Operations Manager for Flooring Company

Responsive recruiter

Benefits:

• Bonus based on performance
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Operations Manager Floor Coverings International

Location: 2809 Newby Rd SW Suite 114 Bldg 5 Huntsville AL 35805
Schedule: Full-Time MondayFriday
Compensation: $50000$60000/year based on experience plus bonus opportunities

Drive the Operations That Power the Business

You know flooring. You know how to keep a crew on schedule a customer happy and an office running like clockwork even when things go sideways all at once. If thats you we want to talk.

Floor Coverings International is a locally owned family-run franchise and were looking for an Operations Manager to be the glue that holds our day-to-day together the first friendly voice our customers hear and the steady hand that keeps our sales team installers and warehouse moving in sync.

This isnt a desk-only job. Youll run the office but youll also be out in the field when it counts checking in on jobs walking sites and making sure every installation lives up to our promise: a 5-star experience every time.

What Youll Own

• Customers: Be the main point of contact from first call to final walkthrough building relationships that keep our reviews at 5/5
• Scheduling: Turn leads into booked appointments for the sales team and keep every calendar (sales install delivery) running without collisions
• Crews & Installers: Coordinate start dates timelines and daily progress with our installation teams; troubleshoot in real time when things shift
• Sales Team Sync: Meet weekly to review recent sales and upcoming production keeping everyone aligned
• Materials: Order product accurately for each job and follow up to make sure it lands on-site on time
• Change Orders: Document and obtain written customer approval for any changes to contracted work
• Office & Warehouse: Keep both organized and presentable
• Systems: Technology is a core part of this role update systems daily via the Production Dashboard so every jobs status is accurate and visible and stay comfortable navigating the software tools that keep our operation running

What You Bring

• Experience in office production or operations management flooring or home services background strongly preferred
• Strong communicator equally comfortable on the phone in person and coordinating with crews on-site
• Highly organized with sharp attention to detail and a real knack for multitasking
• Self-starter who can run the day independently without someone looking over your shoulder
• Comfortable managing multiple moving pieces at once: crews calendars salespeople and customers

Why Join Floor Coverings International

• $50000$60000/year based on experience plus bonus potential
• Paid time off
• Paid Holidays
• Cell phone allowance
• Reimbursed gas mileage for field visits
• Company-provided computer
• Paid training to set you up for success
• A genuinely family-owned environment not a corporate call center

About the owner:
Married for 18 years and a proud dad of two James stays busy keeping up with his kidsMaci (15) and Kyle (10)and their full schedules of track dance flag football and travel baseball. Most of their free time is spent on the sidelines cheering them on something he wouldnt trade for anything. The family also recently added a Boston Terrier puppy Dixie who is already keeping everyone on their toes.

James has called Huntsville home for the past eight years and it truly feels like home. Professionally he started his career as a computer programmer but quickly found his passion in consulting and project management. Most recently he worked with Deloitte in their federal government consulting unit supporting Defense and Justice clients through technology implementations and business process improvements.

Now James is excited to begin a new chapter as the owner of a Floor Coverings International franchise here in Huntsville. He is passionate about serving his local community and looks forward to helping homeowners bring their vision to life with a seamless customer-focused experience.

If youre the kind of person who takes pride in a job well done thrives on keeping chaos organized and wants to be part of a business where your work is visible and valued wed love to hear from you. APPLY TODAY!

Compensation: $50000.00 - $60000.00 per year

Floor Coverings International is the#1mobile flooring franchise in North America. Our unique shop-at-home model allows customers to get perfect new floors without ever leaving their home. Our 400000 customers give us an average 4.8 star rating. Thats a big reason why were growing six times faster than our competitors. This rapid growth has increased our immediate need to keep up with demand by increasing the size of our teams. If you are a service-minded individual who loves to have fun we are the company for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to Floor Coverings International Corporate.

Required Experience:

Manager