Employee Relations Specialist

Job Title: Employee Relations Specialist (3–6-month contract)

Location: Philadelphia, PA

Workplace: Hybrid 3-4x onsite

Employee Relations Specialist

About the Role

The Employee Relations Specialist plays a critical role in supporting a positive, equitable, and legally compliant workplace across assigned departments. This position supports a diverse workforce—including clinical, administrative, and union-represented employees—in a complex, 24/7 healthcare environment.

Reporting within Human Resources, the Employee Relations Specialist serves as a trusted advisor to leaders and employees on employee relations matters, including performance management, conduct concerns, policy interpretation, and workplace investigations. This role partners closely with operational leadership to resolve employee concerns, ensure consistent application of policies, mitigate organizational risk, and promote fair and respectful employment practices.

Key Responsibilities

• Advise managers and employees on employee relations matters, including performance management, conduct issues, workplace conflicts, and policy interpretation
• Conduct prompt, thorough, objective, and well-documented workplace investigations, including allegations related to policy violations, misconduct, and employee complaints
• Analyze investigation findings and recommend appropriate corrective and/or disciplinary actions in alignment with organizational standards, collective bargaining agreements, and applicable employment laws
• Prepare clear, concise investigation summaries, findings, and recommendations for HR leadership and operational partners
• Partner with HR colleagues and operational leaders to proactively address employee relations trends and reduce risk
• Support consistent and equitable application of policies and procedures across departments
• Assist leaders in handling sensitive employee issues while balancing employee experience, compliance, and business needs
• Maintain up-to-date knowledge of federal, state, and local employment laws and ensure compliance in all employee relations activities
• Contribute to a respectful, inclusive, and supportive workplace culture

Qualifications

• Bachelor’s Degree (Required)
• Minimum of 3 years of progressive experience in a related Human Resources role (Required)
• At least 2 years of hands-on experience conducting workplace investigations (Required)
• Experience supporting union-represented employees and working within a healthcare or similarly complex, regulated environment is strongly preferred
• Strong knowledge of employee relations principles, employment law, and HR best practices
• Demonstrated ability to conduct fair, impartial, and legally sound investigations
• Excellent judgment, discretion, and ability to handle sensitive and confidential information
• Strong written and verbal communication skills, with the ability to clearly document findings and recommendations
• Ability to build trust, influence without authority, and partner effectively with leaders at all levels
• Strong analytical and problem-solving skills
• Ability to manage multiple priorities in a fast-paced, 24/7 environment
• Commitment to promoting equity, consistency, and respectful workplace practices
• Professional in Human Resources (PHR) – Preferred
• Senior Professional in Human Resources (SPHR) – Preferred

Juno is an Equal Opportunity Employer that provides equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, genetic predisposition or carrier status, or any other characteristic protected by federal, state or local law. The Company is committed to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. It’s expected that all employees are aware of this policy and that they create an environment that’s sensitive and respectful to all individuals.