SAP Transportation Management (TM) Analyst

At iHerb, we believe that living a healthy and balanced life should be easy and accessible to everyone. As a team member you’ll empower this promise each day, making a truly global impact in your career. Job Summary The SAP TM (Transportation Management) Analyst will support, configure, and optimize end‑to‑end transportation planning processes within our e‑commerce digital operations. The role focuses on transportation planning, carrier selection, freight cost management, and settlement. It requires translating business requirements into technical SAP TM solutions, managing system enhancements, and ensuring data integrity within SAP TM and its integration with SAP S/4HANA MM, OTC, WM, and FI modules. Job Expectations Requirements Gathering & Analysis: Work with business stakeholders (logistics, IT, supply chain) to understand pain points and translate them into SAP TM solutions. Solution Design & Configuration: Configure SAP TM modules for transportation planning, carrier selection, freight cost management, and settlement, aligning with best practices. Integration: Design interfaces and manage integration between SAP TM, SAP S/4HANA, SMC3, BN4L, P44, and external carrier/3PL systems. Functional Specifications: Create detailed documents for custom developments (enhancements, reports) for technical teams. Testing & Training: Lead system integration testing (SIT), user acceptance testing (UAT), and develop/deliver end‑user training. Support & Optimization: Troubleshoot issues, provide ongoing support, and recommend continuous process improvements for efficiency. Project Management: Contribute to project plans, manage small‑to‑medium projects, and mentor teams. Required Knowledge, Skills and Abilities Strong understanding of logistics and transportation business processes. Deep knowledge of SAP TM functionality and configuration. Experience with SAP S/4HANA TM. Analytical, problem‑solving, and strong communication skills. Ability to work cross‑functionally and manage stakeholders. Preferred: SAP TMS certification. High degree of accuracy and attention to detail. Excellent organization skills and ability to multi‑task. Equipment Knowledge Experience with Microsoft Office Suite (Word, Excel, PowerPoint). Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred. Experience Requirements Generally requires a minimum of 7+ years of experience. Experience with data migration, reporting, and industry standards is a plus. Education Requirements Bachelor’s degree in IT, Supply Chain, Business, or a related field preferred, or a combination of equivalent work experience. Judgment / Reasoning Ability Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Escalate issues as required in a timely manner. Physical Demands Regularly required to talk and hear; frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop, and reach. May occasionally lift or move office products and supplies up to 25 pounds. Work Environment Hectic, fast‑paced with multi‑level distractions. Professional yet casual environment. Office / Warehouse setting. Ability to work extended hours as required. Compensation The expected salary range for this role is $116,000.00 - $150,000.00 USD. The actual base pay offered will be determined by factors such as the candidate’s relevant experience, education, geographic location, and internal equity. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment. #J-18808-Ljbffr iHerb