Customer Service Specialist
SP Distribution LLC
SP Distribution is a successful distribution company of juvenile products in the United States. We are seeking an enthusiastic and professional Customer Service Specialist to deliver exceptional support for our leading consumer brand, Doona. This role is critical in ensuring seamless customer experiences through efficient troubleshooting, warranty assessments, and case management with sound judgment and professionalism under pressure. Candidates must develop thorough product knowledge, understand regulatory standards, and communicate effectively across various channels (phone, video, text, email). Responsibilities Address customer inquiries about company products with clarity and professionalism. Leverage experience with cell phone applications and technical knowledge for troubleshooting. Troubleshoot and resolve customer issues and complaints using reasoned judgment to deliver effective and satisfactory solutions. Use FaceTime communication with customers when needed to resolve issues quickly and clearly. Interact closely with different departments to identify and implement solutions to operational or customer issues. Collect and analyze customer feedback to identify trends, challenges, and areas for improvement. Communicate actionable insights and discoveries to company leadership to support strategic decision-making. Develop and document knowledge into helpful content to assist customers and team members in resolving common issues. Handle a high volume of calls while multitasking across multiple software systems, ensuring efficiency and accuracy. Qualifications 3+ years’ experience in related field is preferred. Exhibit strong computer skills are required (Microsoft Office Suite Excel, Word, Power Point). Must be proficient in Word and Excel. Ability to work efficiently in a fast-paced environment. Must be detail oriented and well organized with effective time management skills. Ability to work independently. Positive and professional demeanor. Excellent written and verbal communication skills. Certification as a Car Seat Technician is preferred or must be completed upon hire. Expertise in NetSuite, Zendesk and Power Bi is preferred. Job Type: Full-time in our Doral, FL office. Telecommuting is not an option. We offer competitive salary with benefits (medical and retirement), and a friendly, multicultural work environment. Ability to commute/relocate: Miami, FL 33172: Reliably commute or planning to relocate before starting work (Required) #J-18808-Ljbffr
$20.5 per hour
...Customer Service Specialist I | 100% In-Office Call Center (Maitland, FL) Join to apply for the Customer Service Specialist I role at EMPLOYERS. Be among the first 25 applicants. The Customer Service Center Specialist I provides support to EMPLOYERS’ customers, both internal...SuggestedHourly payFull timeWork at office- ...Newcoast Financial 501 Brooker Creek Blvd Oldsmar, FL 34677, USA OVERVIEW: The Customer Support Specialist is dedicated to providing exceptional service and support to all Newcoast customers. The Customer Support Specialist will be the primary contact for follow-up on...Suggested
$20.85 - $41.75 per hour
...Job Title Customer Service Specialist Working at Abbott Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar...SuggestedHourly payWork at officeWorldwide- ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. Customer...SuggestedFor contractorsWork experience placementAfternoon shift
- ...Job Description The Customer Service Specialist supports retail stores by answering customer questions, recommending products, resolving concerns, maintaining store standards, and meeting sales goals. Job duties involve contact with customers—including minors—and handling...SuggestedContract workFor contractorsWork experience placementLocal areaAfternoon shift
- ...At Frontline Insurance, we are on a mission to Make Things Better, and our Customer Service Specialist plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that we are making things...Temporary workLocal area
- ...Responsibilities Responsible for providing prompt, efficient, accurate and professional service to customers and prospective customers with a focus on customer retention and satisfaction Assist consumer and commercial customers with account information, problems, concerns...Work at office
$19 - $20 per hour
...listening skills is a must, the ability to understand the reason for customers call and provide the best experience while ensuring we direct... ...and work environment. Professional Contact Center, and/or service advisor role for professional product or service. Bilingual. (Spanish...Work experience placementFlexible hoursAfternoon shift- ...paced property and casualty agency looking for the right person who wants to learn and join our winning team! Position Customer Service Specialist Location Florida Job Id 130 # of Openings 0 Summary Are you a Florida insurance professional who...Work at officeRemote workWork from homeHome office
$16.6 - $20.8 per hour
...issuance of inventory adjustments and credits. Maintain accurate customer files. Prepare credits and debit paperwork for the accounting... ...college education preferred. Minimum two years of excellent customer‑service experience. Professional phone presence with strong listening...Hourly payWeekly payTemporary workWork at officeLocal areaMonday to FridayShift work- ...Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions...Contract workFor contractorsWork experience placementLocal areaAfternoon shift
$17 - $19 per hour
...Overview The Customer Service Specialist is the first point of contact for patients and other patrons arriving at the medical centers. This position assists with patient check‑in, check‑out, answering phones and other duties. Key Duties & Responsibilities Deliver excellent...Hourly payFull timeApprenticeshipWork experience placementLocal areaMonday to FridayFlexible hoursDay shift- ...second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified pizza makers and customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways...Extra incomeFull timePart timeSecond jobFlexible hoursNight shift
- ...Job Description Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin‑Williams products, and recommend the right solutions. They are also expected to promptly resolve any customer concerns...Contract workFor contractorsWork experience placementLocal areaAfternoon shift
- ...Sherwin-Williams is seeking a Customer Service Specialist to assist wholesale and retail customers, answer product questions, and provide solutions to ensure high satisfaction. You will stay informed on product features, support in-store displays, and help meet sales goals...
- ...A leading mobility solution provider is seeking a Corporate Recruiter who will lead customer service operations. Responsibilities include processing traffic violations and managing service requests. Ideal candidates are fluent in English and Spanish, possess at least...Work at office
- ...The Sherwin-Williams Company is seeking Customer Service Specialists to assist wholesale and retail customers, determine needs, answer questions about products, and recommend solutions. You will resolve customer concerns promptly, maintain product quality standards, and...
- ...Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer...For contractorsWork experience placementAfternoon shift
- Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, recommend the right solutions, promptly resolve concerns, and ensure maximum client satisfaction, while maintaining...Contract workFor contractorsWork experience placementLocal areaAfternoon shift
$11 per hour
...this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting – cold calling - to small business owners...Hourly payPermanent employmentTemporary workShift work$23.6 per hour
...CarMax, the way your career should be! Position Overview As a Customer Advisor at CarMax, you will play a vital role in delivering an... ...technicians, you’ll ensure transparency and trust throughout the service and repair process. This position is perfect for individuals who...Hourly payFull timeFlexible hoursNight shift- ...A major home improvement retailer is seeking Lot Associates to assist customers with loading their vehicles and maintain the store entrance. This vital role requires excellent customer service skills as associates are often the first and last point of contact for customers...
- ...CROSSMARK is a leading sales and marketing services company in the consumer goods and services industry that delivers smarter solutions... ...multiple retailers and clients - join us today! Qualifications Customer service and Retail experience is a plus!High school diploma or...
- ...Call Center Agent to join New Paradigm Staffing , connecting customer-focused professionals with remote patient support roles.... ...ll Do Answer inbound patient calls Provide information on services, billing, or scheduling Route calls to appropriate departments...Remote workWork from home
- ...Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register,... ...customers with courteous, fair, friendly, and efficient checkout service. Customer Experience Engages customers and patients by greeting...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
- ...an Entry-Level Healthcare Call Center Agent to provide remote patient support. You will answer inbound calls, offer information on services, and route calls appropriately while maintaining HIPAA compliance. Ideal candidates should have strong communication and problem-...Remote workWork from home
$1,000 per week
...Paid Vacation and Sick Time Paid Training Discounts on products, services, and vehicles Growth Opportunities Job Responsibilities: Handle... ...-up calls, set appointments for service and sales, and gauge customer satisfaction Answer customer internet inquires by both email and...Hourly payLocal areaFlexible hoursShift work$25 per hour
AD #1 — Expansion + Pay Hook (Brand-Forward) TITLE:CALL CENTER REPS WANTED – MAKE $25+/HOUR! We’realocal, family-owned home improvement companyexpanding into anew location and territory—and we havemore inbound leads than our team can handle. This is notcoldcalling. This...Hourly payLocal areaRemote workFlexible hours$62k - $75k
...TRANZACT is a leading direct‑to‑consumer insurance services business, specializing in the distribution of Medicare Advantage, Medicare... ...course. Responsibilities Contact and qualify prospective customers and explain features and merits of policies offered, recommending...Hourly payFull timeRemote workFlexible hours$18 - $19.5 per hour
...Corporation Phoenix Data Corporation provides inbound and outbound customer care support across multiple client programs. We pride... ...and company procedures. Representatives support inbound customer service calls and occasional outbound follow‑up involving technical assistance...Hourly payPermanent employmentFull timeRemote workMonday to FridayShift work
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