Receptionist
$15 per hourWorkforce Resources
Job Title
Basic Job Duties:
- Schedules, reschedules, and cancels appointments as necessary.
- Schedules all appointments with the appropriate physician to ensure top quality care to patients.
- Updates, enters, and mails patient recall into the system as necessary.
- Answers telephone calls promptly.
- Addresses the caller's concern.
- Directs all calls to appropriate personnel.
- Identifies emergency calls and schedules appropriately.
- Keeps and active cancellation list and uses as necessary.
- Confirms all appointments.
- Obtains proper insurance information.
- Provides fee schedules and insurance information to patients.
- Collects co-pays or balances.
- Checks patients in, greeting everyone in a pleasant and professional manner.
- Tracks patients in the reception area and communicates with them, as needed.
- Evaluates chart data to verify all information has been received, completed, and signatures obtained.
- Scans patient's insurance card/ID.
- Ensures that proper authorization or referral is collected from the patient.
- Assists patients in obtaining authorization or referrals that have not been received by the practice.
- Enters all new patient demographic information into the computer.
- Marks arrival time of patients in office and makes sure that patients are seen on time.
- Assists other front personnel as needed.
Requirements:
- Excellent customer service and communication skills.
- Accurate data entry.
- Ability to work as a team member.
- Management of multiple tasks simultaneously.
- Motivation to succeed.
- Empathetic personality with concern and respect for patients' needs.
- Composure under pressure.
- Competency in problem solving and decision-making.
- Team oriented.
- Management of multiple projects simultaneously.
- Strong organization with attention to detail.
- Pleasant personality and disposition.
- Honesty and integrity.
- Respectful treatment of patients and co-workers
Schedule:
- Monday, Tuesday, Thursday & Friday - 8:00am-5:00pm
- Wednesday 8:00AM-12:00PM
- $15.00/hour
Vacancy posted 8 hours ago
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