Inbound Sales Consultant (Hybrid - Grand Rapids, MI) (33948)

Inbound Sales Consultant (Hybrid - Grand Rapids, MI)

Sales Trailblazer Wanted! | Hybrid Role in Grand Rapids, MI | Uncapped Earnings + Career Growth

We're looking for sales-driven, enthusiastic experienced sales professionals to join our next classes of Sales Consultants beginning in October 2026.

In this role, you will respond to calls coming into our call center by positively promoting Farmers insurance products to prospective customers, consulting with customers to understand their needs, and selling those products which best fit the customer's needs. You may also make outbound calls to optimize sales potential. You will earn a competitive base salary in addition to monthly incentive earnings based upon your performance.

We provide a comprehensive paid training program, combining virtual classroom and hands-on learning with mentoring to ensure that you have the skills you need to succeed at Farmers. Ongoing coaching and training will remain a focus throughout your career to help you grow in your role and advance to new opportunities.

Join a team where your performance drives your paycheck! Our compensation package is designed to reward your success.

• Our model includes guaranteed annual base pay of $40,000+ based on your experience.
• A competitive benefits package PLUS an uncapped performance-based incentive, giving you the opportunity to increase your earnings on average up to an additional $27,300+ on top of the guaranteed base pay annually.
• Many of our top performers who consistently meet and exceed their goals earn up to an additional $75,000+ on top of their annual base pay.
• Experienced and licensed insurance sales professionals with 3+ years working in a competitive call center environment will be considered for higher salary grades - Senior or Lead sales roles, with starting annual base pay of $50,000+.

You'll thrive here if you are:

• Self-motivated & goal-oriented You set ambitious goals and chase them relentlessly.
• Customer-focused You build trust and tailor solutions with empathy.
• Tech-savvy & adaptable You navigate systems with ease and embrace change.
• Coachable & curious You welcome feedback and seek growth.
• Accountable & reliable You own your outcomes and show up ready.

If you're driven, competitive and ready to grow, this is the place to do it! Check out a Day in the Life of a Sales Representative!

You'll thrive in this position if you have:

• Minimum 1 year of experience in a sales environment
• Proven ability to meet quotas, metrics and goals
• A drive to work in a fast-paced, high energy environment
• Desire for a long-term career within the insurance industry
• Proven ability to take initiative, solve problems, and prioritize tasks
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Must be eligible to obtain resident/non-resident property and casualty license in all required states

Here's what you will accomplish as a member of our team:

• Provide exceptional customer service and build strong relationships, while educating customers regarding coverages and cost so that the customer can select the most appropriate option
• Qualify customers as buyers of other products/services to create cross-sell and upselling opportunities
• Navigate multiple computer systems while seamlessly interacting with the customer
• Sell insurance products to inbound callers by gathering data from customers to generate quotes and ultimately bind the business; in some instances, make outbound calls

Experience Requirements:

• P&C/Personal Lines License is not immediately required. Farmers will sponsor and train you for licensing, as you must obtain Property & Casualty license to sell within 90 days of hire within your state of residency
• Experience in property & casualty insurance sales is preferred
• Must be eligible to obtain resident/non-resident property and casualty license in all required states
• Education - High School diploma or equivalent; College degree preferred
• Minimum of 1 year of Sales experience required; Call Center experience is preferred
• Direct sales skills, and the aptitude to influence customers and close the sale
• Excellent written and verbal communication skills; the ability to adapt communication style to each phone call, and explain complex policy and coverage information in understandable terms
• Strong PC and software skills required

Position Location/Schedule/Pay

This is a hybrid position based in Grand Rapids, MI. Candidates who reside in eastern time zone states only and who also possess an active p&c or personal lines license may still be considered and will be fully remote.

Office location: 5665 North Kraft Lake Drive, Grand Rapids, MI

We will provide you with the technology that you need successfully to connect from home, including laptop & accessories.

Work Schedule:

Our priority is to our customers, and we work non-traditional hours to match their needs.

Candidates hired for this role must be available to work any shifts within the hours below; this will include evenings, Saturdays 1x per month, and some holidays. Shifts are assigned based on business needs. The schedule is non-negotiable.

• Monday - Friday 10:30 am - 7:00 pm or 11:30 - 8:00 pm EST
• Saturday 9:00 am - 5:30 pm EST
• Full-time- 40 hours/week; five 8-hour shifts per week
• Training Hours - Monday-Friday 8:30am-5pm EST

Compensation:

• Starting base + Monthly Incentives. Full benefits package included.

Education Requirements

• High school diploma or equivalent required (Bachelor's degree preferred)
• Must be eligible to obtain resident/non-resident property and casualty license in all required states

Benefits

• Farmers offers a competitive salary commensurate with experience, qualifications and location.
• Bonus Opportunity (based on Company and Individual Performance)
• 401(k)
• Medical
• Dental
• Vision
• Health Savings and Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• Paid Parental Leave
• Tuition Assistance

Job Location(s): US - MI - Grand Rapids, US - MI - Caledonia

Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.

Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.