Member Services and Events Coordinator

The Member Services & Events Coordinator supports the day-to-day operations of the I94 West Chamber of Commerce, focusing on in-person member engagement, membership growth, event execution, and administrative support. This role ensures a high-quality experience for members while assisting with logistics and operational tasks. Minimum Qualifications Engaging and outgoing team player Proficient in Microsoft Office applications and Google Docs Ability to learn and work within CRM systems Experience with Canva is a plus Strong interpersonal skills with the ability to connect with members and the community in various settings Excellent customer service, time management, and self‑motivation skills Sales experience is a plus Strong professional verbal and written communication skills High attention to detail with the ability to multitask effectively Associate’s degree or higher preferred Required Ability to lift 30 lbs., reliable transportation, reliable access to communications (Cell phone). Hours/Availability Part-Time Approximately 20–24 hours per week Primarily in-person, typically 3 days per week (Tuesday–Thursday, 9:30am – 3:30pm) Must have some flexibility to support events, generally Monday–Friday between 8am and 6:30pm Flexibility is mainly needed for occasional pre‑planned early mornings, evening events, and up to 2–4 weekend events per year Dress code Professional/Business Casual Compensation and Benefits Initial pay range between $18.50-$22.50/hour DOE. Flexible Schedule. Partial Monthly Cell Phone Reimbursement. Mileage Reimbursement. Simple IRA Plan with Employer Match after 90 days. Key Responsibilities Event Support & Execution Assist with event setup, check‑in, and breakdown Support on‑site event coordination and logistics Prepare materials, signage, and supplies for events Assist with event scheduling and planning Member Engagement Support Conduct member drop‑ins and deliver welcome materials Assemble new member packets and ambassador materials Support committee logistics and coordination New Business Drop‑ins for Prospect outreach Administrative & CRM Support Assist with accounts receivable outreach (calls, emails, mailings) Maintain, audit and update member records in CRM Support prospect follow‑up and data organization Provide office support and greet visitors CRM updates and member update calls Office & Operational Support Manage general office needs and in‑person inquiries Coordinate materials for Chamber programs and initiatives Assist with raffle items, silent auction coordination, and sponsor outreach Marketing Support Capture photos/videos at events for marketing use Increase membership through relationship building and in‑person drop‑ins Assist with basic content preparation (as needed) Key Outcomes Smooth, well‑executed events Accurate and organized member data Consistent operational support for Chamber programs Increased membership growth and engagement Responsible for other duties as assigned. The I94 West Chamber is an equal opportunity employer. We will extend equal opportunity to all individuals without regard to race, religion, color, sex (including pregnancy, sexual orientation, and gender identity), national origin, disability, age, genetic information, or any other status protected under applicable federal, state, or local laws. #J-18808-Ljbffr I-94 West Chamber of Commerce