Social Media Creative Manager

Job Description

Job Description

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email View email address on us.fitly.work.

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

We need a Social Media Creative Manager to be Pattern's boots-on-the-ground presence at trade shows, industry events, and brand activations. You'll act as the face and voice behind our content by conducting on-camera interviews, editing same-day posts, and bridging event experiences with social media engagement. This is a full-time role and will work a hybrid schedule based in Lehi, UT.

What is a day in the life of a Social Media Creative Manager?

• Travel to industry shows and events (estimated 50% travel time).

• Conduct "on the street" broadcast-style interviews with brands, attendees, and industry personnel.

• Shoot and edit content in real time using mobile-first tools like CapCut.

• Tag and feature around 10 brands daily across platform-ready social content.

• Post, manage, and track content performance across social channels during and after events.

• Ensure Amazon listings and product links are integrated into interview content alongside content teams.

• Support broader media initiatives including the Totally SKU'd podcast and Unpacked with our CMO .

What will I need to thrive in this role?

• Proven track record in social content creation or on-camera experience (required).

• Strong instincts for fast-turnaround, mobile-first content creation and editing (CapCut or similar).

• Comfortable traveling frequently (~50%) and working long, active days on show floors.

• Natural on-camera presence with the ability to make strangers comfortable quickly.

• Experience with drone operation (or willingness to get certified).

• Strong cross-functional alignment skills to connect event output with brand priorities and social strategy.

• Broadcast journalism background or prior experience working in broadcast news (e.g., news anchor or corporate broadcaster).

• Proven track record in social content creation or on-camera experience, with a demonstrated ability to build and grow a personal or corporate social media account over multiple years.

What does high performance look like?

• On the street content consistently drives engagement and reach across social channels.

• Brand and product tags lead to measurable traffic and awareness lift.

• Content turnaround is fast, delivering same-day or next-day published posts.

• You follow through with all assignments in a timely manner and take full ownership of projects.

• Interviews feel authentic and on-brand, creating a repeatable content engine show after show.

What is my potential for career growth?

As a Social Ambassador, you'll build a strong portfolio of on-camera and content creation work while growing your network across brands and the events industry. Strong performers can grow into content strategy, social media management, or on-camera talent roles as Pattern's content team continues to expand.

What does success look like in the first 30, 60, 90 days?

• 30 days: You're up to speed on Pattern's brand voice, content workflows, and editing tools, and have shadowed or co-covered your first event.

• 60 days: You're independently covering events end-to-end—filming, editing, and same-day publishing—while building rapport with brand partners on-site.

• 90 days: You're consistently delivering high-engagement content on a predictable cadence, with a growing library of authentic interviews and a track record of fast turnaround.

What is the team like?

You will work with the other members of the Content and Social team and be supervised by the Head of Content Strategy. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Sounds great! What’s the company culture?

We are looking for individuals who are:

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.

• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.

• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.

• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team

• Video interview with a hiring manager

• Onsite interview with a panel of department leaders

• Professional reference checks

• Executive review

• Offer

How can I stand out as an applicant?

• Discuss professional accomplishments with specific data to quantify examples.

• Provide insights on how you can add value and be the best addition to the team.

• Focus on mentioning how you would be partner obsessed at Pattern.

• Share experience on any side projects related to data and analytics.

What is the hiring process?

• Initial phone interview with Pattern’s talent acquisition team

• Video interview with a hiring manager

• Onsite interview with a panel of department leaders

• Professional reference checks

• Executive review

• Offer

Why should I work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

- Unlimited PTO

- Paid Holidays

- Onsite Fitness Center

- Company Paid Life Insurance

- Casual Dress Code

- Competitive Pay

- Health, Vision, and Dental Insurance

- 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.