Salesforce Business System Analyst

Salesforce Business System Analyst

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking a Salesforce Business System Analyst for one of our clients.

Location: Santa Clara, CA - Hybrid

Job Summary:

• 5 years of relevant work experience as a Business Analyst or a Business Systems Analyst or a product owner
• Experience with process documentation, automation and digital transformations in CPQ or Quote to Cash domain
• Experience modeling business processes using a variety of tools and techniques
• Demonstrated working expertise in CPQ /quote to cash domain.
• Expert in writing User Stories, converting business requirements to User Stories for development.
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business; applies equal conveyance regarding business strategy and IT strategy, business processes and workflow automation, business initiatives and IT initiatives, and benefit realization and service delivery
• Experience with Confluence and JIRA is highly desired
• Prior experience with Salesforce, Steelbrick CPQ desired
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Ability to recognize structural issues within an organization, functional inter-dependencies, and cross-silo redundancies
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• A broad, enterprise-wide view of the business and varying degrees of appreciation for strategy, processes, and enabling technologies
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
• Good working knowledge of Google Suite of Productivity Tools.
• PMP, SCRUM certifications desired