Systems Engineer

At NAVEX, we’re transforming the world—making it safer, more ethical, and ensuring every voice is heard. That's real impact. Our high-performance culture is driven by our values. We move with speed, passion and purpose as one team. We are bold in our ideas, accountable in our actions, and committed to doing the right things right. As our Systems Engineer, you will own the infrastructure and servers that host our SaaS solution that support thousands of companies worldwide. You will be working as part of a small, dedicated, hands‑on team of system professionals to ensure a positive experience for our customers while making strong technical business decisions as part of a larger team. Our environment is fast paced and requires an outstanding commitment to customer service, a thirst to learn anything and everything possible about technology and a desire to make a difference. NAVEX is one of the fastest growing companies supporting customers around the world; we believe great things are waiting for you on our team! You’ll thrive in this hybrid role surrounded by an engaged, collaborative team deeply committed to your success. Join us and help shape what’s next! What you’ll get Meaningful Purpose. Your work helps organizations operate with integrity and protect their people at a scale few companies can match. High-Performance Environment. We move with urgency, set ambitious goals, and expect excellence. You’ll be trusted with real ownership and supported to do the best work of your career. Candid, Supportive Culture. We communicate openly, challenge ideas—not people—and value teammates who embrace bold thinking and continuous improvement. Growth That Matters. You can count on authentic feedback, strong accountability, and leaders invested in your success so you can achieve real growth. Rewards for Results. We provide clear, competitive compensation designed to recognize measurable outcomes and real impact. What you’ll do Design, deploy, and maintain a secure high availability cloud infrastructure. Design, deploy, and manage containers and orchestration technologies. Design and implement AWS security policies and best practices. Design and implement observability infrastructure including logging, traceability, alarms, and billing alerts. Support AWS cost management and optimization. Collaborate with DevOps to design, deploy, and maintain cloud infrastructure and applications. Deploy and manage Windows and/or Linux servers on‑prem and in the cloud. Build, support and troubleshoot IIS, AWS services, Tomcat or Apache web servers. Provide application support, patch management, performance tuning and monitoring for our SaaS products. Monitor systems, review logs and manage system backups. Own your system and application documentation for process improvement. Participate in a 24×7 on‑call rotation with some off‑hour and weekend support. Lead cross-layer incident investigation - trace production issues across WAF, load balancer, application, and database tiers to identify root cause. What you’ll bring A Bachelor's degree or equivalent combination of education and experience; IT Certification desired. 5+ years of web server experience, including production troubleshooting. 2+ years AWS experience with administration, configuration, performance tuning and troubleshooting. Experience hosting a SaaS application. Strong understanding of AWS networking technologies and AWS Security. Strong understanding of CloudFormation and Terraform. Hands‑on experience with Windows and/or Linux operating systems including troubleshooting all aspects of the server operating environment. Strong experience with Infrastructure as Code (IaC). Basic understanding of LAN/WAN network architecture, TCP/IP, protocols, and best practices. The ability to learn new systems and technologies quickly. Ability to coordinate projects and work assignments with minimal supervision, managing multiple projects simultaneously under tight deadlines. Self‑motivated with outstanding organization skills and attention to detail. Culture Agility. Comfort working in a fast‑paced, candid environment that values innovation, healthy debate, and follow‑through. AI Readiness. Curiosity and willingness to use AI and emerging technologies to elevate your work and deliver smarter outcomes. Fuel performance and outcomes. Leverage your job competencies and champion NAVEX’s core values. Experience with any of the following technologies: AWS Services: EC2, S3, Autoscaling, CloudFront, CloudWatch, CloudTrail, CloudFormation, IAM security, Networking, GuardDuty, Lambda, ECS. Operating Systems: Windows Server, Linux. Hypervisor: OLVM. Configuration Management: Puppet. Monitoring and Logging: CheckMK, New Relic, Logstash, OpenSearch, PagerDuty. Web Servers: IIS, Apache/Tomcat. Single Sign-On: SAML. Networking: Imperva (WAF/CDN), Palo Alto firewalls, routing, switching, VLANs. Load Balancers: F5, Apache. Databases: PostgreSQL (RDS), Microsoft SQL Server. Storage: NetApp (CIFS, NFS, iSCSI, FC). Infrastructure & OS/VM Deployment: Terraform. Version Control: GitLab, Git. Scripting: Python, Bash, Ruby, PowerShell. Our side of the deal We’ll be clear, we’ll move fast, and we’ll invest in your success. You deserve to be supported, challenged, and rewarded for the impact you make—and we commit to doing that every step of the way. The starting pay for this role is $90,000 per annum. Discover how you can grow, lead, and make an impact by visiting our career page to learn more. NAVEX is an equal opportunity employer committed to including individuals of all backgrounds, including those with disabilities and veteran status. #J-18808-Ljbffr