Desktop Support Specialist
Full-time
Careerscape
Careerscape is recruiting on behalf of our client, a growing New York City organization, for an IT Support Specialist to join their technology team. This is a great opportunity for a service-minded IT professional to be the go-to resource for hardware, software, and network troubleshooting while helping the business run smoothly day to day.
Day to day, you will field tickets, walk end users through fixes, and quietly keep the office's systems humming so nobody else has to think about IT. People who thrive in this role are patient communicators who enjoy solving puzzles, stay calm when several issues hit at once, and take pride in explaining technical things in plain language.
Responsibilities
- Respond to help desk tickets and resolve hardware, software, and network issues
- Set up and configure laptops, desktops, and mobile devices for new hires
- Manage user accounts, permissions, and access in Active Directory
- Troubleshoot printer, VPN, Wi-Fi, and video conferencing problems
- Maintain inventory of IT equipment and coordinate repairs or replacements
- Support onboarding and offboarding of employees from an IT perspective
- Document recurring issues and contribute to internal knowledge base articles
- Assist with basic server maintenance and routine system updates
- Escalate complex issues to senior IT staff or outside vendors as needed
- Provide friendly in-person and remote technical support to all staff
Requirements
- 1 to 3 years of experience in a help desk or IT support role
- Working knowledge of Windows and macOS operating systems
- Familiarity with Active Directory, Office 365, and basic networking concepts
- Strong troubleshooting skills and comfort working under time pressure
- Excellent communication skills with both technical and non-technical staff
- Associate or bachelor's degree in IT, computer science, or related field preferred
- CompTIA A+ or Network+ certification a plus
- Ability to lift and set up computer equipment as needed
- Availability for occasional after-hours support during system updates
Benefits
- Medical, dental, and vision insurance
- 401k plan with company match
- Paid time off and paid holidays
- Hybrid work schedule
- Professional development and certification reimbursement
- Life and disability insurance
- Commuter benefits
- Employee wellness programs
- Casual office environment
- Opportunities for growth into senior IT roles
Job Type: Full-Time | Work Type: Hybrid | Industry: Information Technology | Experience: Associate
Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Desktop Support Specialist in New York, NY vacancy
- ...We are seeking a proactive and customer-focused Trade Floor Support Specialist to join a fast-paced IT environment. This role will provide... .... Deploy and maintain Windows images, software, desktops, laptops, printers, mobile devices, and endpoint configurations...Suggested
Northbound Search
New York, NYa month ago - ...IT Support Specialist / Desktop Support Technician Responsibilities Provide hands-on Tier 2 technical support for Windows workstations, laptops, mobile devices, printers, phones, and enterprise applications Troubleshoot Microsoft 365 issues across Outlook, Exchange...SuggestedFull timeWork at office
The Phoenix Group
New York, NY7 hours ago - ...Key Responsibilities 1) Onsite Deskside & TechBar Support - Deliver face-to-face IT support through TechBar (walk-in and appointment) and floor support. - Provide support for Windows, MacOS, and iOS devices. - Troubleshoot, configure, and guide users on IT services...SuggestedFull time
SISL Global
New York, NY4 days ago - ...A financial services firm is hiring a Desktop Support Analyst to provide hands-on hardware and software support to end users, in person and remotely. What You'll Do Manage Active Directory accounts, groups, permissions, and MFA enrollment Troubleshoot Windows,...SuggestedFull timeRemote work
Atlas Search
New York, NY1 day ago $65k - $75k
...Role: Information Technology Support Specialist Location: Manhattan, New York Salary: $65,000 - $75,000 + Benefits We’re working... ...Requirements ~2+ years of experience in IT Support, Helpdesk, Desktop Support, Service Desk or End User Support ~ Hands-on...SuggestedFull timeWork at officeElevate Technology Group
New York, NY4 days ago- ...The IT Support Specialist owns end-user technical troubleshooting, support, and issue resolution, ensuring smooth technology operations across... ...connectivity. Provide first- and second-tier support for desktops, laptops, mobile devices, printers, and peripherals;...Full timeWork at officeRemote workShift work
The Phoenix Group
New York, NY7 hours ago $34 - $39.78 per hour
...Position: Desktop Support Specialist Location: New York City, NY (Hybrid - 3 Days Onsite) Employment: 2 Year Contract-To-Hire Pay Range: $34 - $39.78 / Hourly Required Skills & Experience ~5+ years of experience supporting printers, copiers, multifunction...Hourly payFull timeContract workInsight Global
New York, NY1 day ago- Provide hands-on support for deploying new technology solutions across the organization. Address and resolve issues related to hardware... ....Reporting StructureThis position reports directly to the Desktop Support leadership team. The individual is expected to take initiative...
The Phoenix Group
New York, NY5 days ago - ...this opportunity below.Long Term W2 Contract (Right to Hire) (12+ months) with benefitsRate: $33-36/hr. W2 with benefits Desktop Support Specialist - Tier 1 Required:4+ years of technology/desktop support experienceExtensive knowledge of Windows desktop environment and...Long term contractWork at office
NetEffects
New York, NY2 days ago - ...excellence, and customer focused service while supporting a distributed workforce through modern... ...We are seeking an End User Support Specialist to serve as the primary point of contact... ...of experience in IT support, help desk, desktop support, or end user support environments...Remote work
The Intersect Group
New York, NY2 days ago - Required Skills & ExperienceExperience supporting Windows 10 and Windows 11 operating systems in enterprise environmentsExperience with iOS and Android device supportSolid understanding of Active Directory, including users, groups, and computer objectsProficiency with...Work at officeRemote work
Insight Global
New York, NY2 days ago $30 - $40 per hour
...Join us to co-create solutions for a better future! Job Details Technical Support Specialist Desktop Support Specialist New York,NY Pay Range: $ 30.00 - $ 40.00 Position Type: Full Time Duration: Full Time Shift: 1 Remaining Positions: 1 Stefanini...Full timeLocal areaShift workStefanini
New York, NY4 days ago- ...IT Specialist (Expert)Job Title: IT Specialist (Expert) Duration in months: 30 Location: New... ...: · Experience in the field of Desktop Engineering · Technical approaches in design... ...management · Advanced troubleshooting and support for VPN, 2 Factor Authentication and network...Shift work
IPS Technology Services
New York, NY3 days ago - ...Desktop Support SpecialistTalent Software Services is in search of a Desktop Support Specialist for a contract position in New York, NY. The opportunity will be one year with a strong chance for a long-term extension.Qualifications:Financial institution/banking experience...Permanent employmentContract workWeekend work
Talent Software Services
New York, NY1 day ago - ...Required Skills & Experience Experience supporting Windows 10 and Windows 11 operating systems in enterprise environments Experience with iOS and Android device support Solid understanding of Active Directory , including users, groups, and computer objects...Work at officeRemote work
Insight Global
New York, NY8 days ago - ...Desktop Support Specialist Remote (Based at an approved local secure facility). We work US time zones and ask that you're available during those hours, even if that means adjusting your schedule. About The Role This role exists to keep employees productive by resolving...Local areaRemote work
remoting.work
New York, NY3 days ago - Our enterprise-level client is seeking to add a VIP Desktop Support Specialist to the team in New York, NY 10001. Please see below for full details- Job Notes: -- 12+ month contract / extensions and perm conversion are possible, but not guaranteed. -- Onsite in New...Hourly payPermanent employmentContract work
- ...Trigyn's direct government client has an immediate need for Desktop Support Specialist in New York, NY. Description: The consultant for this position will provide technical support for hardware and software. This position will deliver high-quality service to end...Immediate startRemote work
$65k - $70k
...Innovative Companies. We’re currently seeking a full-time IT Support Specialist to join our Advanced Technology Group in our beautiful New... ...on work across a broad range of technology, from traditional desktop support to infrastructure and specialized equipment like 3D...Hourly payFull timeTemporary workWork at officeRemote workMonday to FridayWeekend workHellmuth Obata & Kassabaum
New York, NY4 days ago- ...a Hardware Deployment Technician with professional experience supporting end users in a fast-paced corporate environment (financial services... ...:Deploy, configure, and support end-user hardware, including desktops, laptops, MacBooks, monitors, and peripherals.Build out new-...Full timeWork experience placementCasual workWork at officeLocal areaWorldwideMonday to Friday
$95k - $110k
...families, children, teachers, staff and faculty, advocates, and supporters alike. We are growing fast in New York and expanding to... ...Qualifications ~2+ years of experience in Help Desk, Desktop Support, or K–12/enterprise tech support (internships included...Full timeInternshipVisa sponsorship- ...technology company with practice areas in Cybersecurity, IT Support and Professional Services. We are growing quickly,... ..., 401K. Job Overview As a Level 2 Support Specialist , you will handle more complex desktop and workstation issues directly with users in person...Work at officeLocal areaRemote workNight shift
SugarShot
New York, NY5 days ago - ...years, we have a demonstrated history of supporting category-defining enterprise clients... ...consistently looking for IT Field Support Specialists to join our team in providing above-and... ..., Mac and Windows OS Provide walkup/desktop support during normal business hours,...Work at officeLocal areaRemote workMonday to Friday
- Smile Partners USA is seeking a Desktop Support Specialist to deliver frontline IT support across multiple locations, handling hardware, software, networking, and telecommunication needs both remotely and on-site. You will manage tickets and support core systems including...Remote job
$115k - $135k
...communities. They are currently looking to add a Senior IT Support Specialist to their team. This is an exciting opportunity to join a world... ...Provide real-time technical support for executive laptops, desktops, iPhones, iPads, and mobile devices. Configure, maintain, and...Hourly payWork at officeRemote workWorldwide$28.7 - $45.9 per hour
About the team The Associate Specialist, Desktop Systems supports day‑to‑day end‑user computing by maintaining workstations, peripherals, and standard software, resolving routine technical issues, and completing well‑defined service requests under close supervision. This...Hourly payWork at officeLocal area- ...suchen wir erfahrene freiberufliche IT-Supporter und IT-Techniker (m/w/d) für unterschiedliche... ...Kenntnisse in VPN, Citrix, Remote Desktop und Remote-Support-Lösungen Erfahrung im... ...Support | Workplace | Field Service | Freelance Specialists #J-18808-Ljbffr Nexgate IT GmbHFreelanceRemote workFlexible hours
$40k - $80k
Virtual Desktop Infrastructure (VDI) Support Specialist Job ID: 2617402 Location: Arlington, VA, United States Date Posted: Oct 2, 2026 Category: Information Technology Subcategory: Sys Administrator Schedule: Full-Time Shift: Day Job Travel: Yes - 10% of the time Minimum...Full timeRemote workShift workDay shift- IT Desktop Support Engineer (Level 2) Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating...Work experience placementWork at officeRemote workWork from home
$58k - $78k
...for the right patients, at the right time. Responsibilities: Support the business and stakeholders with a number of information technology... ...and mitigating technology-related issues for employees, i.e. desktop support Maintaining computer systems, hardware, printers, and...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Desktop Support Specialist. Be the first to apply!
Related searches
- executive support officer New York, NY
- business support consultant New York, NY
- product support specialist New York, NY
- travel support specialist New York, NY
- youth support specialist New York, NY
- peer support specialist New York, NY
- administrative support specialist New York, NY
- operations support agent New York, NY
- operations support specialist New York, NY
- senior IT support specialist New York, NY