Loan Servicing Specialist

• ** No Third-Party Resumes please do not solicit candidates or send inquiry emails. ***
• * USC or Green Card candidates only

Formal title: Collateral Exception and Administration Specialist Location: Pittsburgh, PA (downtown) -- Local candidates only - will work onsite fully until trained then may work 1 remote day per week. Parking - parking available onsite at the office garage or other lots nearby and ranges from (USD) $9/day to (USD) $14/day 6+ month contract extension or conversion to perm opportunity for good performance and attendance $34.00/hour W-2 Position Summary Gather, monitor, and analyze risk data to determine whether risks are within approved risk appetite. Identify trends, issues, or exceptions that may require additional investigation or escalation. Extract, combine, and summarize data from multiple sources to produce standard and moderately complex reports. Prepare clear reports, documents, and summaries using standard office software and business applications. Provide information and clarification on existing procedures, processes, and precedents. Apply organizational policies, procedures, regulatory requirements, and codes of conduct to ensure work is compliant. Obtain supervisor or manager approval for any exceptions to mandatory procedures. Support business processes by using standard technology tools and systems effectively. Participate in training, coaching, and development activities to strengthen technical and professional capabilities. Maintain awareness of relevant technology, regulations, industry practices, and risk management standards. Analyze data trends and translate findings into actionable reports and recommendations. Identify, assess, prioritize, and manage operational, project, and risk-related issues. Create clear, effective reports and business communications for stakeholders. Use standard office software, reporting tools, and business systems with minimal supervision. Organize, protect, and process data to support business objectives. Evaluate potential solutions by considering benefits, costs, stakeholder needs, and overall business value. Support project readiness, testing, and implementation activities, including test script development and validation. Model and assess risk scenarios, including potential impact, probability, and recommended response. Communicate clearly, request actions, and support planning or policy-related discussions. Plan, organize, and prioritize work to meet business objectives efficiently. Work independently while providing technical guidance to others as needed. Education High School Diploma or equivalent; post-secondary degree preferred 2-4 years of professional work experience including previous bank operations or loan servicing experience Required Qualifications Minimum of 2 years' experience working with commercial loan documentation, commercial lending operations, credit administration, loan servicing support, or loan operations. Ability to interpret and understand commercial loan documents and reporting requirements. Strong attention to detail and commitment to accuracy. Excellent organizational and follow-up skills. Strong written and verbal communication skills. Ability to confidently communicate with Relationship Managers and Credit personnel regarding missing or deficient documentation. Comfortable working in structured processes with high accountability. Preferred Qualifications Commercial loan origination, commercial loan administration, loan operations, credit operations, or commercial banking experience. Experience using loan origination or commercial lending systems, particularly Baker Hill. Familiarity with financial statement collection and covenant reporting processes. Understanding of collateral, mortgage, insurance, and UCC documentation requirements. Previous experience working in regulated banking environments. Technical Skills Candidates should demonstrate strong technical aptitude and the ability to quickly learn new systems. Preferred experience includes: Baker Hill or similar commercial lending platforms Microsoft Excel Microsoft Word Microsoft Outlook Microsoft SharePoint Loan origination and credit administration systems The ideal candidate does not need to be technical in a programming sense but should be comfortable learning and navigating complex systems while following detailed procedures accurately. Revolution Technologies