Quality Control Supervisor

Position Summary At UPLIFT Desk, we’re not just building ergonomic workstations—we’re shaping how people work and live. As the ecommerce industry leader in height-adjustable desks, we’ve grown by delivering innovative, customer-focused solutions that promote health, productivity, and well-being. Our success is rooted in our core values: Customer Obsession, Innovation, Accountability, and Results Oriented. As a Quality Control Supervisor, you will lead a dedicated team in a high-velocity, fast-paced warehouse environment, responsible for ensuring that every piece of our premium ergonomic office furniture meets UPLIFT Desk’s strict quality standards. In this dynamic role, you'll help develop, implement, and continuously improve quality control procedures, conduct hands-on inspections and audits on the floor, and spearhead the rework of supplier errors to keep inventory moving. You will analyze data to identify trends and process improvements, and collaborate across logistics, production, and vendor teams to rapidly resolve quality issues before they ship. What You'll Bring 3+ years of quality control experience in a warehouse, manufacturing, or distribution environment, including 2+ years in a lead or supervisory role. Strong proficiency with Google Workspace, including Gmail, Sheets, Docs, and Drive, with the ability to maintain records, analyze quality data, and prepare reports. Strong written and verbal communication skills, including the ability to write clear, accurate, and professional emails and communicate product nonconformities. Proven ability to lead, coach, train, and hold employees accountable while working alongside the team in a fast-paced environment. Strong organizational, attention-to-detail, and problem-solving skills, and willingness to perform hands-on warehouse work, including inspections, rework, picking, packing, receiving, and material handling. Bonus Points For Forklift certification or experience operating warehouse equipment. Experience with supplier quality issues, corrective action reports, or product rework. Experience improving quality procedures, inspection standards, or standard operating procedures. Experience analyzing defect trends and recommending practical process improvements. Experience in furniture, consumer products, manufacturing, warehouse, or distribution environments. What You’ll Do Oversee the testing and inspection of products, parts, and materials to ensure they meet UPLIFT Desk’s high quality standards. Lead, coach, and cross-train the QC team on evolving product lines and advanced ergonomic furniture inspection standards to ensure high performance and adaptability. Timely and accurately document product non-conformities and assist in writing Supplier Corrective Action Reports. Isolate defective inventory and coordinate physical rework operations on the floor to rapidly correct supplier mistakes and safely return items to active stock. Maintain accurate records of all inbound product inspections. Analyze quality data and performance metrics to identify trends and opportunities for process improvement. Partner with inbound and outbound logistics teams to immediately address quality bottlenecks, preventing damaged materials from entering the warehouse or delaying customer shipments. Assist in defining inspection criteria, protocols, and sampling plans according to established best practices. Assist with picking, packing, receiving, material handling, and other warehouse and fulfillment duties as needed to support daily operations. Maintain a safe, clean, and organized work environment. Benefits A merit-based environment that rewards growth and accomplishment regardless of seniority Generous paid time off 4% 401K company matching with instant vesting (after one year) Excellent group health insurance available to employees and dependents, including domestic partners (medical plan, 2 dental plans, and a vision plan to choose from) Flexible spending account (FSA) for health care and child care costs Company-paid & Supplementary Life Insurance; Long-term & Short-term disability Free UPLIFT Desk (after one year) 50% discount on all UPLIFT products Free healthy (and not so healthy) snacks and drinks On-the-job training and skills development A supportive and engaging work culture that promotes healthy living Position Details Compensation:Starting at $30.00/hour DOE Type: Full-time Employee Status: Regular Work Schedule: Monday - Friday, 8am-5pm, 40 hours per week Location: Austin, Texas About UPLIFT Desk As a fast growing, mid-sized Direct To Consumer (DTC) brand company, it’s our mission to deliver sincere, world-class customer service. We provide optimally designed, quality office solutions to customers. We focus on happier & healthier customers and employees! UPLIFT Desk has revolutionized the way people shop for office furniture. It all starts with our award winning UPLIFT Standing Desk, made even better when accessorized with our entire UPLIFT office furniture line. Our product line includes most furniture an office could need. We design office products that optimize customers’ comfort, health, and productivity. Our Product Development team focuses on designing the highest quality ergonomic office furniture. Then our Content team's ecommerce website offers customers the ability to configure products specifically to their needs. Our amazing Order Processing and Warehouse teams make sure we have inventory and ship orders the same day. Customers receive award winning support from our Sales and Customer Service and Warranty teams. We offer the best 15 year warranty in the business! Our Interior Design and Contract Sales teams specialize in large office furniture layouts for commercial buildings that serve most Fortune 500 companies. Award winning UPLIFT Desk is loved globally! Rated Best Standing Desk by New York Times Wirecutter 9 years in a row Hundreds of thousands of happy customers around the world sit and stand at an UPLIFT Desk Google reviews - 4.9 rating with thousands of reviews We value our environment: We plant 5 new trees in U.S. National Forests for every solid wood desk sold. By partnering with the National Forest Foundation, we're able to plant tens of thousands of new trees each year Solar powered operations: Our Austin facilities produce over a megawatt of electricity through roof-mounted solar panels on three large warehouses We use sustainable materials in our products. Some examples are: Bamboo Desktops, Drawers, & Motion Boards: The world's fastest-growing plant, Moso bamboo is a grass that grows as quickly as an inch an hour Eco Curve Desktops: Eco Curve desktops use 100% recycled MDF and have the lowest carbon footprint in the industry due to not using edgebanding, backer boards, adhesives, or solvents Rubberwood Desktops: Pará rubber trees produce 99% of the world's natural rubber latex. The rubber production lifespan of these trees is exhausted after about 25-30 years. Our rubberwood desktops give the trees a second life Equal Opportunity Employer (EEO) UPLIFT Desk believes in building an organization whose staff reflects the true diversity of our community. We hire, promote, and reward employees based on results and professional performance. UPLIFT Desk provides equal employment opportunities to all employees and applicants without regard to religion, sex, age, sexual orientation, gender identity, race, creed, color, national origin, alienage or citizenship status, marital status, partnership status, ancestry, disability, or veteran status. #J-18808-Ljbffr UPLIFT Desk