Office Equipment Field Service Technician

Job Description

Job Description

Established, stable, and rapidly growing copier/printer sales and service company is looking to hire qualified printer technicians to provide outstanding field service support in the Dallas/Fort Worth metro area for Canon Multi-function copiers and HP printers. We've been in the business for over 40 years, and have a reputation for being the best. Our service is second to none. We accept entry-level technicians with a background in electronics or mechanical troubleshooting, as well as education or experience in repair and copier technicians trained with other manufacturers. We will surround you with Senior technicians in our training facility to assist you as you get trained on the Canon Office equipment products.

Job Description:

Our technicians are expected to perform break/fix repairs on a variety of printer models. Technicians can expect to work on the portfolio of Canon and HP office equipment products. Expect to spend some time in our setup shop in our Irving office, acclimating to our company, and meeting our team. Once trained, you will ride along with a senior service technician and learn our operations. Technicians are expected to have a positive attitude and provide top-notch customer service when taking service calls and interacting with our clients. You will carry a stock of parts in your car and respond to calls in an effort to maximize first-call efficiency by performing a total service call and keeping callbacks to a minimum. You will work closely with our dispatch and service management teams daily.

Preferred traits:

Efficient manager of your time

Customer-first attitude

Sound judgment and decision-making

Ability to communicate quickly and with good detail

Mechanically and electrical repair inclined

2+ years of office equipment repair experience

Requirements:

Must pass a state and federal background check

Must pass a pre-employment drug screen

Additional Details:

This is a full-time position offering comprehensive benefits, including health, dental, vision, life insurance, gym reimbursement, and a 401 (k) with company match. The primary hours are Monday through Friday, 8:00 a.m. to 5:00 p.m., with Monthly incentive bonuses and mileage reimbursement on top of your hourly wage. If you're an office equipment technician, have experience with electronics, or have a mechanical background and are looking for a full-time job with an opportunity to work with a fantastic group of people, this is the place for you.

Hourly wage is dependent upon experience.

Company Description

The Stewart Organization, Inc.

In 1981, Walter Stewart founded The Stewart Organization Inc. as a copier sales and service dealer. We had a handful of clients and a small office. Forty years later, we’ve grown into one of the largest office equipment dealers in North America. Our business spans more than 48 states, and we’ve opened offices in 3 major cities in Texas. Partnering with leading manufacturers, we have been able to provide our customers with hardware, software, technology solutions, IT services, and more. We believe we’re in the service business—not the sales business—and we’ve built our company on that foundation. That means you’ll work with highly trained employees, from technicians to executives, that have been with us for many years and are dedicated to excellence. It’s how we do business at The Stewart Organization.

Company Description

The Stewart Organization, Inc.\r\n\r\nIn 1981, Walter Stewart founded The Stewart Organization Inc. as a copier sales and service dealer. We had a handful of clients and a small office. Forty years later, we’ve grown into one of the largest office equipment dealers in North America. Our business spans more than 48 states, and we’ve opened offices in 3 major cities in Texas. Partnering with leading manufacturers, we have been able to provide our customers with hardware, software, technology solutions, IT services, and more. We believe we’re in the service business—not the sales business—and we’ve built our company on that foundation. That means you’ll work with highly trained employees, from technicians to executives, that have been with us for many years and are dedicated to excellence. It’s how we do business at The Stewart Organization.