Remote Head of Intake & Contact Center Ops

Poulin | Willey Trial Lawyers

Poulin | Willey Trial Lawyers seeks a results-driven Director of Contact Center & Intake Operations to lead the intake team, improve conversion performance, and streamline how prospective client inquiries move through the process.

The role is ideal for an experienced personal injury intake manager or contact center leader who thrives in a fast-paced environment and is hands-on in driving improvements.

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Vacancy posted 1 day ago

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