Lawn & Landscape Maintenance Department Manager

Maintenance Department Manager

Ryan Lawn & Tree is a $100M+ professional Lawn & Landscape company. We've built one of the most respected lawn and tree care companies in the Midwest and serve customers across Kansas, Missouri, Oklahoma, and Nebraska. We're on a mission to raise the bar for our entire industry attracting exceptional people, treating them right, and doing work that leaves a mark on every community we touch.

This is an entrepreneurial opportunity to take a department with a strong service model and grow it into something that could serve 8,000+ customers and generate $15M+ in annual revenue. If you're energized by ownership, growth, and making your mark this role was built for you.

Services include:

• Robotic mowing programs
• Landscape plant maintenance (personal gardener-style service)
• Annual color installation and care
• Leaf removal (seasonal)
• Additional residential maintenance services as the department grows

You'll partner closely with the VP of Innovation to continue refining processes, build out the team, and aggressively grow the customer base. In the near term, you may also assist with sales as the department establishes its full stride.

You'll build & own:

• Design and refine operational processes
• Recruit, hire, and develop a high-performing team as the department scales
• Establish financial goals aligned with company strategy and manage P&L accountability
• Drive customer acquisition and retention assist with sales in the interim as needed
• Oversee day-to-day field operations to ensure quality, efficiency, and safety
• Develop and maintain client relationships
• Partner with marketing, HR, and safety teams to support department growth
• Collaborate with other department managers on labor sharing and strategic initiatives
• Lead team meetings, training sessions, and performance evaluations
• Monitor NPS scores and other customer satisfaction metrics; drive improvement

The KC market is wide open. With Ryan Lawn & Tree's established brand and a residential maintenance service model that works, the ceiling here is genuinely high we're talking 8,000+ customers and $15M+ in annual revenue. The person who steps into this role won't just manage a department; they'll build one. That's a rare thing.

You're equal parts operator and entrepreneur. You don't need every answer on day one but you know how to find them. You're comfortable with ambiguity, energized by growth, and skilled at developing people. You hold yourself and your team accountable, but you lead with coaching first.

Requirements:

• Bachelor's degree OR 8+ years of green industry experience (4 of those years in management)
• Valid Driver's License and DOT Certificate
• State-issued pesticide applicator license (Pest Control, Lawn & Ornamental) or ability to obtain
• Strong financial acumen experience managing P&L and financial metrics
• Excellent verbal and written communication skills
• Proficiency with Microsoft and Google software platforms
• Ability to work outdoors in all weather conditions year-round
• Ability to lift 50 lbs; walk/push/pull up to 3+ miles per day as needed

Preferred Qualifications:

• Experience launching or scaling a new business unit, division, or service line
• Background in residential maintenance, horticulture, or LPM practices
• Experience with GGOB (Great Game of Business) or open-book management principles
• Demonstrated success in sales, business development, or client retention
• Familiarity with robotic mowing systems or emerging turf technologies

Ryan Lawn & Tree offers competitive compensation commensurate with experience, along with a comprehensive benefits package. Details will be discussed during the interview process.

Ryan Lawn & Tree is an equal opportunity employer.