Client Partner HiTech

Infosys is seeking a Client Partner and a Manager – Client Services for its HiTech vertical. These roles involve leading all client interfaces within the assigned account scope and, together with Senior Client Partners/Group Managers, building an account plan for client management. Each position may oversee a single account or part of a larger account with a P&L responsibility of $30 MM to $50 MM. The role focuses on managing and expanding relationships with a leading global enterprise software and cloud platform client, driving growth across digital transformation, AI‑led services, cloud, data, customer experience, engineering, and enterprise modernization opportunities. Responsibilities Client relationship management and business development: manage client relationships, grow a portfolio of $30–50M, and own the opportunity lifecycle: prospect → evaluate → propose → close. Strategic account growth: build and expand trusted relationships across business, technology, procurement, and executive stakeholders within a large enterprise software/cloud platform account. AI‑first and digital transformation selling: identify and shape opportunities across AI, generative AI, agentic AI, automation, data, cloud modernization, platform engineering, enterprise applications, and customer experience transformation. Client delivery assurance: collaborate with delivery stakeholders to ensure all commitments to the client are met. Account planning and governance: develop account plans detailing key relationships, opportunities, pricing strategies, and risk mitigation. Conduct market research, competitor analysis, client presentations, estimation efforts, proposals, and negotiations. Partner with Delivery Managers to resolve people or infrastructure issues impacting project delivery. Balance multiple projects for the client, coordinating across delivery managers, consulting teams, horizontal competency units, and global delivery teams. Drive revenues from go‑to‑market solutions sponsored by the business unit within the account scope, including AI‑first services, cloud, data, cybersecurity, digital engineering, enterprise platforms, and cost optimization offerings. Work closely with Solutions Leaders to create customized solution pitches and ensure successful delivery and revenue realization. Build comprehensive account plans, including relationship mapping, opportunity pipeline, revenue forecasts, and risk assessment. Make pricing decisions within the scope of the Master Services Agreement. Provide pre‑sales proposal support for new business development beyond the account scope. Offer input for future alliances with relevant product vendors. Act as a trusted advisor to the client by bringing proactive ideas around productivity improvement, AI‑led transformation, operational efficiency, platform modernization, and differentiated customer/employee experiences. Required Qualifications Bachelor’s degree or foreign equivalent required from an accredited institution; or considered three years of progressive experience in the specialty in lieu of each year of education and 11+ years of experience, with strong sales/relationship management/account management experience. Significant business development and project management experience. Experience in the relevant industry/vertical, preferably within HiTech, enterprise software, SaaS, cloud platforms, digital platforms, or technology services. Track record of interacting and building relationships with C-level client contacts. Proven ability to grow strategic accounts through consultative selling, solution‑led selling, and value‑based commercial discussions. Hands‑on experience with proposal creation and leading proposal presentations. Strong leadership, interpersonal, communication, and presentation skills. Wide variety of IT and business consulting engagement experience. Experience selling or managing services across one or more of the following areas: AI, cloud, data, application modernization, enterprise platforms, digital engineering, customer experience, cybersecurity, or managed services. Ability to operate in a complex matrix environment, partnering with delivery, consulting, solution, legal, commercial, and alliance teams. Candidates authorized to work for any employer in the United States without employer‑based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. Preferred Qualifications Knowledge of industry-specific go-to-market solutions. Good understanding of industry-specific business issues and drivers. Experience working with large enterprise software, SaaS, cloud, or platform-based clients. Understanding of how technology companies monetize platforms, ecosystems, products, and enterprise customer relationships. Global Delivery Model experience. Experience managing large multi-location consulting engagement teams. Track record as an Account Manager in a rapidly growing client relationship. Experience driving growth in strategic accounts through AI, cloud, data, platform engineering, automation, or digital transformation services. Familiarity with hyperscaler ecosystems, enterprise SaaS platforms, partner alliances, and product-led technology environments. Ability to identify whitespace opportunities and shape proactive proposals around productivity, cost optimization, speed‑to‑market, customer experience, and platform modernization. Benefits Medical/Dental/Vision/Life Insurance Long-term/Short-term Disability Health and Dependent Care Reimbursement Accounts Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) 401(k) plan and contributions dependent on salary level Paid holidays plus Paid Time Off EEO Infosys provides equal employment opportunities to applicants and employees without regard to race, color, sex, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, status as a protected veteran or spouse/family member of a protected veteran, or disability. #J-18808-Ljbffr Infosys Limited