Parts & Logistics Coordinator - Fast-Paced Ops & Growth

IPG Photonics is revolutionizing the laser industry as the pioneering developer and leading producer of fiber lasers and amplifiers. Headquartered in Marlborough, MA, IPG has over 4,800 employees in more than 25 locations around the world. We aspire to work together with our employees and customers to apply light in ways that improve life. Our mission is to develop innovative laser solutions to make the world a better place. To accomplish this mission, we are committed to attracting and retaining the best talent and an engaged, and thriving workforce that drives a sustainable future for our company and society. Working at IPG Photonics you can expect challenging projects, a motivating and friendly environment, and competitive benefits. The Parts & Logistics Coordinator supports the Customer & Field Service functions by maintaining appropriate inventory levels, ensuring parts and products are shipped to the customers in a timely fashion and fielding basic customer calls. Responsibilities (Essential Functions) Pulling and Shipping parts for field personnel Coordinate, maintain and track diagnostic field equipment Assist with fielding initial customer calls Handle RMA (Return Material Authorization) processes, including returns and repairs Work with vendors and internal supply chain teams to resolve shortages or delays Coordinate order entry, procurement, and shipment of parts (FedEx, UPS, freight, etc.) Ensure accurate documentation and record‑keeping in CRM/ERP systems Requirements Shipping experience Excellent conceptual, oral and written communications, and interpersonal skills Customer focused and team oriented Experience handling technical equipment Working knowledge of MS Office tools including Word and Excel Willing to learn and utilize customized computer applications Action oriented and follow-through with commitments in a timely manner Ability to lift 50 lbs Location(s) 50 Old Webster Road, Oxford, Massachusetts 01540, United States Employment Type Non-Exempt Wage Information MA: $19.59 - $25.96 /hour US Benefits Information Pay Range: The pay range on this posting applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location posted, the applicable range could differ. Actual starting pay is determined by a number of factors including relevant skills, qualifications, and experience. Other Compensation: Employees in this role are eligible for additional rewards which could include: Annual Discretionary Bonus or Sales Bonus as Applicable Benefits Provided: All Regular* US employees receive: Paid vacation time accrued based on years of service *Prorated for reduced hour schedules Additional Benefits Offered: IPG also offers access to: Medical, dental, and vision insurance plans with options for HSA/FSA Dependent Care FSA Paid Basic Life and AD&D Insurance Short-term and Long-term Disability insurance 401(k) plan with Company matching Employee Stock Purchase Plan (ESPP) Tuition Reimbursement Program Employee Assistance Program (EAP) Adoption Assistance Pet Insurance Bright Horizons Backup Care Bright Horizons College Coach *Benefits eligibility may differ by program for reduced hour schedules Deadline and How to Apply This job posting will remain active until a candidate is identified and/or the Company rescinds the job posting. For full consideration, please click on the link to apply. If you believe you have been a victim of a fraudulent job offer concerning IPG, please send an email to View email address on click.appcast.io. Please use the term “FRAUDULENT JOB OFFER” in the subject line and please send any email communication with the scammer as an attachment. EEO is the Law #J-18808-Ljbffr