Executive Receptionist

Executive ReceptionistNew York, New York, United StatesSPS Global is seeking a polished and service-oriented Executive Receptionist to manage front office operations while supporting hospitality and workplace services. This multi-faceted role ensures a professional and welcoming environment for employees, clients, and visitors while maintaining high standards of workplace presentation and operational efficiency.The ideal candidate is highly organized, detail-oriented, and committed to delivering a 5-star customer experience across reception, hospitality, and office support services.Job OverviewThe Executive Receptionist provides exceptional service by managing front office operations while supporting hospitality functions across the workplace. Responsibilities include greeting visitors, answering inbound calls, coordinating meeting room logistics, and ensuring the proper setup and presentation of food and beverages for meetings, conferences, and corporate events.In addition to reception duties, this role supports mail and office services operations and assists with general facilities tasks to ensure a seamless and professional workplace experience.What You'll DoReception & Concierge ServicesProvide 5-star customer service to employees, visitors, and clientsAnswer incoming telephone calls and route callers to the appropriate departmentGreet visitors, log them into the visitor system, and ensure NDA complianceActivate temporary employee badges and manage access cardsEscalate security concerns when necessaryMaintain a clean, professional, and organized reception areaTrain backup personnel on reception procedures and policiesHospitality & Workplace ExperienceStock and maintain food and beverage areas including pantry, barista stations, kitchens, and conference roomsAssist with meeting room setups and breakdowns for onsite meetings and eventsCoordinate catering and hospitality support for meetings and conferencesMaintain cleanliness and presentation standards across hospitality areasMail & Office Services SupportSort and distribute mail and packagesReceive and track inbound deliveries and notify employeesProvide backup support for mail and office services operationsMonitor office supplies and replenish inventory as neededAdministrative & Operational SupportSchedule meeting rooms and assist with administrative tasksPerform light facilities support such as organizing workspaces and minor maintenance tasksProactively identify additional tasks during downtimeBuild professional relationships with employees, clients, and internal teamsWhat We're Looking ForRequiredHigh School Diploma or equivalent1–3 years of experience in reception, concierge, hospitality, or administrative rolesStrong verbal and written communication skillsProficiency with Microsoft Office Suite and ability to learn workplace technology systemsStrong organizational and time-management skillsAbility to multitask and prioritize responsibilities efficientlyProfessional appearance and adherence to company policiesPreferredExperience working in a corporate office or workplace services environmentExperience supporting hospitality or meeting coordinationCompetenciesClient-focused with commitment to 5-star service deliveryStrong integrity and professional business ethicsExcellent verbal and written communication skillsStrong organizational skills with attention to detailAbility to maintain confidentiality and handle sensitive informationResults-driven with strong time management and prioritization skillsAdaptable and capable of managing multiple responsibilities simultaneouslyCollaborative team player with strong interpersonal skillsProactive mindset with ability to work independentlyPhysical RequirementsAbility to lift or move packages up to 40 lbs.Ability to walk, bend, kneel, stand, or sit for extended periodsManual dexterity for operating office equipment such as phones, copiers, and scannersVision abilities including close vision, distance vision, peripheral vision, depth perception, and focus adjustmentAbility to work on a computer for extended periodsTravel: None or negligibleCompensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors. Vacancy Status: This posting is for an existing vacancy.Pay Range$18 - $18 USDWHAT WE OFFERCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.We Recognize Talent: We offer a variety of recognition programs for all levels of employees.Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.Bonuses: Are available for employee and client referrals for current employees.Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identity Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSSPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process.SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.To view our privacy policy, click on the link below: Data Privacy StatementAcknowledgement Section: By submitting an application, by hitting "Submit Application", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and