Outbound Supervisor

Outbound Supervisor - Temp-to-Hire Location: Plainfield, IN Schedule: Monday-Friday, 8:00 AM-4:30 PM + overtime as needed Salary: $60,000-$65,000 per year Job Type: Temp-to-Hire About the Position We are hiring an experienced Outbound Supervisor / Warehouse Supervisor to lead daily outbound and fulfillment operations in a fast-paced distribution environment. This is a hands-on leadership role responsible for supervising a team of 50+ associates, monitoring shipping performance, supporting e-commerce fulfillment, and making sure customer orders are shipped accurately and on time. If you have strong warehouse leadership, distribution, shipping, WMS/OMS, fulfillment, and team management experience , we would like to hear from you. What You'll Do Supervise and support a team of 50+ warehouse associates . Oversee daily outbound, shipping, picking, packing, and fulfillment operations. Monitor daily reports and ensure OTIF (On Time In Full) shipping goals are met. Monitor SLA performance and ensure e-commerce orders are shipped on time. Closely monitor TikTok orders and ensure they are shipped within required deadlines. Work with the Outbound Fulfillment Manager to align labor with daily order volume. Move and adjust labor throughout the day based on business needs. Troubleshoot operational challenges and provide hands-on support on the warehouse floor. Monitor productivity, accuracy, and fulfillment performance. Promote and maintain a strong warehouse safety culture . Coach, motivate, and encourage associates to meet performance expectations. Operate forklift equipment when needed. Use operational data to identify opportunities for improvement. Support Lean/Six Sigma process improvement initiatives. Work extended hours during peak season as needed. Communicate operational needs and updates to the General Manager. What We're Looking For 5+ years of experience in shipping, warehouse, distribution, or fulfillment. Previous experience supervising 50+ associates . Distribution or e-commerce fulfillment experience is highly preferred. Experience with WMS (Warehouse Management Systems) and OMS (Order Management Systems) . Strong understanding of RF scanners, picking, and packing . Experience monitoring shipping KPIs, SLAs, productivity, and fulfillment metrics. Forklift experience and ability to operate equipment as needed. Strong leadership and communication skills. Ability to motivate and coach a large warehouse team. Strong problem-solving skills and a sense of urgency . Data-driven approach and knowledge of Lean/Six Sigma principles. Ability to work independently and as part of a team. Comfortable working extended hours during peak season. Bilingual English/Spanish is a plus, but not required. Why This Opportunity? This is an excellent opportunity for an experienced Warehouse Supervisor, Outbound Supervisor, Distribution Supervisor, Shipping Supervisor, or Fulfillment Supervisor looking to take on a key leadership role with a growing operation. Temp-to-hire opportunity with a competitive $60K-$65K salary range.

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