Public Communications Specialist

SOC Code 27-3099 - Media and Communication Workers, All Other Position Overview Be an Eagle - Where Purpose Takes Flight! Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine,’ NCCU has been a cornerstone of education since 1910, fostering innovation and progress. Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement. An opportunity awaits you at NCCU, where your purpose can take flight. Visit NCCU.edu . Employee Benefits Accrued Vacation and Sick Leave Community Service Leave NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 11-12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more. Primary Function of Organizational Unit The position will operate under a dual reporting structure wherein the employee will report to the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. This position will maintain oversight for the CRM software. This employee will need a strong understanding of how to create targeted communication for specific audiences and media. This employee will serve as a primary content editor in addition to creating content for projects and publications. Other duties as assigned. Primary Purpose of Position The primary purpose of this position is to collaborate with internal and external partners to advance and protect the institutional identity and reputation; reinforce and grow NCCU's brand in graphics, images, and words; increase NCCU's visibility in public and in the higher education marketplace; support NCCU's relevance and value to key audiences, including prospective students, parents, alumni, faculty and staff members, and encourage community engagement. Required Knowledge, Skills, and Abilities The successful candidate must possess a working knowledge of Microsoft Office Suite (Word and Excel) applications; knowledge of office and records management or administration; knowledge of writing guidelines for various media and to create unique copy for each format (print, online and social media); knowledge of conceptualizing, writing, and editing strategic, accurate and concise content for varying audiences; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret, and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; ability to work flexible schedules; excellent analytical and organizational skills along with written and oral communication skills, excellent editing; great interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment. Bachelor’s degree in a discipline related to the area of assignment; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Licenses or Certification required by Statute or Regulation N/A Pre-Employment Requirements Pre-Employment Requirements: You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal background checks, and education/license verification prior to employment. North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. Equal Opportunity Employer North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran. Work Hours Work Hours Monday - Friday; 8:00 am to 5:00 pm. Position required to work during periods of adverse weather or other emergencies. Work Location Fully On-site (dedicated office at Duty Station). Key Responsibilities and Related Competencies Required Competency Knowledge - Technical This position works closely with the Director of Undergraduate Admissions and the Associate Vice Chancellor for Enrollment Management. The employee will maintain oversight for the CRM software and will write and edit content for multiple audiences in varying media (online, print and social media). Required Competency Knowledge - Professional This position will collaborate with department representatives to develop initiatives and communication plans for the enrollment division. Monitor effective benchmarks for measuring the impact of social media programs and analyze, review and report on effectiveness of campaigns in an effort to maximize results. Required Competency Communication This position will be a strong editor with an ability to improve content substantively through fact checking and editing techniques. Serve as the primary content editor in addition to creating content for projects and publications. Required Competency Consulting/Advising This position serves as an advocate in social media spaces, engaging in dialogues and answering questions where appropriate. To effectively communicate information and ideas in written and verbal format, build and maintain relationships. Required Competency Program Management This position will be responsible for devising online profiles connecting students, university professionals, parents, cooperate partners in all forms of social media tools. Creating and improving websites that will enable the university to network with online applications processes and other electronic media databases. Ability to coordinate large projects with numerous components over extended periods of time. Required Competency Organizational Sensitivity This position will have knowledge of and ability to research industry best practices to assist the division, university, or unit in aligning strategies for North Carolina Central University publications (print and digital) with University strategy and guidelines. Effectively edit and improve content for readers based on best practices. Posting Number

SPA01486P

Open Date 07/06/2026 Close Date 07/12/2026 Special Instructions to Applicants Required Documents Resume/CV Optional Documents Cover Letter Unofficial Transcripts (official required from selected candidate) DD-214 (Veterans Only) Letter of Recommendation 1 Letter of Recommendation 2 NGB23A or NGB22/DD256 (National Guard Only) Supplemental Questions Required fields are indicated with an asterisk (*). #J-18808-Ljbffr North Carolina Central University