Office Operations & Experience Coordinator 09042026

Job Description

Job Description

Office Operations & Experience Coordinator

Joint Economic & Community Development Board of Wilson County (JECDB)

Lebanon, Tennessee (Greater Nashville Area)
Full-Time | Non-Exempt
Date: September 4, 2026

Position Overview
The Office Operations & Experience Coordinator plays a key role in supporting the efficiency, organization, and professionalism of daily operations across the JECDB. This position provides coordinated administrative and operational support to all staff, programs, and initiatives , while also shaping a welcoming and highly functional office environment for partners, stakeholders, and the public.
This role serves as a shared administrative and operational resource across the organization, providing coordinated support for economic development, workforce initiatives, marketing efforts, and community development activities.

Key Responsibilities
Office Operations & Coordination

• Provide general support across team functions to ensure smooth day-to-day operations
• Maintain organized systems for files, records, and shared documents
• Assist in supporting internal processes to improve efficiency, consistency, and communication across the team
• Assist with tracking projects, deadlines, and deliverables as needed

Administrative Support (Office-Wide)

• Provide administrative support to leadership and staff across all functions
• Prepare correspondence, reports, presentations, and meeting materials
• Assist with data entry, database updates, and document management
• Support special projects and initiatives as assigned

Front Office & Stakeholder Support

• Serve as the first point of contact for visitors, partners, and inquiries
• Create a professional, welcoming, and responsive office environment
• Route inquiries appropriately and ensure timely follow-up
• Represent the organization with professionalism in all interactions

Meetings & Events Coordination

• Coordinate logistics for meetings, board activities, and events
• Manage calendars, meeting schedules, and room setup
• Prepare agendas, materials, and assist with meeting follow-up
• Support event execution for workforce and economic development initiatives

Office Management & Logistics

• Manage office supplies, equipment, and vendor coordination
• Oversee mail distribution and outgoing communications
• Coordinate maintenance and service needs for office equipment
• Maintain an organized and functional workspace environment

Communication & Collaboration

• Work closely with all team members to support organizational priorities
• Help ensure consistent communication and information flow across departments
• Assist in maintaining internal documentation and process clarity

Qualifications

• High school diploma or GED required; associate degree or higher preferred
• 1 year of experience in administrative support, office coordination, or a related field preferred
• Strong organizational, communication, and multitasking skills
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Ability to work independently while supporting a collaborative team environment
• Professional demeanor with strong customer service and interpersonal skills
• Demonstrated ability to maintain flexibility, adapt to changing priorities, and respond proactively to time-sensitive organizational needs.

Key Competencies

• Organization & Attention to Detail
• Communication & Responsiveness
• Initiative & Problem-Solving
• Adaptability & Flexibility
• Professionalism & Confidentiality

Work Environment & Physical Requirements
This position operates in a professional office environment with standard equipment. Work is primarily sedentary with occasional lifting of light materials (up to 10 lbs.). Expected Salary Range: $35,000 - $40,000 annually commensurate with qualifications and experience. Competitive comprehensive benefits package included.

This position offers valuable professional experience and growth opportunities within economic development, workforce initiatives, and community engagement. APPLICATION DEADLINE
Interested candidates should submit a resume. A brief cover letter is encouraged to highlight relevant experience and interest in the position. Applications are encouraged by September 21, 2026, for priority consideration. The position will remain open until filled.

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Wilson County, Tennessee, is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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