Service Technician

Service TechnicianMary Harvin Center & Columbus School - Baltimore, MDWHO WE ARE:Woda Cooper Companies, Inc. is a rapidly growing development, construction, and property management organization dedicated to the creation of quality affordable housing to benefit those who need it most. We are an employee-owned, passion-driven group that changes each community of which we are a part. We manage over 16,000 housing units in 19 states, proudly serving seniors, veterans, and other economically challenged groups. We seek ambitious, talented individuals who want to grow with a rapidly expanding company whose success is not only measured in dollars and cents, but in lives changed. With a development portfolio of $1.5 billion, Woda Cooper consistently ranks among the top affordable housing developers and owners in the country by Affordable Housing Finance.WHERE YOU'LL WORK:Mary Harvin Center and Columbus School are affordable housing communities located in Baltimore, Maryland, offering quality apartment homes in welcoming, resident-focused environments. As a Service Technician, you'll support maintenance operations across both communities by performing preventative maintenance, completing repairs, preparing apartment homes for new residents, and responding promptly to resident service requests. Working closely with the property management team, you'll help ensure each community remains safe, clean, and well-maintained while providing excellent service to residents and supporting Woda Cooper's commitment to providing quality affordable housing.DUTIES & RESPONSIBILITIES:Maintain positive interactions with residents and the public to enhance the community image and ensure superior resident retention.Perform general and emergency maintenance of apartments and common areas including snow removal during snow events that may occur after hours and on weekends.Create and maintain a customer-centered service culture by demonstrating proactive hospitality with prospects, residents, family members and fellow community associates.Maintain confidentiality at all times related to prospect or resident information.Maintain an attractive community appearance and overall positive curb appeal.Responsible for daily cleaning and maintenance of the property, including sanitizing, dusting, sweeping, mopping, and handling waste disposal.Perform turnover of apartments, including trash out, cleaning, painting, carpet shampooing and other repairs as necessary or directed.Effectively utilize required company databases and software programs.Identify actual and potential maintenance problems, including potential liability and workplace hazards, and take appropriate actions to handle the problems.Document daily/weekly/monthly visual inspection of property for defects, condition of roofs, gutters, downspouts, walkways, safety concerns, parking lot and apartments.Must be available and on-call for emergencies after hours, weekends, holidays or as assigned.Maintain professional appearance with designated maintenance uniform required by company policy.Dependable and able to report to work according to schedule and on time.Utilize personal protective equipment to ensure a safe work environment as required by company policy.Assist with any third-party inspections as needed.Participate and complete OSHA10 Training.Perform other related duties as assigned.REQUIRED SKILLS & ABILITIES:Thorough knowledge of general plumbing, and electrical.Ability to read repair manuals.Ability to use hand tools and power tools.Ability to follow instructions.Excellent time management skills.Strong analytical and problem-solving skills.EDUCATION & EXPERIENCE:Must be at least 18 years old with a high school diploma or GED.Must be able to read and speak English and follow oral and written directions.Previous experience in maintenance is preferred.PHYSICAL REQUIREMENTS:Must possess a valid driver’s license and auto insurance.Prolonged periods of standing and walking.Must be physically able to climb ladders, bend, and crawl into awkward spaces.Must be able to lift 50 pounds at a time.Must be able to traverse a variety of properties with stairs and in a variety of weather conditions.BENEFITS:We offer competitive wages and annual bonus opportunities. Benefits include:Medical, Dental and VisionShort Term Disability and Life Insurance401k with Company Match100% Employee-Owned Company with the Employee Stock Ownership Plan (ESOP)Cell Phone Discount12 Days Paid Time Off8 Paid Holidays & 2 Floating Holidays!Fitness ReimbursementProfessional Development ReimbursementEmployment is contingent on education verification, references, background check, and drug screening.#SR1SP #J-18808-Ljbffr Woda Cooper