Application Support Engineer

job summary:

We are seeking an expert SAP HCM Time and Payroll Consultant to support complex SAP HCM On-Premise systems across North America. In this role, you will collaborate with key stakeholders to optimize system performance, design custom schemas, and maintain system integrity through high-priority ticket support and system enhancements.

location: Telecommute

job type: Contract

salary: $38 - 48 per hour

work hours: 8am to 5pm

education: Bachelors

responsibilities:

Reason for opening: Dedicated Application Managed Services (AMS) release support, high-priority ticket resolution, and ongoing system updates for enterprise SAP HCM On-Premise environments.

Deliverables & Scope: Direct management of PCRs, Schemas, functional specifications, and end-to-end UAT setup for USA and Canada payroll and time configurations.

Interview Process & Alignment: Client review followed by internal technical assessment focusing on PCR/Schema scenarios. Candidates should be aligned to Eastern Time working hours.

qualifications:

REQUIRED QUALIFICATIONS

Bachelor's degree in Computer Science, Information Technology, or related discipline.

15+ years of hands-on functional experience in SAP HCM Payroll (USA & Canada) and Time Management (Positive & Negative).

Proven expertise in configuring and troubleshooting SAP PCRs and Schemas.

Proven track record in AMS/Application Support environments and handling high-priority incident queues.

PREFERRED QUALIFICATIONS

Experience with SuccessFactors to SAP On-Premise integrations and data replication.

Exposure to SAP Mexico Payroll processes.

Excellent verbal and written communication skills with business and technical stakeholders.

skills:

ABAP,data replication,queue management,SAP,SAP HCM,SAP HCM Payroll,SuccessFactors,SAP SuccessFactors,leadership,User Acceptance Testing (UAT),business requirements,client-facing,defect resolution,Functional Design,incident management,Managed Services,Payroll,root cause analysis,test plans,Time Management

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact


Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Any consideration of a background check would be an individualized assessment based on the applicant or employee's specific record and the duties and requirements of the specific job.