Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Senior IT Service Desk Lead | ITIL & Service Excellence

Vista Application Solutions Group

A technology solutions provider in Detroit is seeking a Senior Service Desk Manager to lead their IT Service Desk team. This role focuses on delivering exceptional technical support and managing service delivery processes. The ideal candidate will have over 5 years in IT support, strong ITIL knowledge, and experience in team leadership. The position requires excellent communication skills and a track record of driving continuous improvement initiatives. Competitive compensation and benefits offered. #J-18808-Ljbffr Vista Application Solutions Group

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Senior IT Service Desk Lead | ITIL & Service Excellence in Detroit, MI vacancy
  •  ...Back to Careers IT Support Manager We are seeking...  ...IT Support Manager to lead our end-user support operations...  ...day performance of the service desk, field support...  ...Strong understanding of ITIL-based service management...  ...and problem management). Excellent leadership, coaching,... 
    Suggested
    For contractors
    Work at office
    Remote work

    Socket

    Southfield, MI
    9 hours ago
  •  ...Benefits Our excellent salary and benefits package includes medical, dental, vision, life insurance, short...  ...and Wellness Program. Position Description Our IT team is looking for a Senior Technical Project Manager to lead the delivery of complex IT projects and aid in keeping... 
    Senior
    Temporary work

    Medium

    Taylor, MI
    4 days ago
  •  ...seeking a passionate, technology-focused Senior Software Engineer who thrives in a collaborative...  ...hands-on software developer, technical lead, consultant, or product evangelist. You...  ...teams to deliver innovative, scalable solutions while driving engineering excellence.
    Senior
    Full time

    Ford Motor Company

    Dearborn, MI
    3 days ago
  •  ...one of only 43 in the nation. Receiving also offers the state's leading 24/7 hyperbaric oxygen program, Metro Detroit's first...  ...recognized and accredited DMC Rosa Parks Geriatric Center of Excellence. Job Summary Under general supervision and according to established... 
    Senior
    Full time
    Work experience placement
    Shift work
    Afternoon shift

    DMC Receiving Hospital

    Detroit, MI
    54 minutes ago
  • Job Overview We are looking for a Senior Research and Implementation Associate to take...  ...manager on complex client engagements and leading simpler projects independently....  ...ownership and rigorous attention to detail. Excellent collaboration and communication skills (... 
    Senior

    Human8

    Detroit, MI
    1 day ago
  •  ...referral hospital, Harper has established Centers of Excellence in neurosciences, bariatric surgery, vascular services, multidisciplinary cardiovascular services,...  ...established policies and procedures, functions as a lead or resource person for personnel involved in... 
    Senior
    Full time
    Work experience placement
    Shift work

    DMC Harper University/Hutzel Women's Hospital

    Detroit, MI
    46 minutes ago
  •  ...critical sector, shaping technical excellence, mentoring leaders, and...  ...excellence and code compliance. Lead client-facing engagements as a...  .... Mentor and develop senior ICT engineers, advancing future...  ...Prolonged periods of sitting at a desk and working on a computer.... 
    Work at office
    Work from home

    Harley Ellis Devereaux

    Royal Oak, MI
    5 days ago
  •  ...Description Under the direction of the IT Manager, administers, supports, maintains...  ...MS Outlook). • Administers help with the desk system. § Displays a positive attitude towards...  ...tasks as necessary to the LM Staff. • Excellent interpersonal communication skills.... 
    Full time
    Work experience placement
    Work at office
    Immediate start

    LM Manufacturing

    Detroit, MI
    1 day ago
  •  ...Employment Type Full Time, Senior-level Department Legal/IT Overview CGS is seeking a...  ...Manager, Systems Manager, or Lead Project Manager. Consult...  ...is extremely helpful. Excellent oral and written communication...  ...Contact Government Services (CGS) strives to simplify... 
    Senior
    Full time
    Contract work
    For contractors
    Work at office

    CGS Federal (Contact Government Services)

    Detroit, MI
    1 day ago
  • $166k - $248k

     ...March 2025) Day to Day As a Senior Manager of Software...  ...strategy while ensuring operational excellence across the systems your teams...  ...focus, and ability to lead by example and build trust...  ...recruiters, fee-based referral services, and recruiting agencies (each... 
    Senior
    Work experience placement
    Local area

    Indeed

    Detroit, MI
    3 days ago
  • $45.35 per hour

     ...exceptional opportunities IT SPECIALIST-Must be a U....  ...knowledge of back up. Excellent oral and written...  ...procedure documentation Seniority level Seniority level Mid...  ...Industries Information Services and Computer and Network...  ....00 5 days ago Service Desk - IT Healthcare (Afternoon... 
    Permanent employment
    Contract work

    Qualified Professional & Technical

    Warren, MI
    3 days ago
  • $34.62 - $43.27 per hour

     ...per week | Full benefits included What You'll Do As an IT Specialist, you’ll apply established IT practices and company...  ...current or future employer sponsorship. Benefits We offer an excellent full-time benefits package including DAY 1 benefits (medical,... 
    Hourly pay
    Full time
    Part time
    Work at office
    Local area
    Work from home

    Energy Sciences

    Berkley, MI
    1 day ago
  • A global consulting firm is seeking a Technology Analysis Senior to join their team in the United States. In this role, you'll analyze and design technology solutions that improve revenue recognition processes for clients. The ideal candidate will hold a Bachelor's degree... 
    Senior

    Ernst & Young Oman

    Detroit, MI
    9 hours ago
  •  ...Employment Type: Full Time, Senior-level Department: Legal/IT CGS is seeking a Senior...  ...to Systems Manager, or to Lead Project Manager Consult with...  ...is extremely helpful. Excellent oral and written communication...  ...Contact Government Services (CGS) strives to simplify... 
    Senior
    Full time
    Contract work
    For contractors
    Work at office
    Flexible hours

    CGS Federal (Contact Government Services)

    Detroit, MI
    3 days ago
  •  ...software, and other products in order to deliver required desktop service levels.Perform account management functions including, but not...  ...& ExperienceExcellent knowledge of PC and desktop hardware.Excellent knowledge of PC internal components.Hands-on hardware troubleshooting... 
    Work at office

    Wayne State University Physician Group

    Detroit, MI
    9 hours ago
  • EY is seeking candidates for a role that involves engaging with clients and assessing business models and processes. This position emphasizes system architecture and collaborative project delivery. Ideal applicants should possess a Bachelor’s degree along with 2–4 years...
    Senior
    Flexible hours

    EY

    Detroit, MI
    9 hours ago
  • $134.4k - $219.2k

     ...serious diseases. We are seeking a Senior Manager, Pharmacy Support Services to join our Clinical Development Supply...  ...compliant preparation workflows * Lead or contribute to Kick-Off Meetings,...  ...fostering a culture of scientific excellence and collaboration This role might... 
    Senior
    Full time
    Worldwide

    Regeneron Pharmaceuticals

    Warren, MI
    1 hour ago
  •  ..., track, and document the help desk request problem solving process...  ...Assist new hire training for basic IT needs. Set up new...  ...troubleshoot Microsoft Products (excel, word, powerpoint, etc) Familiar...  ...is a plus Excellent Customer Service soft skills Familiar with basic... 
    Remote work

    AceStack LLC

    Dearborn, MI
    4 days ago
  • $57 - $70 per hour

     ...Job Title: Senior Software Engineer - Backend and Distributed SystemsJob Description...  ...and developing high-performance backend services and distributed systems using C# and .NET...  ...team that values creativity, technical excellence, and practical problem solving. Responsibilities... 
    Senior
    Contract work
    Temporary work
    Work at office
    Remote work
    Monday to Friday

    Actalent

    Southfield, MI
    5 days ago
  •  ...successor to the current Senior Manager Information...  .... This person will lead an application...  ...and operational excellence within the Enterprise...  ...processes to enhance service delivery and...  ...management. Align IT initiatives with business...  ...methodologies, and ITIL practices. Experience... 
    Senior
    For contractors
    Local area
    Relocation package

    DENSO

    Southfield, MI
    2 days ago
  •  ...provides support and recovery training to individuals receiving services. The Peer Support Specialist also assists with... Job Title:...  ...Coordination ... Job Title: Human Resources Support Specialist Our excellent salary and benefits package includes medical, dental, vision,... 
    Full time
    Temporary work
    Remote work

    SER Metro Detroit

    Detroit, MI
    4 days ago
  •  ...710 Labs is looking for an experienced IT Support Specialist who is passionate about...  ...innovative thinker with a positive attitude and excellent problem-solving skills. As an IT...  ...Implement and manage new IT systems and services as directed by the Sr. IT Manager or VP,... 
    Weekend work
    Afternoon shift

    710LABS

    River Rouge, MI
    4 days ago
  •  ...Insight Global is seeking a Senior Technical Project Manager to lead large‑scale, high‑visibility technology initiatives for State and Local Government clients, with a primary focus on the State of Michigan. This role is a critical delivery position supporting multi‑year... 
    Senior
    Local area

    Insight Global

    Detroit, MI
    5 days ago
  •  ...Senior Vice President, Retail Excellence About the Company Globally renowned luxury lifestyle brand Industry Luxury Goods & Jewelry Type...  ...seeking a Global SVP for Retail Excellence to define and lead the global approach to retail excellence, client engagement... 
    Senior
    Worldwide

    Confidential

    Detroit, MI
    5 days ago
  •  ...IT Support Specialist The IT Support Specialist provides front-line technical support to employees by troubleshooting hardware, software...  ..., ITF+, or similar) is preferred Proficient in Microsoft Excel, Word, Outlook Demonstrated problem solving skills and... 
    Full time
    Casual work
    Local area
    Remote work
    Work from home
    Monday to Friday
    Weekend work
    Afternoon shift

    Weldaloy Specialty Forgings

    Warren, MI
    5 days ago
  •  ...IT Support Specialist Assists the IT Manager and the Company...  ...computer, monitor, keyboard, mouse, desk phone, and any additional...  ...received. # Escalating Service Requests to the appropriate group...  ...follow departmental processes. # Excellent organizational and follow-up... 
    Work experience placement
    Work at office
    Flexible hours

    SER Metro Detroit

    Detroit, MI
    23 hours ago
  •  ...Requisition #: 982 Job Title: IT Support Specialist Job Title for...  ...panel to the customer’s desk floor box. · Ensure proper labeling...  ...all of the requested services. · Experience assessing, mitigating...  ...risks and vulnerabilities. · Excellent written and verbal communication... 
    Temporary work
    For contractors
    Work at office
    Remote work
    2 days per week

    GrabJobs

    Detroit, MI
    4 days ago
  •  ...Support Engineer to provide onsite technical support for IT infrastructure and operational systems in an airport...  ...activities Document issues, resolutions, and service activities accurately Provide excellent customer service and communication to end users Participate... 
    Contract work
    Work at office
    Remote work
    Relocation
    Night shift
    Weekend work

    AllSTEM Connections

    Detroit, MI
    5 days ago
  • $102.5k - $187.9k

     ...Cloud and Integration. These service areas span across Solution Architecture...  ...team as a Technology Analysis Senior, where you will bridge the gap...  ...and attributes for success To excel in this role, you will need a...  ...services organization with a leading technology consulting or... 
    Senior
    Summer holiday
    Flexible hours

    Ernst & Young Oman

    Detroit, MI
    2 days ago
  •  ...innovation, and exceptional service. We serve a wide range of industries...  ...site. POSITION SUMMARY As a Senior Analytics Engineer , you will...  ..., promote engineering excellence, and ensure the analytics layer...  ...ability to mentor engineers, lead design/code reviews, and set... 
    Senior
    Full time
    Part time
    For contractors
    Work experience placement
    Internship
    Remote work
    Relocation

    PTR Premier Truck Rental

    Detroit, MI
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior IT Service Desk Lead | ITIL & Service Excellence. Be the first to apply!