Housing Operations Coordinator

Salary Range $28.71 - $35.89 Hourly

Position Type Full Time

Job Shift Day

Education Level High School Diploma/GED

Category Housing Support Services

Description

Do you know, you have the power to change the course of someone’s life?

Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.

Why This Role Matters

At Avivo Village, housing stability starts behind the scenes — through strong systems, accurate benefits, and timely coordination that keeps everything moving forward.

As the Housing Operations Coordinator, you are a critical connector between residents, case managers, and systems like Housing Support and MNsure. Your work ensures that benefits are secured, documentation is accurate, and funding flows appropriately — directly supporting residents in maintaining housing and accessing care.

This is a role for someone who thrives in complex systems work, enjoys problem‑solving, and wants to have a tangible impact on housing outcomes in a fast‑paced, mission‑driven environment.

This is a fully in-person role based at Avivo Village, must be available to work Fridays.

And yes — Avivo is a 32‑hour work week organization, offering full‑time pay and benefits while supporting balance and sustainability in your work.

What You’ll Do

• Coordinate and oversee Housing Support paperwork, intakes, and benefit documentation to ensure accuracy and timeliness

• Review, submit, and track documentation with Hennepin County and other benefit systems

• Serve as a liaison between Avivo Village and county partners to resolve complex Housing Support cases

• Support residents with MNsure enrollment and renewal as a Certified Application Counselor

• Monitor benefit eligibility, track discrepancies, and ensure continuity of services

• Manage housing support billing coordination, including eligibility checks, receivables tracking, and discrepancy reporting

• Maintain accurate and up‑to‑date records in electronic health record systems

• Coordinate communication, documentation, and workflows to support case managers and program operations

• Train and support staff on Housing Support processes and compliance requirements

• Collaborate across teams to ensure effective, coordinated service delivery

Qualifications

What You Bring

• High school diploma or equivalent

• At least 4 years of experience working with public benefits (MNsure, Housing Support, or similar systems)

• Experience working with individuals experiencing homelessness

• Experience using electronic health record systems (Credible preferred)

• Ability to manage complex documentation with strong attention to detail and accuracy

• Strong organizational and problem‑solving skills in a fast‑paced environment

• Clear communication skills with the ability to collaborate across teams and systems

• Knowledge of public benefits systems, housing resources, and community services

• Ability to work independently while contributing to a team environment

• Ability to work fully in-person, must be able to work Fridays

• Commitment to culturally responsive, person‑centered work

What We Offer

• 32‑hour full‑time work week

• Medical Health plan

• Health Savings Account (HSA)

• Nice Healthcare: offers chat, video visits and in-home primary care visits

• Dental plan

• Dependent Care Flexible Spending Account (FSA)

• Basic Life/AD&D & Voluntary Life/AD&D

• Long term disability

• Option to purchase critical illness, accident insurance and short-term disability

• 401(k) Plan

• 10 Paid holidays & generous PTO

How to Apply

Submit your application online through Avivo’s Careers page at Avivomn.org. Qualified candidates will be contacted for next steps. Early applications encouraged as interviews are conducted on a rolling basis.

Make a Difference with Avivo.

Avivo will begin participating in E-Verify effective July 1, 2025.

Avivo will recruit, hire, promote and transfer qualified persons into all job classifications regardless of race, gender, religion, skin color, national origin or ancestry, physical disability (including pregnancy) or mental disability, age, gender identity, sexual orientation, legally protected medical condition, family care status, marital status, veteran status, or genetic characteristics.