Pharmacy Technician

Job Purpose and Summary We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger — helping to simplify health care one person, one family and one community at a time. At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system — and their personal health care — by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. Responsibilities As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health. Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment. Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems. Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc. Contribute to a high‑performing team, embracing a growth mindset, and being receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients. Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business. Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security. Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification. Immunization Responsibilities (Optional) Where permissible, the Pharmacy Technician may also support immunizations, which includes the following responsibilities: Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines. Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions. Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements. Review and collect patient information; retrieve and document for each applicable patient. Monitor and manage vaccine supplies. Required Qualifications Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification. If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age. If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program. State‑level licensure and national certification requirements vary by state. Preferred Qualifications 1–3 years previous experience as a Pharmacy Technician. Previous experience in a pharmacy, retail, medical, or customer service setting. Ability to work in the home store and across the market in other locations, to meet business needs. Compensation Pay Range: $17.16 – $27.16 per hour. The typical pay range for this role is the base hourly rate for all positions in the job grade within which this position falls. The actual base salary offer will depend on experience, education, geography, and other factors. Benefits This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, benefits may include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs. Equal Opportunity Statement Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws. CVS Health is an equal‑opportunity/affirmative action employer, including Disability/Protected Veteran, and is committed to diversity in the workplace. #J-18808-Ljbffr CVS Health