Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Real-Time Workforce Analyst

Gainwell Technologies

Gainwell Technologies is seeking a Workforce Management Real-Time Analyst (Professional) to monitor live performance across customer experience and healthcare service delivery operations. The role focuses on intraday adjustments, staffing optimization, and maintaining service levels in a fast-paced environment.

You will work with operations and WFM teams to analyze metrics, support reporting, and communicate performance updates.

#J-18808-Ljbffr
Vacancy posted 5 hours ago
Similar jobs that could be interesting for youBased on the Remote Real-Time Workforce Analyst in United States vacancy
  • $16.06 - $24.09 per hour

     ...achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do... As a Workforce Real-Time Analyst, you will be instrumental in ensuring the...  ...web browsers Capable of learning in a remote work environment It would be even better if... 
    Remote work
    Minimum wage
    Temporary work
    Work experience placement
    Local area
    Night shift

    H&R Block

    Kansas City, MO
    4 days ago
  •  ...business practices. With a global workforce of 500,000 across 300...  ...the form of health and personal time off (HPT), and leave programs...  ...established parameters during real time situations. This will require...  ...months of Workforce Management Analyst experience a must Must have... 
    Suggested
    Ongoing contract
    Immediate start
    Work from home
    Flexible hours
    Shift work

    Teleperformance

    Warren, MI
    4 days ago
  • MCI Careers is seeking a WFM Analyst in Wichita, Kansas, to ensure operational efficiency...  ...will have over 3 years of experience in workforce management, strong analytical skills,...  ...with WFM systems. Responsibilities include real-time monitoring and adjustments to ensure... 
    Suggested

    MCI Careers

    Wichita, KS
    4 days ago
  •  ...exceptional product offerings, promotions, and campaigns that drive in-store traffic and boost sales. About the Role Monitor real-time contact center performance, manage alerts, and ensure operational continuity through proactive analysis and communication. Key... 
    Suggested
    Day shift

    Victra Inc

    Winterville, NC
    5 days ago
  •  ...and customer focus to the business. The WFM Specialist 1- Real Time Analyst (RTA) is responsible for real-time management of the center...  ...managed KPIs Act as cross-functional single point of contact for Workforce Management with Information Technology regarding system-... 
    Suggested
    Hourly pay
    Work experience placement
    Flexible hours
    Shift work

    VXI Global Solutions

    Brooklyn, NY
    3 days ago
  • $86k - $128k

     ...CareersJob Description: What’s the role?SENA’s Real Time (RT) Desk manages and optimizes short-...  ...and Canada. The Real Time Scheduling Analyst provides dedicated support to our real-...  ...working hours, and the possibility of remote/mobile working.Perform at your best with... 
    Remote work
    Hourly pay
    Full time
    Temporary work
    Part time
    For contractors
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Night shift

    Shell

    San Diego, CA
    2 days ago
  •  ...Description Description: We are growing and we're seeking a Real-Time Analyst to join our Workforce team, support daily workforce operations and help...  ...for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of... 
    Remote work
    Work from home
    Flexible hours

    Peak Support LLC

    Cambridge, MA
    12 days ago
  • $50k

     ...Job Description Job Description Real-Time Analyst (RTA) Compensation  starting at $50,000...  ...Communicate: Act as the bridge between workforce planning, operations, and leadership during...  ...shift. Why Join Us? Hybrid or remote work flexibility (based on business... 
    Remote work
    Hourly pay
    Shift work

    Community Choice Credit Union

    Warren, MI
    6 days ago
  • $20 - $31 per hour

     ...Title : Real-Time Analyst Location : Remote | candidates must reside within AR, AZ, DE, FL, GA, IA, IL, KS, KY, MD, ME, MI, MN, MO, ND, NE, OK,...  ...performance, optimizing staffing resources, and supporting workforce management processes. The ideal candidate combines... 
    Remote work
    Hourly pay
    Contract work
    Work experience placement
    Work at office
    Shift work

    Dahl Consulting

    Minnesota
    a month ago
  • $30 per hour

     ...Job Title: Workforce Management Analyst (Remote) Location: Remote - United States Employment Type: FT...  .... Schedule This is a full-time role working Monday – Friday 9am – 6pm...  ...Monitor queues and staffing in real time, tracking adherence and service... 
    Remote work
    Hourly pay
    Full time
    Work from home
    Home office
    Monday to Friday
    Shift work
    Afternoon shift

    CareTalk Health

    Oregon State
    10 hours ago
  • Carnival Cruise Line is seeking a Workforce Planning Tracking and Real Time Analyst to analyze call volume, staffing, and schedule adherence to ensure KPIs...  ...adherence, and support scheduling optimization from a remote location. The role requires 1-2 years in Workforce Planning... 
    Remote job

    CARNIVAL CRUISE LINES

    Miami, FL
    5 days ago
  • $27.02 - $48.55 per hour

     ...F-1, J-1, OPT, or CPT. 100% remote role eligible to work anywhere...  ...contact center staff’s schedules, time off requests, and other...  ...policies and procedures for the workforce management unit Performs other...  ...you do here makes that impact real every day. You’ll take on... 
    Remote work
    Hourly pay
    Full time
    Part time
    H1b
    Work at office
    Flexible hours

    Centene Corporation

    Oregon State
    10 hours ago
  • $98.8k - $148.2k

    DescriptionAt Weyerhaeuser, the Senior Workforce Management Analyst serves as a strategic workforce...  ...planning, scheduling, workforce analytics, time and attendance administration, or related...  ..., General Management, Legal, Real Estate, & MiscellaneousPrimary LocationUSA... 
    Full time
    Temporary work
    Live in
    Relocation package

    Weyerhaeuser

    Seattle, WA
    5 days ago
  •  ...centers are powered by both on-site and remote agents, leveraging advanced...  ...industry-leading organization. The WFM Analyst plays a key role in sustaining real-time operational efficiency by closely...  ...the below qualities: 3 years in workforce management, scheduling, or real-... 
    Remote work
    Full time
    Contract work
    Temporary work
    Casual work
    Work at office
    Local area
    Shift work

    MCI Careers

    Wichita, KS
    4 days ago
  •  ...someone who knows how to run workforce planning as a discipline-not...  ...looking for a seasoned workforce analyst who can build and own the...  ...decisions while staying aligned to real-time executive priorities. This...  ...package that includes: ~ Remote first work environment ~... 
    Remote work
    Temporary work
    Local area
    Shift work

    RxBenefits

    Huntsville, AL
    4 days ago
  •  ...are powered by both on-site and remote agents, leveraging advanced technologies...  ...organization. The WFM Analyst plays a key role in sustaining real-time operational efficiency by closely...  ...below qualities: ~3 years in workforce management, scheduling, or real-... 
    Remote work
    Shift work

    MCI Careers

    Wichita, KS
    a month ago
  •  ...proficient, and solutions-oriented Workforce Management (WFM) & CCaaS Analyst to serve as the primary subject matter...  ...days onsite (M-Th) and one day remote (F) each week. What You’ll Do Serve...  ...expert for the organization. Monitor real-time contact center performance,... 
    Remote work
    Temporary work
    1 day per week

    CNA National

    Scottsdale, AZ
    3 days ago
  •  ...solutions-focused CCaaS & WFM Analyst/Administrator to...  ..., CCaaS technology, workforce management, and contact...  ...center systems, and provide timely reporting and insights...  ...onsite and one day remote each week. What You’ll Do Monitor real-time contact center performance... 
    Remote work
    Contract work
    Work at office
    1 day per week

    CNA National Warranty Corp

    Scottsdale, AZ
    7 days ago
  • BKV Fort Worth seeks a System Surveillance Analyst to remotely monitor upstream production systems and field assets. You will analyze SCADA...  ...optimize performance. Key responsibilities include monitoring real-time production, tracking trends, and supporting artificial lift... 
    Remote work

    Page Mechanical Group, Inc.

    Fort Worth, TX
    5 days ago
  • The Workforce Planning Tracking and Real Time Analyst is responsible for analyzing call volume, staffing levels, schedule adherence, and call center performance...  ...tool. Comfortable and familiar with working from remote location including technical skills required, time... 
    Remote work
    Full time
    Part time
    Work at office
    Local area
    Work from home

    CARNIVAL CRUISE LINES

    Miami, FL
    5 days ago
  •  ...Real Time Analyst The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations...  ...least 1 year experience specializing in Real-Time Monitoring or Workforce Analysis Advanced knowledge in MS Excel and relevant WF... 
    Temporary work
    Work experience placement
    Flexible hours
    Night shift

    IBEX

    Charleston, WV
    4 days ago
  • Workforce Analyst, RxCompass and Variable CoPay Roles And Responsibilities The Workforce Analyst...  ...is responsible for workforce planning, real-time operational support, reporting, and analysis...  ...Insurance Employee Assistance Program Remote work options Generous Paid time Off... 
    Remote work
    Full time
    Local area
    Immediate start
    Weekend work

    Southern Scripts

    Argyle, TX
    6 days ago
  • Teleperformance in Warren, MI is seeking a Workforce Management professional to analyze data related to contact center productivity, staffing, and optimization. The role requires identifying trends, recommending process improvements, and collaborating with cross-functional... 
    Weekend work
    Afternoon shift

    Teleperformance USA

    Warren, MI
    3 days ago
  •  ...Analyzing workforce capacity and demand trends, the full-time remote Workforce Management Analyst will build dashboards, support forecasting, and translate data into actionable insights while collaborating with various teams. Key responsibilities Analyze workforce capacity... 
    Remote work
    Full time

    Virtual Vocations Inc

    United States
    3 days ago
  •  ...Sr. Workforce Management Systems Analyst Wisemen Multimedia, LLC is seeking a skilled Sr. Workforce Management...  ...groups located at 30+ local and remote IRS service centers. The Sr. Workforce...  ...for volumes, average handle time, and shrinkage based on historical patterns... 
    Remote work
    Work experience placement
    Seasonal work
    Local area

    Wisemen Multimedia

    Atlanta, GA
    4 days ago
  • $46.52k - $74.9k

     ...abilities for this job. Specific License or Certification Required: None. Supplemental Information Personnel assigned to the Real Time Crime Center (RTCC) are responsible for monitoring, analyzing, and disseminating critical information to support field operations,... 
    Work experience placement
    Work at office
    Local area
    Shift work

    DeKalb County Government (Georgia, USA)

    Tucker, GA
    2 days ago
  •  ...Workforce Analyst EmpiRx Health is the leading clinically-driven pharmacy benefits management...  ...ensure proper adherence tracking. Real-time monitoring: Tracking agent performance...  ..., AL and have the ability to work remotely is our preference Benefits And... 
    Remote work

    EmpiRx Health

    Orlando, FL
    2 days ago
  •  ...Banks each year. With options to work full-time or part-time, members of the TIB...  ...industry, we are hiring for a part-time, remote Senior Credit Risk Specialist that works with...  ...accounting requirements Fundamental knowledge of real property appraisal requirements Ability to... 
    Remote work
    Full time
    Part time
    Work at office
    Local area
    Work from home
    Flexible hours

    TIB-The Independent BankersBank, N.A.

    Farmers Branch, TX
    2 days ago
  • $59.01k - $86.51k

     ...them from working, or when they need time to care for a family member or a new child...  ..., data‑informed operations. The Workforce Management Analyst plays a pivotal role in forecasting demand...  ...utilization and service levels. Real‑Time Program Support and Consultation:... 
    Remote work
    Full time
    Temporary work
    Flexible hours

    Minnesota Department of Employment and Economic Development

    Saint Paul, MN
    3 days ago
  •  ...be a part of our team. Job Summary The Workforce Analytics team provides reporting tools,...  ...and business leaders, the Senior Workforce Analyst builds scalable reporting tools, analyzes...  ...within budgetary specifications including time management, supply management,... 
    Remote job

    RiseMe

    Austin, TX
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Real-Time Workforce Analyst. Be the first to apply!