Community Engagement & Outreach Associate

The New York City Department of Veterans' Services (DVS) connects, mobilizes, and empowers New York City's Veteran community in order to foster purpose-driven lives for New York City Service Members – past and present – in addition to their caregivers, survivors, and families. Division/Work Unit: Bronx Community Board No. 4 Bronx Community Board No. 4 is a New York City agency established to identify the needs of our community and advocate through city government to meet those requirements. In addition, we are empowered through the New York City Charter to make advisory decisions on land use, budgets, public policy and to monitor city services. The Board is composed of appointed members who represent different areas of our district, which includes Mt. Eden, Highbridge, East Concourse, West Concourse and Concourse Village Sections of the Bronx. Responsibilities Assist the Community Coordinator and District Manager in the monitoring and evaluation of municipal services and respond to constituent concerns related to these services. Maintain the constituent complaints and services log, and provide direct follow‑up to ensure final resolution of the delivery of municipal services or correction of original complaints. Work closely with committee chairs on routine assignments such as applications, agendas and reviewing meeting minutes in a timely fashion. Ensure day‑to‑day office operations are efficient and effective. Foster strategic relationships on behalf of Bronx Community Board #4 between community groups and organizations. Represent Bronx Community Board #4 by presenting at events, trade shows, schools, clubs, etc. Collect information about local demographics, trends, and needs. Use targeted advertising and outreach campaigns to reach specific populations or communities. Track and manage volunteer performance and maintain accurate records of their contributions. Liaise with government offices to create effective partnerships when addressing community needs and resolving constituent complaints. Maintain an outreach database which details contacts, partnerships, and outreach activities. Stay current with industry trends, best practices, and emerging technologies. Draft press releases, brochures, fliers and newsletters to raise awareness about available services, meetings and special events. Lead, support and guide team members who contribute to outreach activities and events. Review invoices and input and/or approve purchase orders and entries in the city Financial Management System (FMS) for further approval by the Community Coordinator and District Manager and assist in maintaining financial records. Communicate issues of community interest by drafting content for the Board’s monthly e‑newsletter and social media; track and provide regular updates and district content that has been approved by the board and district manager. Coordinate the development and content updates of the Community Board’s Website. Prepare formal correspondence from the District Manager and the Board to various agencies and elected officials as assigned. Monitor and respond to correspondence from the Board and the public, conducting research as necessary and tracking key data. Assist with minutes of selected committee and all monthly full board meetings and submit in a timely fashion to the Community Coordinator, District Manager and/or Committee Chair for edits or approval. Ensure all meeting notices and minutes are received, distributed, and posted on time, coordinating with District Manager and board chair. Prepare and update board member attendance reports and other reports as assigned. Maintain Community Board files and records in both paper and electronic form. Attend monthly Board meetings and selected committee meetings, which are normally scheduled in the evening, as well as other occasional evening and weekend events and meetings. Perform other miscellaneous tasks to support the mission and work of the Board and District Manager. How to Apply Please email your resume and cover letters to View email address on click.appcast.io. Resumes that are not submitted to this email may not be considered. ONLY THOSE CANDIDATES UNDER CONSIDERATION WILL BE CONTACTED. Requirements High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or education and/or experience which is equivalent to this requirement. #J-18808-Ljbffr Mission+