Senior Director Compliance and Legal Services
AstraZeneca
AstraZeneca seeks a Senior Director to lead the global build-out of Compliance, Privacy, Legal Operations, and eDiscovery services within their Global Business Services organization. The role requires strategic leadership, digital transformation expertise, and deep stakeholder engagement to deliver cost-effective, tech-enabled services in a highly regulated environment.
Responsibilities
- Define and drive vision, strategy, and roadmap for Compliance, Privacy, Legal Operations, and eDiscovery services aligned to enterprise goals
- Lead and manage the Compliance & Legal Services team and portfolio, including eDiscovery, legal hold, compliance, and privacy operations
- Partner with GBS Transformation and IT to deploy and optimize legal tech platforms, analytics, automation, and AI-assisted capabilities
- Own service catalogue, SLAs, KPIs, and demand intake; ensure mature incident, change, and problem management processes
- Build customer-centric approach using design thinking to improve user experience, adoption, and engagement for legal and compliance stakeholders
Requirements
- 12–15+ years in Global Business Services, legal operations, compliance/privacy operations, or related multidisciplinary environments with global team leadership
- Demonstrated experience transforming services at enterprise scale in complex, regulated environments with legal and compliance obligations
- Proficiency with tech-enabled platforms: CLM, matter management, privacy management suites, eDiscovery tools, workflow orchestration, and automation technologies
- Senior-level stakeholder management and influence skills across compliance, legal, privacy, IT, and business functions
- Financial management and P&L ownership experience with strong budgeting and benefits tracking capabilities
- Familiarity with SOX, GDPR, global privacy laws, records management, eDiscovery standards, and internal controls
- Proven ability to lead complex transformations and global rollouts with formal change management and vendor negotiation experience
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