Insurance Account Manager

Job Description

Job Description

ACCOUNT MANAGER - CLIENT SERVICES (INSURANCE / DIGITAL REPUTATION)

LHH is partnering with a growing client services organization to hire an Account Manager who will support insurance-focused clients by managing data accuracy, digital presence, and ongoing account needs. This is a direct-hire opportunity offering strong culture, collaboration, and autonomy-without micromanagement.

This role is ideal for someone with insurance account management experience (light experience considered) who enjoys working with data, ensuring accuracy, and building long-term client relationships. If you are detail-oriented, client-focused, and thrive in a fast-paced, service-driven environment, this role may be a great fit.

DIRECT HIRE OPPORTUNITY

What You'll Do

• Serve as a primary point of contact for assigned client accounts, building trusted, long-term relationships
• Maintain, update, and verify client information to ensure accurate representation across digital and online platforms
• Advise clients on best practices to support a strong and consistent online and professional presence
• Proactively communicate with clients via phone and email to provide updates, resolve issues, and anticipate needs
• Organize, audit, and manage large data sets with a high level of accuracy and attention to detail
• Monitor and post verified facts, figures, and statistics on a scheduled basis
• Perform quality assurance checks across written, multimedia, and social content
• Manage multiple projects simultaneously while meeting tight deadlines
• Collaborate closely with internal teams including sales, professional services, and product partners to deliver an exceptional client experience
• Deliver high-quality customer service with a sense of urgency and accountability

What We're Looking For

• High school diploma or GED required
• 6+ months of commercial insurance experience (health or P&C preferred; light experience considered)
• Prior experience in account management, client services, or customer success
• Strong experience working with large data sets and maintaining formatting accuracy
• Proficiency in Microsoft Excel
• Excellent written and verbal communication skills
• Strong organizational skills with the ability to prioritize in a deadline-driven environment
• Detail-oriented mindset with a commitment to accuracy and quality
• Ability to work independently while collaborating effectively with a team

Compensation & Schedule

• Salary: $60,000 annually
  • Based on insurance experience and/or active P&C license
• Schedule: Monday - Friday, 8:00 AM - 5:00 PM
• Employment Type: Direct Hire

This is an excellent opportunity to join a growing organization that values professionalism, accuracy, collaboration, and client success.

Please apply today - we're excited to share more details!

Pay Details: $55,000.00 to $65,000.00 per year

Search managed by: Brittnee Gonzalez

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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