Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior IT Service Desk Lead | ITIL & Service Excellence

Vista Application Solutions Group

A technology solutions provider in Detroit is seeking a Senior Service Desk Manager to lead their IT Service Desk team. This role focuses on delivering exceptional technical support and managing service delivery processes. The ideal candidate will have over 5 years in IT support, strong ITIL knowledge, and experience in team leadership. The position requires excellent communication skills and a track record of driving continuous improvement initiatives. Competitive compensation and benefits offered. #J-18808-Ljbffr Vista Application Solutions Group

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Senior IT Service Desk Lead | ITIL & Service Excellence in Detroit, MI vacancy
  • The Senior Service Desk Manager is responsible for leading the IT Service Desk team to deliver exceptional technical support and...  ...a culture of accountability and excellence. Key Responsibilities Leadership...  ...quality. Implement and maintain ITIL-based processes for efficiency... 
    Senior

    Vista Application Solutions Group

    Detroit, MI
    3 days ago
  • $134k - $202k

     ...strong understanding of projectsimpactingyour service area andensuringservice impact is...  ...and process ~ Partner with other senior level team membersinProduct,and Engineering...  ...discovery industry and products. ~ ITIL Certification ~ Relativity... 
    Senior
    Remote work

    Relativity

    Detroit, MI
    2 days ago
  •  ...This position requires a passion for operational excellence, a drive for results, the ability to quickly and efficiently lead through unforeseen complexity, and the ability...  ...to increase delivery volume, improve service quality, and expand our customer base. Develop... 
    Senior
    Full time
    Work at office
    Local area
    Work from home
    Flexible hours
    Shift work
    Afternoon shift

    Renew Cannabis Co.

    Ferndale, MI
    2 days ago
  •  ...vehicle propulsion systems, maintaining technical requirements and leading cross-functional teams. The ideal candidate has over 7 years of...  ...experience, strong knowledge of propulsion systems design, and excellent interpersonal and leadership skills. Responsibilities include... 
    Senior

    General Motors

    Warren, MI
    2 days ago
  • $163.4k - $322.1k

     .... Through powerful solutions and managed services that simplify complexity, we enable our clients...  ...2026. Work you'll do As a Cloud Security Senior Manager, Azure Infrastructure & AI on the...  ...team, you will be responsible for… Leading Microsoft security teams for large, complex... 
    Senior
    Work at office
    Local area
    Visa sponsorship

    Deloitte

    Detroit, MI
    4 days ago
  •  ...implementing D365 solutions. The ideal candidate has extensive experience in finance module processes and end-to-end implementations. This role offers a competitive salary up to $150k, an excellent bonus scheme, and a comprehensive benefits package. #J-18808-Ljbffr R2 Global
    Senior

    R2 Global

    Detroit, MI
    2 days ago
  • A government services organization in Detroit is seeking a Senior Systems Administrator to provide technical support for a federal agency. The role involves...  ...should have significant experience in Relativity, excellent communication skills, and preferably supervisory experience... 
    Senior

    CGS Federal (Contact Government Services)

    Detroit, MI
    2 days ago
  • Jackson-Dawson in Dearborn, MI is seeking a Desktop Support Technician II to join our IT team. This senior-level role focuses on end-to-end device lifecycle, imaging, provisioning, and serving as the on-site tech presence at client events. You will work hands-on with Windows... 
    Senior

    Jackson-Dawson

    Dearborn, MI
    3 days ago
  • OverviewThe Infosys SURE (Services, Utilities, Resources, Energy) unit is dedicated to empowering...  ...to drive innovation and operational excellence. You'll have the opportunity to work on...  ...recommendations Participate in evaluation of client IT infrastructure, prepare actionable... 
    Full time
    Temporary work
    Relocation

    Infosys Technologies

    Detroit, MI
    4 days ago
  • Sylvan, Inc. seeks a hands-on IT Support Manager to lead end-user support operations, oversee the service desk, field technicians, and hardware lifecycle. You will coordinate...  ...process improvements. Strong leadership and ITIL expertise are essential. You will manage on-site... 
    Remote work

    Sylvan

    Detroit, MI
    4 days ago
  • A government services company in Detroit is looking for a Relativity Sr. Systems Administrator to enhance its network systems....  ...include system design, maintenance, and collaboration with IT leadership. Excellent communication skills and the ability to obtain a Public Trust... 
    Senior

    CGS Federal (Contact Government Services)

    Detroit, MI
    5 days ago
  • $124.2k - $197.8k

     ...business).The RoleAs a Senior Global Sourcing Manager,...  ...Software, Software as a Service, Infrastructure, etc.) on...  ...technology requirements, IT, Security, Privacy and...  ...of deadlines, required lead times, supplier contracts...  ...computer software (MS Word, Excel, PowerPoint, Internet... 
    Senior
    Full time
    Contract work
    Internship
    Local area
    Work from home
    Relocation
    Flexible hours

    General Motors

    Warren, MI
    5 days ago
  •  ...What We Offer Our excellent salary and benefits package includes medical, dental, vision, life insurance,...  ...and Wellness Program. Position Description Our IT team is looking for a Senior Technical Project Manager to lead the delivery of complex IT projects and aid in keeping... 
    Senior
    Temporary work

    Wade Trim

    Taylor, MI
    5 days ago
  •  ...Project LeaderIn this role, you will lead and coordinate the engineering team from pre-award activities through final project closeout...  ...is required. Proficient with Microsoft Office: Word, Excel, and PowerPoint. Knowledge of SAP is a plus. Ability to understand... 
    Senior
    Contract work
    For contractors
    Traineeship
    Work at office
    Weekend work

    Dürr

    Southfield, MI
    3 days ago
  •  ...The Company is seeking a Head of Client Delivery to take on a senior, hands-on role that encompasses the full post-sales lifecycle....  ...systems, automation workflows, and integrations. The role demands excellent communication skills, the ability to work with both technical... 
    Remote work

    Confidential

    Detroit, MI
    5 days ago
  • $103k - $200k

     ...in automotive embedded control. The position offers a competitive salary ranging from $103,000 to $200,000. The ideal candidate will excel in problem-solving, possess strong communication skills, and be ready to collaborate closely with sales and engineering teams. #J-1... 
    Senior

    Microchip Technology Inc.

    Detroit, MI
    1 day ago
  • Job Overview We are looking for a Senior Research and Implementation Associate to take...  ...manager on complex client engagements and leading simpler projects independently....  ...ownership and rigorous attention to detail. Excellent collaboration and communication skills (... 
    Senior

    Human8

    Detroit, MI
    2 days ago
  •  ...and integrated systems. • Experience leading technical investigations and coordinating...  ...quality resources and top-notch recruiting services, enabling businesses to effectively...  ...core values; incorporating value, passion, excellence, empowerment, and happiness, creates a... 

    Kyyba

    Warren, MI
    3 days ago
  • Little Caesars Pizza is seeking a qualified professional to lead the design, development, and support of their Enterprise Service Bus (ESB) and application infrastructure. This role includes managing a team, overseeing middleware operations, and ensuring compliance with... 
    Senior

    Little Caesars

    Detroit, MI
    2 days ago
  • Senior Technical Project Manager - AI & Robotics Foundation Models Lead the technical delivery of our most ambitious AI-driven robotics...  ...to our humanoid 4NE-1 and our service robot MiPA. You don't just...  ...robot hardware. Drive teams to excel: scope feasibility, choose the... 
    Senior

    NEURA Robotics

    Detroit, MI
    3 days ago
  •  ...Employment Type Full Time, Senior-level Department Legal/IT Overview CGS is seeking a...  ...Manager, Systems Manager, or Lead Project Manager. Consult...  ...is extremely helpful. Excellent oral and written communication...  ...Contact Government Services (CGS) strives to simplify... 
    Senior
    Full time
    Contract work
    For contractors
    Work at office

    CGS Federal (Contact Government Services)

    Detroit, MI
    3 days ago
  •  ...Senior Technical Account Manager-OEThe Senior Technical Account Manager-OE serves as the main technical liaison with vehicle manufacturers and facilitates coordination between the customer, the tire development team, and corporate quality. This role plays a vital part... 
    Senior

    Yokohama Tire

    Detroit, MI
    3 days ago
  • What You’ll Do Lead and coordinate the engineering team from pre-award activities through final project closeout. Conduct scope-of-work...  ...in a team environment Proficient with Microsoft Office: Word, Excel, and PowerPoint Knowledge of SAP is a plus Ability to understand... 
    Senior
    Contract work
    For contractors
    Traineeship
    Work at office
    Local area
    Weekend work

    Dürr

    Southfield, MI
    20 hours ago
  • $119k - $299.93k

     ...providing assurance services over clients'...  ...your commitment to excellence, contributes to the...  ...experiences you need to lead and deliver value at...  ...processes. As a Senior Manager you will lead...  ...controls, and leading IT-related controls...  ...Knowledge of COSO, CoBIT, ITIL frameworks- Leading... 
    Senior
    Full time
    H1b

    PwC

    Detroit, MI
    3 days ago
  • $110.7k - $218.3k

     ...Summary Microsoft Dynamics Senior Consultant, Technical TransformationOur Deloitte Sales & Service team empowers organizations to...  ...Senior Consultant, you will: Lead a technical workstream within...  ...the Power Platform Center of Excellence Starter Kit in production.... 
    Senior
    Local area
    Visa sponsorship

    Deloitte

    Detroit, MI
    4 days ago
  •  ...is a people focused, award-winning, full-service consulting firm that offers a wide array...  ...solutions. MSG is seeking a Senior Transportation Quality Assurance Engineer...  ...MicroStation , and roadway design workflows. ~ Excellent communication, collaboration, and... 
    Senior
    Local area
    Flexible hours

    The Mannik & Smith Group

    Detroit, MI
    27 days ago
  •  ...Engineering, the world leader in engineering services, seeks a ThingWorx Manufacturing...  ...ThingWorx platform. You will coordinate with IT, OT, business and vendor teams, monitor incidents...  ..., and ITSM processes using ServiceNow and ITIL standards, ensuring reliable shop-floor... 

    Capgemini Engineering

    Southfield, MI
    4 days ago
  • $34.62 - $43.27 per hour

     ...per week | Full benefits included What You'll Do As an IT Specialist, you’ll apply established IT practices and company...  ...current or future employer sponsorship. Benefits We offer an excellent full-time benefits package including DAY 1 benefits (medical,... 
    Hourly pay
    Full time
    Part time
    Work at office
    Local area
    Work from home

    Energy Sciences

    Berkley, MI
    2 days ago
  •  ...IT SpecialistDo you want to work at an organization...  ...is people focused, service minded and results oriented...  ...to a culture of excellence, with a focus on best practices...  ...in related field. Help desk experience a plus. Hand...  ...change activities and lead them as required.Strong... 
    Work experience placement
    Work at office

    Avancez Assembly

    Harper Woods, MI
    3 days ago
  • $132.8k - $250.8k

     ...technically grounded Data Science Manager to lead the Customer Modeling and Lifetime Value...  ...Experience, Ford Credit, Integrated Services, and other functions to establish priorities...  ...of Generative AI capabilities.Provide an excellent example of and expectation for Ford+... 
    Immediate start
    Flexible hours

    Ford

    Dearborn, MI
    5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior IT Service Desk Lead | ITIL & Service Excellence. Be the first to apply!