Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Client Success Manager

$3,500 - $4,500 per month

Trivium

Customer Success Manager Location: Remote Working Hours: US Central Time (8:30 AM – 5:30 PM CST) Salary: $3,500 – $4,500/month base + performance bonuses (OTE ~$5,000+/month) Key Responsibilities Client Relationship Management Serve as the main point of contact for client accounts Conduct weekly or bi-weekly strategy calls with clients Maintain proactive communication via calls, messaging, and updates Ensure clients clearly understand campaign performance and results Strategic Marketing Guidance Analyze marketing performance across: Facebook Ads Google Ads SEO Translate marketing data into clear, actionable insights for clients Provide strategic recommendations to improve campaign performance Client Success & Retention Own client satisfaction, retention, and relationship growth Proactively address issues and prevent churn Identify upsell opportunities when appropriate Reporting & Performance Updates Deliver customized performance reports to clients Clearly explain campaign metrics and ROI Coordinate with the fulfillment team to ensure deliverables are completed Client Advocacy Collect client testimonials, referrals, and Google reviews Maintain strong long‑term client partnerships Required Experience We are looking for candidates who already have hands‑on digital marketing and client management experience. Requirements: 2–4 years experience in: Customer Success Account Management Client Strategy Digital Marketing Agency roles Strong understanding of: Facebook Ads Google Ads SEO Experience managing client relationships in an agency environment Ability to analyze marketing results and communicate strategy Required Skills Excellent verbal communication Strong client relationship management Strategic thinking and problem solving Ability to lead client calls and hold structure High ownership and accountability Ability to manage multiple client accounts simultaneously Strong organization and follow‑through Tools & Systems You will work with: GoHighLevel – CRM & client communication Slack – internal communication ClickUp – task and project management Why Join Us Fully remote work environment Fast‑growing digital marketing agency Opportunity to work closely with leadership Clear path to leadership roles Performance‑based compensation #J-18808-Ljbffr Trivium

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Client Success Manager in New York, NY vacancy
  •  ...leading SaaS provider in the United States is seeking a Customer Success Manager to enhance customer satisfaction and product adoption. You will facilitate onboarding, nurture relationships with clients, and monitor account health. The ideal candidate has 3-5 years in... 
    Suggested
    Full time

    Remarcable PC

    New York, NY
    4 days ago
  •  ...Cennox is hiring a Customer Success Manager for a remote position based in the US. This role requires building and managing strong relationships with clients, while serving as their single point of contact. Key responsibilities include establishing meeting schedules, reviewing... 
    Suggested
    Work at office
    Remote work

    Cennox

    New York, NY
    4 days ago
  •  ...of life insurance and basic financial literacy ◾Conduct virtual client meetings using warm, pre-qualified leads (no cold calling) ◾Provide...  ...recommendations that meet each family's needs ◾Build and manage your own client portfolio with guidance from experienced mentors... 
    Suggested
    Full time

    Globe Life: Moore Organizations

    Long Island City, NY
    3 days ago
  •  ...have relied on IBISWorld to navigate complex markets. That trust is the foundation of everything we do. The Opportunity As a Client Success Manager at IBISWorld, you will work within a dynamic pod model alongside an Account Executive to manage a dedicated portfolio of... 
    Suggested
    Work at office
    3 days per week

    IBISWorld, Inc.

    New York, NY
    3 days ago
  • $6,000 - $7,000 per month

    We’re hiring a Client Success Manager to manage and grow a portfolio of clients inside a fast-scaling company. We partner with roofing companies and help them scale — this role is directly tied to client performance and retention. I’ll be blunt — this is not a chill... 
    Suggested
    Weekly pay

    Digital Acquisition

    New York, NY
    3 days ago
  • MSP Client Success Manager - Hybrid Role Position Overview - Customer Success Manager (CSM) As a CSM, your primary responsibility is to build and maintain strong, strategic relationships with a designated portfolio of managed services clients. You will serve as a trusted... 
    Full time
    Work at office

    Atlantic,-Tomorrow

    New York, NY
    3 days ago
  • $75k - $90k

    Nexxen is looking for a Client Success Manager in New York, NY, to manage client relationships and oversee programmatic campaigns. The role requires at least 2 years in account management, analytical skills, and strong communication abilities. You will drive client satisfaction... 

    Nexxen

    New York, NY
    3 days ago
  •  ...subscription document technology and an order management system for alternative product...  ...time and money. Our mission is to give our clients control and reduce friction for a very painful...  ...satisfaction, platform usage, and success indicators. Conduct platform demos, teach... 

    Scribe

    New York, NY
    3 days ago
  • $75k - $85k

     ...off our data, and tells us what’s true and what’s not. Brave is fighting back. Join us! Summary Brave is seeking a talented Client Success Manager to join our team. You will manage a portfolio of advertisers and drive the success of their campaigns. As a Client Success... 
    Work at office
    Remote work
    Home office

    Brave

    New York, NY
    2 days ago
  • The Role You will be joining the Customer Success Team, focused on Duco’s Sell Side...  ...services and training. Partnering with account management to build a business case. Build and...  ...departmentally to drive Duco to help our Sell Side clients achieve their desired results and... 
    Work at office

    Duco

    New York, NY
    2 days ago
  • $120k - $140k

     ...sized business customers and partners in over 190 markets. We're looking for a commercially minded self-starting Enterprise Client Success Manager who can operate in a fast-paced environment to grow new and existing accounts. The ideal candidate is comfortable with... 
    Contract work
    Work at office
    Work from home
    Flexible hours

    Payoneer Inc.

    New York, NY
    3 days ago
  • Client Success Manager We are seeking a Client Success Manager to play a critical role in shaping the client experience across Brooklyn's tax-advantaged products. This individual will serve as a key point of contact for clients, ensuring seamless onboarding, proactive... 
    Work experience placement

    TIAA

    New York, NY
    1 day ago
  • $80k - $90k

     ...,000 small and medium businesses per day, Madhive is driving the evolution of local media. Madhive is currently seeking a Client Success Manager to join its growing team based out of NYC. This is an incredibly exciting time to join the Client Success Team at Madhive.... 
    Temporary work
    Work at office
    Local area
    2 days per week
    3 days per week

    Madhive

    New York, NY
    3 days ago
  • $220k - $260k

    Position Summary Arcesium seeks an experienced Client Success Manager to join our Client Success Service Solutions team (CS3) in our Client and Partner Development department. The Client Success Service Solutions (CS3) team is dedicated to building lasting partnerships... 
    Contract work
    Remote work

    Arcesium

    New York, NY
    3 days ago
  • $90k - $125k

     ...patients through approximately 630 employer and union-sponsored clients. Our comprehensive services include advanced primary care,...  ...employer-sponsored healthcare services. ABOUT THE JOB The Client Success Manager II is responsible for developing and maintaining a strong and... 
    Contract work
    Work at office
    Local area

    Marathon Health Inc

    New York, NY
    22 hours ago
  • $130k

     ...and scale our mission worldwide. In this role you will: Our Client Success team oversees the entire client lifecycle, working to support...  ...upsells, and renewals Provide ongoing support and communication, managing day‑to‑day client responsibilities, including tracking tasks... 
    Work at office
    Remote work
    Worldwide
    Flexible hours

    Empathy

    New York, NY
    3 days ago
  • The Client Success Manager is a senior leadership position responsible for managing high-value client portfolios. You’ll own executive relationships, ensure the success of strategic accounts, and build scalable processes that elevate the client experience. This role combines... 

    PX.com

    New York, NY
    3 days ago
  • $75k

    Play a vital role in Guidepoint’s success. Guidepoint is seeking an entrepreneurial and outgoing individual to spearhead coverage of...  ...transcript library product for our Institutional Investor and Corporate client base. As the primary liaison for our clients, you will play a... 
    Work experience placement
    Summer work
    Casual work
    Work at office
    Worldwide

    Guidepoint

    New York, NY
    3 days ago
  • $6,000 - $7,000 per month

    A fast-scaling company in New York is looking for a Client Success Manager to oversee and grow a portfolio of clients. This role is crucial for client performance and retention. Responsibilities include onboarding new clients, daily check-ins, driving retention, and managing... 

    Digital Acquisition

    New York, NY
    3 days ago
  • $185k

     ...this role will require onsite presence at Fractal offices and/or client sites, based on the engagement. Responsibilities Own delivery...  ...target NPS of 70+. Serve as the primary senior client contact, managing executive relationships, escalations, and complex stakeholder environments... 
    Hourly pay
    Full time
    Local area

    Fractal Analytics Inc

    New York, NY
    4 days ago
  • $75k - $100k

     ...days in the office, subject to change We are looking for a passionate, results-oriented individual to join our team as a Client Success Manager. At CompStak, our mission is to revolutionize the commercial real estate industry by bringing transparency to our clients.... 
    Work at office
    Overseas

    CompStak

    New York, NY
    3 days ago
  • $70k - $121k

    Client Success Manager - Sensr Analytics and Databridge About Gen II Gen II is a leading fund administration provider focused entirely on serving private capital asset managers and investors with a best-in‑class combination of people, process, and technology. Gen II has... 
    Work at office
    Remote work
    3 days per week

    Gen II Fund Services

    New York, NY
    22 hours ago
  • Job Description The Client Success Manager II serves as an advocate with primary responsibility for the overall satisfaction and retention for assigned enterprise client base. This role collaborates with subject matter experts and key stakeholders to achieve vision, objectives... 

    NextGen Healthcare

    New York, NY
    3 days ago
  • We are looking for a high-performing Client Success Manager to join our team in New York. The successful candidate will play a key role in ensuring the continued success of our rapidly growing client base in the US, acting as a key point of contact for our clients, acting... 

    Intuition

    New York, NY
    3 days ago
  • $75k - $85k

     ...technology, supply chain operations, field operations, sales, account management, and more. Our workplace is dynamic, fast‑paced, and just...  ...make up our team! The Role Crafty is seeking an established Client Success Manager to own client relationships with a diverse book of... 
    Local area

    Crafty

    New York, NY
    3 days ago
  • $80k

     ...identifying opportunities to improve engagement, retention, and client outcomes. At The Wealthy Practitioner , we are transforming...  ...mistakes as we improve. Role Mission The Client Experience & Success Manager ensures our clients have a clear, organized, and high-quality... 
    Full time
    Remote work

    Thewealthypractitioner

    New York, NY
    4 days ago
  • $80k - $110k

     ...opportunities to accelerate EHE Health’s mission of revolutionizing preventive care. What we’re looking for We’re seeking a strategic Client Success Manager to be the day-to-day contact for managing client deliverables, including wellbeing initiatives supporting client health... 
    Remote work

    EHE Health

    New York, NY
    3 days ago
  • $90k - $135k

    Client Success Manager — Sunset Location: Dumbo, Brooklyn, New York City, NY (Onsite, 5 days/week) Compensation: $90,000 - $135,000 base + competitive equity Visa Sponsorship: None Experience Level: 2-4+ years Employment Type: Full-Time About Sunset Sunset is a fast-growing... 
    Full time
    Relocation
    Visa sponsorship

    David Joseph & Company

    New York, NY
    1 day ago
  • $60k - $75k

    Grubhub Campus, Inc. is seeking an Associate, Client Success Manager to manage post-sales relationships and campus launches in New York. The ideal candidate will have 2-3 years of account management experience, strong communication and problem-solving skills, and a Bachelor... 
    Work at office
    3 days per week

    Grubhub Campus, Inc.

    New York, NY
    3 days ago
  • $93k - $119k

     ...styling solution for the world’s top retailers and brands. Our clients include Nike, Macy’s, Revolve, Puma, Crate & Barrel,...  ...in how to style their purchases. About the Role As a Client Success Manager (CSM), you will own the health, retention, renewal, and growth... 
    Local area

    Stylitics

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Client Success Manager. Be the first to apply!