple quotations where pricing has been established. Use costing tools to create pricing that accurately reflects factory costs and work with the Account Manager or Program Manager to provide a finished quotation. Ensure all customer requests are responded to in a timely and professional manner. Compile and lead weekly open order report calls with customers to review order status. Monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Review and release new EDI or hardcopy PO orders daily. Support Account and Program Managers in reconciling product changes that affect cost or price. Track and report on the status of all orders for assigned strategic accounts. Join customer meetings or conference calls to provide customer service and technical guidance to ensure finished quotes and orders accurately reflect customer specifications. Serve as the primary customer interface for account managers for specifically assigned customer accounts. Communicate customer expectations to the operations. Ensure on-time delivery of high-quality products by working closely with the Logistics team on preparing shipment documents. Qualifications A bachelor’s degree is helpful. Ideally 3+ years of relatable experience supporting a manufacturing environment, coordinating projects and processes on the manufacturing floor. Experience in cross‑functional interface and coordination is strongly preferred. General knowledge of material flow, planning, scheduling, supply management/purchasing, inventory, costing, and shipping/receiving. Validated skills in using business intelligence systems and organizational skills to handle accounts on a day‑to‑day basis. Proven skills in identifying root causes of problems by asking probing questions and developing recommendations for resolution. Validated skills in running multiple tasks/projects and ability to work in a fast‑paced team environment in a self‑directed manner. Advanced‑level MicrosoftExcel experience. Ability to work 4days a week from Anoka, MN HQ, and one day remote per week. Schedule Work 4 days a week from our Anoka, MN headquarters and one day remote per week. Compensation Compensation Range: $62,900.00 – $116,900.00. Depending on the position, employees may be eligible for additional incentives. Benefits Medical, dental, and vision plans with flexible spending accounts. Short‑term and long‑term disability benefits, critical illness, accident insurance, and life insurance. 401(k) retirement plan and employee stock purchase plan—both include a company match. Other supplemental benefits may include tuition reimbursement, caregiver support, personal and parental leave, backup care services, paid time off (including volunteer time), a well‑being program, and legal and identity theft protection. EEO Statement At nVent, we are committed to equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by national, federal, state or local law. #J-18808-Ljbffr nVent