Administrative Assistant

Salary : $37,918.40 - $52,811.20 Annually
Location : Springfield, MO
Job Type: Full Time
Job Number: 100926
Department: Public Works
Opening Date: 10/09/2026
Closing Date: 10/16/2026 11:59 PM Central


Description
The City of Springfield Public Works Department is seeking a highly organized and dependable Administrative Assistant to support the daily operations of a busy department that helps keep our community running. If you thrive on staying organized, providing excellent customer service, and supporting a team that makes a direct impact on the Springfield community, this could be the opportunity for you.

As an Administrative Assistant with the Public Works Department , you will play an important role in supporting departmental operations through administrative coordination, record management, communication, data entry, and customer service. We are looking for a detail-oriented professional who can manage multiple priorities, communicate effectively, maintain accurate records, and work collaboratively with staff, residents, and other City departments.

What This Position Will Do

• Provide administrative and clerical support to Public Works staff and daily operations
• Serve as a front-line contact for employees, residents, contractors, and other City departments by phone, email, and in person
• Maintain accurate records, reports, correspondence, and departmental documentation
• Assist with scheduling, data entry, purchasing, invoices, and general office coordination
• Prepare and organize documents, reports, and other materials as needed
• Assist with processing requests and information related to Public Works services and operations
• Support day-to-day departmental activities in a professional, timely, and efficient manner
• Depending on assignment, may be responsible for handling financial transactions

What You Will Need

• Strong organizational and time-management skills
• Excellent customer service and communication abilities
• Attention to detail and accuracy when handling records and information
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency with office software and the ability to learn City systems and procedures
• Ability to work effectively with employees, residents, contractors, and other members of the public
• Ability to maintain professionalism and confidentiality when handling sensitive information

What You Will Love About This Position

• Being part of a department that provides essential services to the Springfield community
• A role with variety and meaningful daily work
• Opportunities to work with staff across multiple areas of Public Works and the City
• The ability to make a positive impact through excellent service and administrative support
• Stable employment with the City and opportunities for professional growth

If you are organized, service-oriented, and ready to support a team that helps keep Springfield moving, apply today!

Don't forget to check out our awesome benefits!!


We are accepting applications until Friday, October 16, 2026.

Leadership Philosophy

The City of Springfield's leadership culture is grounded in processes, relationships, and trust. Leaders across the organization operate within the principles of The Trust Edge Framework®, which emphasizes:

Clarity, Compassion, Character, Competency, Commitment, Connection, Contribution, and Consistency

These principles guide how we work together, build relationships, and serve our community.
Qualifications and Requirements

Experience, Education, and Training

• Requires at least two years of experience in general office work;

OR

• 2 years of related college or vocational education from an accredited college/university.

PREFERRED

• Experience with an emphasis on contact with the public.

Licensing/Certification

• Assignment to some departments requires incumbent to possess a valid driver's license and in some cases provide own vehicle for on-the-job transportation purposes.

Functions
For more information on essential functions and other requirements, please see the
Other Requirements
*The Eligibility List that will be established from this recruitment cycle may be used to fill other vacancies, and will be valid for a minimum of six months, or until the list is exhausted per Merit Rule 6.4(a).


The City of Springfield promotes equal employment opportunities to all without regard to race, color, religion, sex, national origin, age, status as a protected veteran, or status as a qualified individual with a disability, or other legally protected status. All qualified applicants will receive consideration for employment.

Individuals with disabilities who believe they will need an accommodation to undergo any part of the interview, examination, or pre-employment process, should request a reasonable accommodation in accordance with the Americans with Disabilities Act prior to the testing or appointment. Requests should be requested by contacting City of Springfield Human Resources by phone, View phone number on click.appcast.io, or in person at the Municipal Busch Building, 840 Boonville Ave. Springfield, MO 65802.

Proof of United States Citizenship/Authorization to Work in the United States as established by the Immigration Reform Act of 1986 is a condition of employment. We are committed to a drug-free workplace. Pre-employment drug testing is required.
All interested candidates MUST complete the City of Springfield on-line application in its entirety. The candidate profile must include all employment history with accurate and complete information prior to submission. Resumes alone will not be accepted as the application, but they may be submitted as supplemental documentation.
Find out more about City of Springfield employee benefits through the following link:
01


The following questions are specific to the position you are applying for, and must be completed accurately. The information you provide below must be reflected in the experience, education, or volunteer work provided in your application above. A response of 'see resume' will not be accepted.

• I understand.

02


The full salary range for the Administrative Assistant position is $21.91 - $24.30 hourly. Is this acceptable?

• Yes
• No

03


What best describes your level of education?

• Less than High School
• High School Diploma or GED equivalent
• At least 2 years or 60 credit hours of college coursework or an Associates Degree
• Bachelor's Degree or higher

04


How many years of experience do you have in general office work?

• I do not have any related experience.
• 1 year
• 2 years
• 3 years
• 4 or more years

05


Please describe your general office work experience, as referenced above.
06


Do you have experience in taking meeting minutes?

• Yes
• No

07


Do you have experience in cash handling/management?

• Yes
• No

08


Please describe the types of office software and computer programs you are proficient in.
09


Do you have public sector (government agencies, public schools/universities, etc) experience?

• Yes
• No

10


Please describe any experience you have in the public sector.
11


Do you have experience in a high public contact/customer service work environment?

• Yes
• No

12


Please describe any high public contact/customer service experience you have.
13


Were you referred by a current City employee to apply for this position?

• Yes
• No

14


If yes, please state the full name of the City employee who referred you to this position.
Required Question