Remote Director of Contact Center & Intake Operations

Poulin Willey Trial Lawyers

Poulin Willey Trial Lawyers is seeking a Director of Contact Center & Intake Operations to lead our intake team and optimize conversion of inquiries into retained cases. This role emphasizes hands-on leadership, fast-paced improvement, and building strong teams. The ideal candidate has proven experience in personal injury intake, can drive operational performance, and excels at turning data into action. This is a fully remote, U.S.-based position with a focus on Eastern Time hours and a #J-18808-Ljbffr

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Vacancy posted 5 days ago

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