Customer Service Agent

Job Description

Job Description

Assistant Site Leader (ASL) – Glide Xpress Car Wash

Location | Full-Time | $40,000 + Bonuses + Fast-Track Growth

This Isn’t a Job. It’s a Leadership Launchpad.

If you’re the type of person who:

• Naturally takes charge

• Wants to run your own operation one day

• Gets energy from leading people and winning as a team

Keep reading.

At Glide Xpress, we’re building more than car washes—we’re building The Community Car Wash across the South. With 15+ locations and aggressive growth plans, we are developing our next generation of Site Leaders and Area Leaders from within.

What You Get

Compensation

• $40,000 base salary

• Performance bonuses (monthly + growth-based)

Fast-Track Career Growth

• Clear path to Site Leader (6–12 months for top performers)

• Leadership pipeline into multi-site and regional roles

Real Leadership Development

• Hands-on training (not just videos)

• Coaching on team building, operations, and performance management

Performance Culture

• Recognition, bonuses, and advancement based on results—not tenure

Purpose-Driven Work

• Be part of programs like Glide for Good and Community Heroes

• Help your site become a true staple in your local community

Benefits & Perks

• Competitive pay plus performance incentives (bonuses and commissions)
• Health, dental, and vision insurance Paid time off (PTO)
• Career growth and promotion from within (CSA → Team Lead → LIT → ASL → Site Leader → Area Leader)
• Paid training and ongoing development Performance recognition programs
• Employee car wash perks (free or discounted washes)
• Team-oriented, high-energy work environment
• Opportunities to participate in community programs (Glide for Good, Community Heroes)
• Active, outdoor work environment Flexible scheduling (role dependent)

The Role (What You’ll Actually Do)

You’re not just “helping run the site”—you’re learning how to own it.

As an Assistant Site Leader, you will:

• Lead shifts and set the tone for performance and energy

• Train and coach team members to deliver a top-tier customer experience

• Own site presentation, sparkle, and operational standards

• Handle real-time problem solving (customers, team, operations)

• Open/close the site and ensure it runs efficiently

• Support sales and membership growth

• Assist with local marketing and community partnerships

• Step up when needed—leaders don’t wait to be asked

Who We’re Looking For

This role is for people who want more than a paycheck.

You might be a great fit if you:

• Have leadership experience (or are clearly ready for it)

• Take initiative without being told

• Are competitive and goal-driven

• Can coach others and hold people accountable

• Thrive in fast-paced, active environments

• Care about customer experience and team culture

• Want to grow into a leadership role quickly

Non-Negotiables

• Able to work 45+ hours/week

• Open availability (including evenings & weekends)

• Comfortable being on your feet and active

• Willing to step in wherever needed to win the day

Why This Role Is Different

Most “Assistant Manager” roles keep you stuck.

This one prepares you to run your own site.

If you prove yourself, you won’t wait years for an opportunity—you’ll be first in line for it.

Application Process

Our hiring process is designed to identify candidates with strong leadership potential and initiative:

• Step 1: Initial review of your application

• Step 2: Short assignment and/or phone interview

• Step 3: Final interview with Area Leadership

• Step 4 (if applicable): Site visit experience with feedback opportunity

Contact Information

For questions or additional information, please contact: View email address on ziprecruiter.com

Ready to Step Up?

If you’re looking for a place where:

• Your effort actually matters

• Your growth is taken seriously

• Your leadership potential gets developed

Apply now and start building your future with Glide Xpress.