Assistant General Manager - Terrace Point Cafe

Company Description

The Assistant General Manager is responsible for assisting the general manager with the operating the outlet efficiently within pre-established cost control, managing, scheduling and training restaurant staff, monitoring staff performance, maintain the department in accordance with Health Department standards, and ensuring customer satisfaction through application of outlet and Wynn Las Vegas service standards.

Essential Job Duties & Responsibilities

• Provide support daily operations and lead the front-of-house team alongside the General Manager, ensuring exceptional dining experiences for our guests while maximizing profitability and efficiency.
• Lead and manage daily restaurant operations, including labor expense, inventory control, and guest service standards to meet financial targets
• Assist the General Manager with the development of strategies to increase revenue, profitability, and guest satisfaction
• Ensure compliance with health department standards and food safety regulations
• Handle guest complaints and resolve conflicts promptly and professionally
• Understand and implement all programs, procedures, standards, specifications, guidelines and training protocols
• Supervisor and support a team of food and beverage personnel including hiring, scheduling, assigning work, reviewing performance, and employee engagement
• Collaborate with culinary team to ensure a seamless service experience between kitchen and dining room
• Other job duties as assigned

Qualifications

• Requires a minimum of four (4) years of experience in a managerial position in a similar venue (high-volume, high-end breakfast restaurant) in a luxury setting is highly preferred
• Experience managing Union and Non-Union staff is a strong requirement
• Candidate must have advanced knowledge of food & beverage and cost control
• Knowledge of Forbes Travel Guide Standards strongly desired
• Candidate must be able to communicate in English fluently and in a professional manner and a 2nd language a plus
• Candidate must exhibit motivational and developmental skills
• Requires the ability to work efficiently and with a team environment
• Requires the following valid documentation: alcohol awareness card & health card
• Applicants must be 21 years of age or above

Additional Information

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.